4-18 Harrington Gardens, Kensington and Chelsea, London, SW7 4LH, United Kingdom
#747 of 1,078 hotels in London
Guests' ChoiceBased on 9915 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
9.1
Facilities
7.6
Staff
8.3
Value for money
7.5
Free Wifi
8.4
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End of dialog contentReviewed: July 12, 2024
Max
SwitzerlandThe parking is very tricky for large cars and costs quite a bit.
Very comfortable and well-located hotel
Stayed in July 2024
Reviewed: July 11, 2024
Terence
IrelandFood service in the bar
Checkbin - Arusuga exceptional
Stayed in July 2024
Reviewed: July 11, 2024
Esen
TurkeyLocation is excellent, hard to beat in London. We didnt have breakfast. Room facilities could be a bit better; plugs/lights could be improved. Supply of drinking water would be nice.
Stayed in July 2024
Reviewed: July 9, 2024
Andrea
United KingdomSadly the bar closed at 11pm as it would have been nice to have a night cap and a coffee & there wasn’t a mini bar - but that’s ok would have been a nice touch if there were quality coffee tea and real milk as there isn’t a sitting room or space for guests to relax and have a coffee except the reception hall which was nice but busy. Also The lights didn’t work properly in the room specifically the standard light only worked with over head lights and the furnishings are a little tired. Im a designer and could give it A lovely face lift if you like !
The staff were lovely and helpful
Stayed in May 2024
Reviewed: July 9, 2024
Nadine
LebanonThe hotel is a bit old and outdated. There is details that makes u feel like it’s an old rusted hotel. The AC is too loud and doesn’t cool the room it works like a fan ( they put an extra device to make the room cool that is also loud) The pillows are bad and a bit stinky. No water in the room/ only shampoo and conditioner and soap in the bathroom so get ur own amenities. If u want to stay in this hotel I recommend you stay in their club rooms
The location is very good ( just 20 min walk to harrods) there is lots of places around it to eat and big supermarket ( waitrose) just around the corner.
Stayed in July 2024
Reviewed: July 8, 2024
Lorraine
United KingdomFresh milk for tea would be nice and a biscuit
Stayed in July 2024
Reviewed: July 8, 2024
Raed
Saudi ArabiaI have some comments: Missing trash basket, missing Kleenex, the bed covers seem not cleaned and need replacement, cleaning is superficial and they are not using vacuum cleaning.
Stayed in July 2024
Reviewed: July 8, 2024
Francesca
United KingdomWe were told we had an upgrade to a suite, which, unless having a double window contributed to a suite, I don't think there was any upgrade. The room was clean, but the whole room seemed like it needed a refurb as it all felt outdated and the tea and coffee station was sub standard again for a 4 star hotel i expected a machine or quality coffee. For the money we paid for the 2 nights plus parking, we could have stayed in a chain and had a similar experience for half price. We booked for the location but would not give the hotel a 4 star at all. When going to the parking garage, the smell of damp in the conference centre was extremely pungent. The concierge didn't seem to care at all and were just chatting amongst themselves rather than guiding guests.
The location was excellent, and having a parking garage was a nice benefit it was approx £50 a day to park, which is pretty standard.
Stayed in July 2024
Reviewed: July 7, 2024
Abigail
United KingdomBreakfast was good. Coffee wasn’t the best.
Stayed in July 2024
Reviewed: July 7, 2024
Mohamed
United Arab EmiratesA bit old rooms
Nice location, spacious rooms
Stayed in July 2024
Reviewed: July 7, 2024
Ron
AustraliaSound at night of Aircon or something else and finished at about 5.55am.
Location & Breakfast
Stayed in June 2024
Reviewed: July 6, 2024
Dipak
MauritiusLocation, comfort, cleanliness
Stayed in July 2024
Reviewed: July 6, 2024
Deirdre
IrelandStaff were very friendly.Location was excellent. Breakfast was good.
Stayed in July 2024
Reviewed: July 5, 2024
Zoe
United KingdomGood location and friendly staff but the room, especially the bathroom was a bit grubby. Expensive for the experience but was staying for a conference.
Stayed in April 2024
Reviewed: July 5, 2024
Stanley
United KingdomI can't think of anything, except I that I couldn't stay longer.
Lovely greeting by staff who were un phased by our early arrival and organised for us to be in our room immediately. Fridge in room, well appointed room of a good size, good bathroom and nice shower. Own underground car parking.
Stayed in June 2024
Reviewed: July 4, 2024
Jean
United KingdomRoom was smaller than we’d previously had, but was okay. Television did not work - could not be fixed, so was replaced.
Location great, just minutes from Tube Station. Been a number of times to this hotel so knew what to expect.
Stayed in June 2024
Reviewed: July 3, 2024
Stephen
United KingdomNothing worth a mention.
The staff were all very friendly and professional. It was a pleasure to stay at the hotel.
Stayed in July 2024
Reviewed: July 3, 2024
Abutoz
TurkeyClub lounge is still closed
Location is perfect, good value for money. Breakfast also quite good for UK standards
Stayed in July 2024
Reviewed: July 1, 2024
Barbara
United StatesThe outside entrance wasn’t attractive, but the fabulous location made up for that
Location was perfect. Close to tube station that takes me anywhere. Restaurants steps away. The room was quiet and spacious. There were plenty of staff in the lobby to help answer questions.
Stayed in June 2024
Reviewed: July 1, 2024
Ramona
RomaniaThe smell in the room which is a little heavy but you get used with fast
The spacious room, comfortable bed and very good breakfast
Stayed in June 2024
Reviewed: June 30, 2024
David
United KingdomVery nice hotel with good facilities in a good location. Staff welcoming and friendly.
Stayed in June 2024
Reviewed: June 29, 2024
Kathleen
United StatesIs very nice hotel. The housekeeping department needs to be a little bit more organized.
Best location ever. It is in a beautiful neighborhood in Kensington and right across the street from the Gloucester road tube station where 3 major tube lines stop.
Stayed in June 2024
Reviewed: June 28, 2024
Jawaher
United Arab Emiratesindian staff and explain for her inside paper to understand
Stayed in June 2024
Reviewed: June 28, 2024
John
United StatesThere was a door stop embedded in the tile behind the door to the bathroom that a hinge stop would've been a better option for, since I broke my little toe on it. Very bad idea.
Stayed in May 2024
Reviewed: June 27, 2024
Luis
United StatesElegant. Very nicely kept.
Stayed in May 2024
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