No socket next to one side of the bed which I find weird and also pillows are too big! One big and one small would suits more people constructed to sleep

Great fresh clean with amazing facilities

Stayed in April 2025

Bar staff were awful. Ordered a Diet Coke , was told to “get it off the wall” so unrefrigerated self service that cost and arm and a leg. Ordering an alcoholic drink took really long. One worker stopped pouring my drink to take someone else’s order. Never had service like it. Breakfast was cut short on Monday also. But was nice breakfast overall.

Good location for excel. Stylish building and rooms

Stayed in January 2025

breakfast wasn't very interesting, and the pancake machine didn't work properly.

very convenient for the O2 arena

Stayed in March 2025

The lack of space to hang clothes

The quirkiness, easy to get to the DLR which leads you into Central London, I loved the games. I thought it was a real nice addition.

Stayed in April 2025

Breakfast wasn’t great

Location

Stayed in March 2025

Fantastic stay with the family

Stayed in April 2025

Really comfortable beds, room was spotless. Very quiet rooms, never heard anything or anyone. Very friendly and helpful staff on reception. Brilliant location as we went to an event at the excel

Stayed in April 2025

There wasn't anything we were unhappy with. We would have maybe liked more sandwiches to buy for lunch, but it wasn't an issue.

It was very clean and comfortable and a great base to get around.

Stayed in April 2025

I like to have a safe in the room - laptop size. Shower water pressure could have been better.

Location—It was within a reasonable walking distance from the nearest station. Breakfast had a little of everything. The room was modern and clean.

Stayed in April 2025

Great value for money, top tier in the budget hotel world. Beds are super comfortable, internal decor is very nice and quirky. Rooms were clean, and the staff are very friendly and happy to help.

Stayed in April 2025

We had a family room which was an accessible room and found that there were not enough plug sockets. The one next to the sofa bed couldn’t be used to charge a phone at night. We enjoyed watching the planes from the window but the trains can be a bit noisy although it didn’t affect us.

Everywhere was spotlessly clean. The staff were great and we checked in to one of our rooms early as it was ready. Breakfast was good!

Stayed in April 2025

The team were excellent and the hotel room was excellent

Stayed in March 2025

The rooms are great, with very good beds. Breakfast was up to standards. We had dinner here once, Quality was not great, overpriced for what it is. Keep in mind that overal travel time to central London is 45min to 1h.

Stayed in April 2025

Breakfast seemed expensive for the amount and variation of food available. The pool table cost was inaccurate.

The hotel is good value for money and facilities are good. location is ideal if you are needing to be in that area

Stayed in February 2025

Great hotel, really friendly & helpful staff. Not much around the hotel but is right next to a tube station so wasn’t a problem getting around London. Amazing value for money!

Stayed in April 2025

If your a light sleeper you can hear the planes in and out

Stayed in April 2025

Overall a great experience. Great location, easy to get around London. The tube is only a five minute walk away. And is located right next to the Royal Docks. Breakfast was good, lots to choose from. And the bar is open 24/7 which is a nice touch. Rooms were nice and clean. The only downside was we didn’t sleep well. We didn’t go to bed until after 1am, but the sound of music from downstairs continued long after that. Even though we seemed to be the last to leave the bar area? The mattress and pillows were quite uncomfortable, I woke up with a stiff neck. We also woke up sweating more than once. We could open the windows, but that also increased the noise levels. That said, we would still return and recommend to others.

Stayed in April 2025

Nothing.

Staff were fantastic. Check in was quick and easy. We were there to attend the Excel and it's location was perfect for this. It is quite out of the way if you want to do central London.

Stayed in February 2025

Not many seats when busy also had to wait for plates and cutlery

Stayed in March 2025

We stayed here for the Comic Con and loved the fact the hotel was decorated with action figures for the event. We end up staying here at least once a year now.

Stayed in January 2025

The hotel is efficient and staff friendly. The room has a decent size, good shower and even a welcome drink! Very close to the DLR station, which makes journeys into the city really easy. There is also a car park. Just have in mind that the hotel is about 25 to 30 minutes by DLR from London central area.

Stayed in March 2025

Nothing

Modern and Clean. Professional friendly staff

Stayed in March 2025

Excellent stay at Moxy: comfortable, quiet room with good facilities. Staff attentive and friendly. Bed v good size and comfortable. The first part of the short 5 min walk from Royal Albert DLR is not lit well at night but the main street is.

Stayed in March 2025

Too far away from where we needed to be, not a lot around the area we stayed in ot was very far away needed to get a taxi or the DLR train if you needed to go anywhere

The breakfast had plenty to offer, it was lovely and fresh

Stayed in March 2025