4-18 Harrington Gardens, Kensington and Chelsea, London, SW7 4LH, United Kingdom
#747 of 1,078 hotels in London
Guests' ChoiceBased on 9914 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
9.1
Facilities
7.6
Staff
8.3
Value for money
7.5
Free Wifi
8.4
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End of dialog contentReviewed: October 13, 2024
Christopher
United KingdomSee above. Staff were all well trained and attention.
Room was an upgrade to the Club area (thank you). But the room, although large, was very basic and tatty. The lack of toiletry accoutrements like soap in the shower was very disappointing. There were only two dispensers of the same shampoo.
Stayed in October 2024
Reviewed: October 12, 2024
Jocelyn
AustraliaWe asked for a view but didn’t get anything like a view!
Location
Stayed in October 2024
Reviewed: October 10, 2024
Louise
United KingdomThe bathroom was clean but very worn out looking. The towel hanger on the wall was loose.
Location Great
Stayed in August 2024
Reviewed: October 8, 2024
Hassan
United KingdomAll OK
Very good and the staff excellent
Stayed in October 2024
Reviewed: October 7, 2024
Anthony
United KingdomThe 4 bar staff was not very pleasant on Friday evening when asked for drinks they did it without a word or smile not very nice at all to the paying customer and couldn’t wait to close and go home at 10.55 they all need a lesson in front of house manners
Location
Stayed in October 2024
Reviewed: October 6, 2024
Deborah
United StatesThe room and bathroom were spacious and nicely decorated. The bed and linens were comfortable. We liked being in the Kensington area close to where people lived. The subway was very near and it was easy to get to Hyde Park, the Victoria and Albert Museum and other sites. It didn't seem as touristy as some places in London. The food in the bar was very good.
Stayed in September 2024
Reviewed: October 5, 2024
Yuh-fang
TaiwanThe room had several maintenance issues that stood out. There were multiple chippings in the corners, and the marble covering on the toilet water tank was cracked. Additionally, some metal fixtures had visible patina and calcification. While these issues didn’t greatly affect the comfort of my stay, they were hard to overlook, especially considering the high standard of the lobby.
The hotel boasts a convenient location, and the staff at reception and concierge were exceptionally polite and helpful. The room was spacious with a large bathtub and a powerful shower. The soundproofing was impressive, ensuring a peaceful night’s rest, and the curtains effectively blocked out light for a good sleep.
Stayed in October 2024
Reviewed: October 5, 2024
Graham
New ZealandMaybe rooms need to be checked more thoroughly to make sure everything is up to standard.
the location is ideal, right by Gloucester Road Tube and all its facilities, and walking distance to South Ken, good bus service too. Room was good, although we had to change rooms as the air con didn't work and that turned into a bit of a problem. All ended well though.
Stayed in September 2024
Reviewed: October 4, 2024
Francesco
ItalyThe room wasn't a real club room. I had better rooms in the past
Location, morning breakfast
Stayed in September 2024
Reviewed: October 4, 2024
David
United KingdomCorridors are starting to look as if they need refreshing
Room and bed were a good size with plenty of space for clothing
Stayed in October 2024
Reviewed: October 4, 2024
Sutthorntip
ThailandQuite old
Location
Stayed in October 2024
Reviewed: October 4, 2024
Tracey
AustraliaDidnt like the toilet..flush was useless Was ages away from lifts Hardly any window light ..and looking out onto nothing but dirty bins etc
Nice clean room
Stayed in October 2024
Reviewed: October 3, 2024
Nur
SingaporeThe staff were not really friendly.
I loved the location, the accessibility and convenience of having many stores nearby. Would choose to stay here again if I’m back in London.
Stayed in October 2024
Reviewed: October 3, 2024
John
New ZealandThe buffet breakfast seemed not as good as the last time (two years ago) the room had a large airconditioning unit unused between the desk and the window that made it difficult to use the desk and the outlet for the unit stopped the window from being shut - low grade accommodation
Stayed in September 2024
Reviewed: October 2, 2024
Valerie
United KingdomRoom a bit dated. No tissue box in room. More plugs would be good.
Very comfy bed, good shower and good Wi-Fi. Good temp in room, staff friendly.
Stayed in October 2024
Reviewed: October 2, 2024
Sharon
United KingdomThe thin door separating the adjoining room next door was not soundproof and we could hear them moving around and their TV
Fabulous location minutes walk from tube
Stayed in October 2024
Reviewed: October 2, 2024
Himanshu
IndiaBreakfast had same menu for all 5 days..
Spcaious room and the location. It was just 2 mins walk from Gluoucester Road Tube station.
Stayed in August 2024
Reviewed: October 1, 2024
Safaa
Jordannothing
The location, the cleanness, the difference facilities and services that are located around the hotel.
Stayed in September 2024
Reviewed: October 1, 2024
Hugh
United KingdomA bit ‘worn’
Good value for money
Stayed in September 2024
Reviewed: September 30, 2024
Zayda
United KingdomThe heating didn’t work properly and it wasn’t fixed properly
The hotel is very nice
Stayed in September 2024
Reviewed: September 30, 2024
Dean
United KingdomThe decor was a little dated and one of the lifts was out of order. The TV channel signal wasn't great so we couldn't get all channels.
The location was great, the hotel is really close to Gloucester Road underground station. The staff were friendly and helpful, check-in and check-out were done quickly. Breakfast was good with a good selection of choice and the staff were efficient at getting tables ready.
Stayed in September 2024
Reviewed: September 30, 2024
Abhishek
SingaporeFriendly staff.
Great location.
Stayed in September 2024
Reviewed: September 29, 2024
Simona
FranceLocation
Stayed in July 2024
Reviewed: September 29, 2024
Mohammed
United Arab EmiratesLifts under renovation, trainees staff
Good location
Stayed in September 2024
Reviewed: September 28, 2024
Am
PakistanNo hair dryer in the room
Location was very close to the train station, just 1 min walk.
Stayed in September 2024
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