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Reviews of Neuadd Henllan Lodge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Royal Welsh Showground Llanelwedd, Builth Wells, LD2 3TA, United Kingdom

#6 of 6 hotels in Builth Wells

Guests' Choice

Review Score

Based on 444 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    8.1

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: June 4, 2023

    4.0
    Didn’t enjoy the stay - wouldn’t return or recommend for family or friends
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room very basic but clean enough- kitchen looked dirty and dining room felt grubby. This put us off our breakfast. Hard to find staff My son got his fingers trapped in the self closing fire doors - couldn’t find any staff for assistance. Staff were not around during check out.

    Stayed in May 2023

  • Reviewed: May 31, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Manager was very scruffy and unkempt and didn't engage with the guests. Bar and outside area looked cluttered. The shower, although hot enough, was spoilt by the water flow being a mere trickle.

    Generally the hotel was clean and reasonably decorated.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    10
    Fab stay, will stay again
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress on the bed was ok but I'd have like a softer one without springs. Also hard to find in the dark but Owen was fab about guiding me in over speaker phone. Everything else about the stay was wonderful.

    Breakfast was great. I ask for a no meat cooked breakfast, enjoyed lots of coffee and juice and chatted with people in the breakfast room - which was bright and roomy and well appointed, by the way.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bunk beds! Couldn’t climb up the ladder (mobility issues) couldn’t see the tv from the bottom bunk - claustrophobic!

    Convenient, friendly and the food was good. Also spotlessly clean

    Stayed in April 2023

  • Reviewed: May 16, 2023

    10
    Family run hotel with 5* service
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Very friendly and accommodating staff. Family run Hotel. I didnt want to come home. Beautiful views surrounding the hotel. I could not fault the hotel on anything. I would stay here again and recommend staying here. Thank you for a lovely stay.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    10
    brilliant
    • Travelers with friends
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything Always a good stay lovely staff

    Stayed in May 2023

  • Reviewed: May 1, 2023

    6.0
    Good for the antique fair
    • Leisure trip
    • Travelers with friends
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was tiny and a bit pricey... The moment the fair ended there was no pub open or way to get food.

    The staff was super nice to us. The room was clean and plenty of space for parking.

    Stayed in May 2023

  • Reviewed: April 30, 2023

    5.0
    Adequate without any niceties
    • Business trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Characterless

    Modern

    Stayed in April 2023

  • Reviewed: April 8, 2023

    1.0
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 26, 2023

    10
    What a night
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, very friendly host, quiet well presented room, very pleasant stay

    Stayed in February 2023

  • Reviewed: January 18, 2023

    3.0
    Standard and ok value for money.
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night

    The check in was poor, I didn't see anyone - but man on the phone was informative and on hand if anything was needed. Light in bathroom kept going off whilst I was in the shower. Didn't like the fact that the fire extinguisher was left to keep the door open all night -anyone could of waked in - feeling a bit on edge as a lone female traveller.

    Room was warm and shower was amazing

    Stayed in January 2023

  • Reviewed: November 28, 2022

    4.0
    wouldn’t stay again if avoidable
    • Business trip
    • Group
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    poor breakfast , closing bar early

    location

    Stayed in November 2022

  • Reviewed: November 23, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Host Ollie was great fun and very accommodating

    Stayed in November 2022

  • Reviewed: November 14, 2022

    5.0
    A clean and tidy Spartan cell
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    I GPS'ed the trip but once I arrived I had trouble finding the entrance. While I was searching, I noticed 2 fire doors were jammed open which worried me. There was no receptionist. There was a mobile number but my battery was low. I was lucky that another guest arrived with a working phone. The kitchen was shut. The room was very clean and tidy. There was no directions in the corridors. There was no internal phone, There was a skylight but no view. The WiFi was excellent.

    Stayed in November 2022

  • Reviewed: October 10, 2022

    6.0
    Pleasant
    • With a pet
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bedroom was so small and don’t expect bunk beds for two adults but could touch each wall with stretched out arms. I read bunk beds but thought ok must be a fair room though but nope. Bathroom attached nice.

    The food was great and staff friendly . Located right on the show ground.

    Stayed in October 2022

  • Reviewed: October 9, 2022

    1.0
    very duappoi
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    BOOKED TWIN. GOT BUNK BEDS! I am 74 husband 76

    proximity to venue

    Stayed in October 2022

  • Reviewed: October 5, 2022

    5.0
    Manager was great, room was tired and expensive. Food was very good.😊
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights

    Our room was very noisy..there were several little things wrong with it which we complained about..the water cistern had broken prior to out artival and yet we were still offered the room..the manager was very helpful and gave us a fresh room but only after we had a really bad nights sleep.. this location could be fantastic but the rooms need updating...they were clean and tidy but just very tired..

    Breakfast was hot , and served by very friendly staff..although there was a lot of plastic packets for the butter and jams...The check in manager was extremely helpful and very pleasant. The bar lady opened the bar early so we could get a drink as six o’clock seemed very late when we had been up since five I. The morning..

    Stayed in October 2022

  • Reviewed: September 19, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to dislike.

    Was everything we needed. Food, beer, good sleep.

    Stayed in September 2022

  • Reviewed: September 14, 2022

    6.0
    could have been better
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    bit like staying in hostel, no real atmosphere or vibe. hard to find in showground

    reception was good

    Stayed in July 2022

  • Reviewed: September 11, 2022

    4.0
    disappointing not was advertised no bar
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    no bar facilities as per advert also long walk into town to get drinks food room clean but was cold no shower gel

    room clean clean towel

    Stayed in September 2022

  • Reviewed: August 24, 2022

    4.0
    Disappointing location and ridiculous breakfast
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The breakfast was very cheaply made - mushrooms from the can as well as tomatoes. Toast tasted old. The fried eggs was not cooked through. The choices were limited.

    Stayed in August 2022

  • Reviewed: August 21, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Budget Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent friendly hosts and the food is first class

    Stayed in August 2022

  • Reviewed: August 21, 2022

    10
    Great location, clean and tidy rooms.
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast slightly early , or some breakfast items a a solvable earlier than 8am.

    Great location for the show, rooms clean and tidy. Easy to communicate with the hosts.

    Stayed in August 2022

  • Reviewed: August 20, 2022

    5.0
    Would not stay here again.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Very basic room for the amount charged. Also breakfast served to late for the dog show on site that was a 4 day event. Adjustments could have been made to the timings. Dirty marks tea stains on walls and carpet.

    location

    Stayed in August 2022

  • Reviewed: August 20, 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it was worse than faulty towers!!! bar closed, restaurant didn’t serve evening meals they blame staff shortages which is rubbish they have been saying that for months - run very cheaply on a shoe string - bedding had stains on carpet was dirty and not hoovered - false advertising saying bar, restaurant, gin bar but nothing open like they have given up but still wanting full money for the rooms it was like a village hall with rooms added - very very shabby and disorganised will be in contact with the owner

    the location

    Stayed in August 2022

Showing 226 - 250

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