Reviews of Prince Regent Hotel Excel London
361-363 Prince Regent Lane, Newham, London, E16 3JP, United Kingdom
#577 of 1,072 hotels in London
Guests' ChoiceReview Score
Based on 1434 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.3
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Location
8.1
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Facilities
8.1
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Staff
9.1
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Value for money
8.2
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Free Wifi
8.8
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Reviewed: October 7, 2024
Clou
United Kingdom1 review7.0Good- • Leisure trip
- • Couple
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
Réception
Stayed in October 2024
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Reviewed: October 6, 2024
Azhan
United Kingdom3 Reviews1 helpful vote9.0“Lovely stay”- • Business trip
- • Couple
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 2 nights
- • Submitted from a mobile device
Nil
Clean and tidy Close location to conference site ExCel london
Stayed in October 2024
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Reviewed: October 6, 2024
Mai
Sudan3 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
Network is poor
Location
Stayed in October 2024
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Reviewed: October 4, 2024
Michelle
United Kingdom1 review7.0“Great location for the ExCel”- • Business trip
- • Solo traveler
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 2 nights
- • Submitted from a mobile device
Shower was faulty, annex was noisy - creaky stairs and floors, no peephole to see what/who was walking around the corridor, I felt unsafe as a solo woman in the annex with no staff
Location
Stayed in October 2024
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Reviewed: September 30, 2024
Sam
United Kingdom1 review9.0“Great experience”- • Leisure trip
- • Couple
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
Great service, clean room
Stayed in September 2024
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Reviewed: September 30, 2024
Tangu-cilla
South Africa2 Reviews8.0“Easy access to train and friendly staff”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The bathroom ventilation system could be better but it's functional.
The staff was very friendly and accommodating. We arrived early and they didn't give us hustles and checked us in within 30 minutes which was awesome. It felt like home as we could access the kitchen and there was coffee/tea always available in room
Stayed in September 2024
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Reviewed: September 24, 2024
Pastor
United Kingdom21 Reviews8.0“Good and meet my emergency need.”- • Business trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
Very Good for the price.
Breakfast- Not applicable. Location- Good but busy.
Stayed in September 2024
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Reviewed: September 19, 2024
Levan
Georgia1 review8.0“recommend”- • Leisure trip
- • Family with young children
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 5 nights
- • Submitted from a mobile device
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cleaning
Stayed in September 2024
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Reviewed: September 17, 2024
Kevin
Ireland33 Reviews4 helpful votes7.0“Decent stay for a night, close to Excel Centre.”- • Leisure trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
My room was a corner attic room so it was a little cramped. There was some street noise even with the windows closed.
It was decent value, it is a short walk to the Excel Centre, roughly 15 mins. There are some shops close by. The bed was comfortable. It was clean. Free fruit and 24hr reception
Stayed in September 2024
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Reviewed: September 15, 2024
Amelia
United Kingdom1 review9.0“Very good value for money”- • Leisure trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
Unsure of how to operate central heating, shower was also cold
Very clean and tidy room, extremely good value for money
Stayed in September 2024
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Reviewed: September 9, 2024
V
United Kingdom1 review7.0Good- • Leisure trip
- • Solo traveler
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 4 nights
- • Submitted from a mobile device
Some of the fixtures and appliances were broken or didn't work. Like the wardrobe door and the light on the bathroom mirror. There was a lingering smell of smoke in the room. It was a bit noisy. I could hear some of the other guests even with the window closed.
I was expecting to be in the annex but was in a room on the first floor. There was a lift so that was good. The staff were very helpful and friendly. The room was a good size. Free parking was great and a surprise breakfast added to the pleasurable stay. Would consider visiting again. Close to local amenities.
Stayed in August 2024
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Reviewed: August 26, 2024
Nasreen
United Kingdom20 Reviews2 helpful votes8.0“Well accommodated”- • Leisure trip
- • Family with young children
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 2 nights
- • Submitted from a mobile device
Maybe more plug sockets in the room but still managed.
The staff were so accommodating in every possible way. We were greeted with cold water bottles and helped with parking along with the staff helping us to our room with our luggage. We were even up grated to a family room rather than the double room I had originally booked for me and my daughter. They even gave us a tray of ice when requested by my daughter on Saturday evening as she wanted a cold drink. A fan was even provided in the room along with an iron and ironing board. Tea and coffee were no bother when asking for extra. We were told by the manager that they were happy for us to leave the car in their secure car park when checking out, not that we needed to, but the offer was very appreciated . The staff went far and beyond to make us comfortable on our stay at the hotel, which was so much appreciated.
Stayed in August 2024
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Reviewed: August 25, 2024
Darryl
United Kingdom1 review1 helpful vote9.0“Excellent location with all necessary facilities and friendly, helpful staff.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No negative issues.
Only 5 mins walk from the ExCel with free parking Room was comfortable, clean and tidy with tea and coffee facilities. Breakfast was included and the staff are very polite, helpful and accommodating.
Stayed in August 2024
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Reviewed: August 20, 2024
Esra
United Kingdom4 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
Odd noise from outside but was OK when the windows were closed.
Good price, the room was comfortable and spotless, and the facilities were perfect for a short stay. The staff was very nice and helpful.
Stayed in August 2024
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Reviewed: August 16, 2024
Scott
United Kingdom13 Reviews9.0Wonderful- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
They are very friendly staff and managers. Helpful and Accomodating.....
Stayed in August 2024
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Reviewed: August 10, 2024
Mohammadreza
United Kingdom3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
I had a great stay at this hotel. The staff was polite, and the breakfast was good. They also offer free parking, and after check-out, they kept my car in the carpark until night without any charge.
Stayed in August 2024
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Reviewed: August 6, 2024
Scott
United Kingdom13 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 4 nights
- • Submitted from a mobile device
Very accomodating, with room that allows me to move around with mobility issues
Stayed in August 2024
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Reviewed: July 31, 2024
Ian
United Kingdom31 Reviews1 helpful vote7.0“Great staff, nice clean property offering good value for money”- • Business trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
Host- value for Money
Stayed in July 2024
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Reviewed: July 29, 2024
Adam
United Kingdom9 Reviews9.0“Perfect Hotel for our trip to the o2 arena”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
Air conditioning is the only real notable thing that would have bettered the experience, however to be fair to the hotel there was a desk top fan supplied which did the trick.
If you want a clean, tidy and well placed Hotel for an event at the o2 arena this is just what you need! close to the underground, on site parking, lovely clean room and whilst the hotel was modest in size and simple it was perfect for what we were there for. friendly staff were on hand to assist with any request also.
Stayed in July 2024
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Reviewed: July 28, 2024
Jake
United Kingdom1 review9.0“Amazing location and amazing staff.”- • Leisure trip
- • Couple
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 2 nights
- • Submitted from a mobile device
Staff were amazing, accommodated us fully, even allowing us to keep our car in the car park after check out whilst complete the London triathlon
Stayed in July 2024
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Reviewed: July 28, 2024
Madhu
United Kingdom1 review9.0“5/5”- • Leisure trip
- • Travelers with friends
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
Clean, Quiet.. got a good rest
Stayed in July 2024
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Reviewed: July 22, 2024
Darren
United Kingdom28 Reviews3 helpful votes8.0“Little gem in an uninspiring area of London.”- • Business trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
Not the greatest area, where I wouldn't walk around late at night. Soundproofing was OK (minimal voices heard) but when your neighbour leaves their WC fan running, your walls may rattle all night!
Good first impression-asked for the 'quietest room' and they offered me a top floor room which was small but nice and clean. The balcony was an added bonus. Breakfast was included and was very nice.
Stayed in June 2024
-
Reviewed: July 19, 2024
Chigozie
United Kingdom3 Reviews9.0Wonderful- • Family with young children
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
It was nice and clean with a friendly staff at the reception
Stayed in July 2024
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Reviewed: July 8, 2024
Joseph
United States1 review9.0“Comfortable and clean for a great price.”- • Leisure trip
- • Solo traveler
- • Standard Single Room- Annex Building (30 seconds walk from main building)
- • Stayed 4 nights
- • Submitted from a mobile device
My only complaint was the room was very hot.
The room was very nice, it was inexpensive, the staff was very kind and helpful.
Stayed in June 2024
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Reviewed: July 7, 2024
Samantha
United Kingdom3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room- Annex Building (30 seconds walk from main building)
- • Stayed 1 night
- • Submitted from a mobile device
Staff were very helpful, rooms were clean and comfortable although a little small but was perfect for what we needed.
Stayed in July 2024
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