Reviews of Moxy London Excel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1014 Dockside Road, Newham, London, E16 2FQ, United Kingdom
#312 of 1,076 hotels in London
Guests' ChoiceReview Score
Based on 2823 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
8.9
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Location
8.2
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Facilities
8.7
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Staff
8.9
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Value for money
8.5
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Free Wifi
8.3
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Reviewed: November 26, 2024
Morgan
Luxembourg15 Reviews8.0“Another wonderful con weekend at the Moxy”- • Leisure trip
- • Group
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 3 nights
- • Submitted from a mobile device
There were some odd stains on the ceiling that we couldn't identify. Every room we've stayed in has had the issue that the showers aren't sealed well enough and obviously they aren't new and it's noticeable. As much as I appreciate the emphasis on recycling, we always feel bad for overfilling the bin and with a lot of items that aren't featured on it but it's the only option.
We love the staff, every time we come everyone is so sweet and when we mentioned being cold we got a small heater to take up to remedy the situation. Also very glad oatmilk was an option at the bat for coffee.
Stayed in October 2024
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Reviewed: November 26, 2024
Cesar
United Kingdom26 Reviews2 helpful votes8.0“Very nice hotel in london that doesn’t break the bank”- • Leisure trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 2 nights
- • Submitted from a mobile device
The bathrooms were very small and the beds were not very soft
Swanky hotel for a not insane price. The hotel felt more upmarket as well.
Stayed in November 2024
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Reviewed: November 25, 2024
Jackie
United Kingdom36 Reviews1 helpful vote9.0“Lovely hotel and staff”- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Room above me were thumping and jumping around for hours .. finally called reception at 1.30 am , who did go to room and ask them to quieten down , but didn’t really help ☹️ Wouldn’t walk alone to London city , definitely a bit of dodgy area
Lovely clean, new rooms . Very nice staff
Stayed in November 2024
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Reviewed: November 25, 2024
Tony
United Kingdom1 review8.0Very Good- • Leisure trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 2 nights
Disabled parking was at back of hotel and had to walk to the front of hotel which was difficult as i use a walking stick and some cars were parked opposite the disabled spaces meaning disabled badge holders could not park due the closeness of the other vehicles. Also, one lift. I was advised my room was "turn left out of the lift and its just there", in reality it was a long walk past twenty or more rooms with luggage and a walking stick
Breakfast was nice, staff were friendly, clean and tidy, quite quirky
Stayed in November 2024
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Reviewed: November 25, 2024
Jeremy
United Kingdom40 Reviews6 helpful votes9.0“The usual very good Moxy Hotel standard.”- • Leisure trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
Signage for the hotel car park is difficult to spot when you are driving and even when you reach what you think is the right area, the signs within the car park are difficult to read. That could be improved.
I have stayed in a few Moxy Hotels around Europe and I love the relaxed, unpretentious style of them. The Moxy London ExCel is very comfortable, good value for money, close to City Airport and still only 20-30 minutes away from the West End via the DLR and Elizabeth Line. One simple but very good feature of the bedrooms is the night light under the bed triggered by motion, that allows you to visit the bathroom without disturbing your partner. The bathroom also has a separate low light to avoid disturbance.
Stayed in November 2024
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Reviewed: November 23, 2024
Anton
United Kingdom23 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
A whole hotel is not right. To accept payments by card only. I have traveled to many countries and other hotels in the UK that accept cash. I find it unacceptable.
Stayed in November 2024
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Reviewed: November 22, 2024
Elsa
United Kingdom10 Reviews8.0“A good place to stay.”- • Leisure trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
When I checked in, they asked me to pay again, so I had to show proof that I had already paid. Other than that, everything was fine.
The room was clean, thoughtfully arranged, and had a modern, updated appearance.
Stayed in November 2024
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Reviewed: November 21, 2024
Ivaylo
United Kingdom15 Reviews10“Amazing”- • Leisure trip
- • Group
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
None
Everything
Stayed in November 2024
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Reviewed: November 21, 2024
Efrain
Germany99 Reviews17 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 3 nights
The room has everything however it is very small, the bathroom is very small but for one person OK, there is no closet, just one hanger and the space for working is very limited and not very comfortable, best option is to work from the lobby area,
I was visiting an event at the Excel, therefore the location was great, although it is close to airport, there was no noise in the room. The bed was comfortable and breakfast was nice, it si also good you can grab a quick bite at the reception area. The lobby has large tables w power connections, also a pool table
Stayed in November 2024
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Reviewed: November 20, 2024
Shahid
United Kingdom14 Reviews9.0“Very good overall for a short stay.”- • Business trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Bed not very comfortable, two singles joined together rather than a double. Also can get a bit lost getting there when it's dark.
Clean room, excellent breakfast, friendly staff. Overall very happy with the experience.
Stayed in November 2024
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Reviewed: November 20, 2024
Mohamed
United Kingdom2 Reviews8.0“Very good place to stay your holiday”- • Leisure trip
- • Family with young children
- • Moxyfied Family Sleeper, Guest room, 1 Queen, Sofa bed
- • Stayed 3 nights
Nice location, easy access, very friendly staff. Value for money.
Stayed in November 2024
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Reviewed: November 18, 2024
Chris
United Kingdom2 Reviews7.0“Not the best location but high quality and comfortable. Annoyed that there isn’t a mini fridge though”- • Leisure trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
No fridge
Location and very today and trendy
Stayed in November 2024
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Reviewed: November 17, 2024
Meroe
United Kingdom8 Reviews8.0“Great stay! And free cocktail on arrival .”- • Leisure trip
- • Couple
- • Moxyfied Family Sleeper, Guest room, 1 Queen, Sofa bed
- • Stayed 1 night
- • Submitted from a mobile device
I didn’t like the wet room, one of the tvs wasn’t working
The family room was nice and spacious! Staff were friendly and helpful.
Stayed in November 2024
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Reviewed: November 16, 2024
Julia
United Kingdom56 Reviews5 helpful votes7.0“Clean hotel , comfy bed”- • Leisure trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
A bit scary walking in the dark to the tube station and excel
Quiet location
Stayed in November 2024
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Reviewed: November 15, 2024
Alison
United Kingdom85 Reviews30 helpful votes9.0“Very pleasant staff with a complementary cocktail.”- • Leisure trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
Location was a little isolated, there were no shops or restaurant near the hotel, but this wasn't a problem for me and food and drinks were available in the hotel.
Extremely nice staff - very welcoming. Hotel was clean and well designed. Comfortable bed, nice clean bedroom and en-suite. Good value for London. Complementary mineral water in the room. Complementary signature cocktail on arrival.
Stayed in October 2024
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Reviewed: November 15, 2024
Kay
United Kingdom3 Reviews1 helpful vote8.0“Friendly hotel”- • Business trip
- • Group
- • Moxy Twin Sleeper, Guest room, 2 Twin/Single Bed(s)
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great hotel in convenient location for the Excel
Stayed in November 2024
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Reviewed: November 14, 2024
Silvia
Romania28 Reviews5 helpful votes10“Very comfortable room, very good breakfast and the hotel is near to a DLR station”- • Leisure trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 3 nights
No wardrobe, just couple of hangers
Very good Breakfast
Stayed in November 2024
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Reviewed: November 10, 2024
Veronica
United Kingdom7 Reviews9.0“Amazing staff”- • Business trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Bed too soft. Pillows too big
Clean room
Stayed in November 2024
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Reviewed: November 4, 2024
Jahvan
United Kingdom1 review8.0“Great but could of been exceptional if my tv worked”- • Leisure trip
- • Couple
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
My tv wasn’t working properly
Clean and modern
Stayed in November 2024
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Reviewed: November 3, 2024
Alp
Germany9 Reviews5 helpful votes9.0“Great value for money!”- • Leisure trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 3 nights
The water pressure was weak in the shower.
The hotel staff was really helpful and professional. The room was clean and comfy. Specially, the bed was exteremely comfy. The location of this hotel is near London Excel. There is tube station called "Custom House" nearby. (20 - 25 mins walk) You could reach Paddigton directly via Elizabeth Line from that station.
Stayed in November 2024
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Reviewed: November 3, 2024
John
United Kingdom1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Moxyfied Family Sleeper, Guest room, 1 Queen, Sofa bed
- • Stayed 1 night
- • Submitted from a mobile device
No cash payment
Trendy clean tidy rooms beds comfy
Stayed in November 2024
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Reviewed: October 29, 2024
Selena
United Kingdom10 Reviews1 helpful vote9.0“Comicon stay”- • Leisure trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 3 nights
- • Submitted from a mobile device
The small counter in the bathroom
The comfy bed
Stayed in October 2024
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Reviewed: October 28, 2024
Johnathan
United Kingdom10 Reviews2 helpful votes8.0“Suitable for my needs.”- • Leisure trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 3 nights
Did not receive complimentary cocktail after handing over the coupon.
Room was clean and comfortable. Location was ideal. Breakfast was nice.
Stayed in October 2024
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Reviewed: October 28, 2024
Paul
United Kingdom3 Reviews9.0“Modern, Clean and an easy access to Excel and the DLR”- • Business trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
This time i didn't take a vehicle as parking was expensive last time. It was nice to be offered a free cocktail when checking in but i don't like cocktails alcoholic or not and was told there was no other option so a bit of a let down
The Moxy was clean, tidy and modern. I did like the idea that the rooms are for sleeping and you can work downstairs. The location was great for Excel. Only a 10 min walk and also for the DLR a 5 min walk.
Stayed in October 2024
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Reviewed: October 25, 2024
Paul
United Kingdom1 review8.0“Moxy hotels are reliably consistent in offering a comfortable economically sound stay”- • Leisure trip
- • Solo traveler
- • Moxy Sleeper, Guest room, 1 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Nothing in particular
Having stayed in one of their Moxy branded hotels in another UK city you know what to expect as they are similar in many respects. The concept about the hotel its rooms and facilities make it a reliable hotel to use on future occasions
Stayed in October 2024
