12 Holloway Circus, Birmingham, B1 1BT, United Kingdom
#25 of 69 hotels in Birmingham
Guests' ChoiceBased on 5896 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.8
Value for money
7.9
Free Wifi
8.4
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End of dialog contentReviewed: August 22, 2023
Andrew
United KingdomFor me, the room was just too warm. I've stayed here before in colder months, and it's lovely. The room aircon would only go to 19 degrees.
The staff are fantastic here, they can't do enough for you. The rooms are a good size too.
Stayed in August 2023
Reviewed: August 16, 2023
Vivienne
Australiano opening window, but a great city view!
convenient location close to transport and shopping
Stayed in August 2023
Reviewed: August 13, 2023
Green
United KingdomOnly thing I didn’t get was a good couple of hours sleep, partly my fault as I kept waking up.
When I first walked in, I was greeted by this lovely man who helped me with questions and answers. The lifts were difficult to use, the room was standard, nice tv, good window view. Couldn’t really complain
Stayed in August 2023
Reviewed: August 12, 2023
Justine
United KingdomStaff were really friendly and helpfull. It was the perfect location to the train station and hippodrome. Room was really big and comfy! The breakfast in the morning had excellent choice and tasted great!
Stayed in August 2023
Reviewed: August 11, 2023
Jacqueline
United KingdomBed not very comfortable
Location
Stayed in August 2023
Reviewed: August 11, 2023
Jacqui
United KingdomNo comfortable seating areas to have informal meetings
Clean and good location
Stayed in August 2023
Reviewed: August 8, 2023
Hans
GermanyRooms have come to age. Need renovation.
Stayed in August 2023
Reviewed: August 7, 2023
Hunter
United KingdomAlthough the breakfast was lovely, it could have been a little hotter
Very clean and modern hotel. Staff were very helpful and pleasant
Stayed in August 2023
Reviewed: August 5, 2023
Robert
United KingdomGreat views of the city. It was very clean, the facilities were great the staff were very welcoming and the breakfast exceptional.
Stayed in August 2023
Reviewed: August 4, 2023
Elaine
United KingdomBeds too soft, need to be firmer matteresses please
Location, good choice at breakfast, very attentive staff
Stayed in August 2023
Reviewed: August 4, 2023
Haruna
South AfricaLocation
Stayed in July 2023
Reviewed: August 4, 2023
Osama
United KingdomThe breakfast was really nice, staffs were extremely friendly and helpful. I would highly recommend
Stayed in August 2023
Reviewed: August 2, 2023
Reehana
United KingdomBreakfast timing could be extended. The fridge in my room had a nasty smell emanating into the room parking is difficult to organise and was charged £30 for parking outside hotel. I had no alternative as I didn't want to park and walk with my children to and from the hotel. Sofa bed mattress was very thin could feel the springs through.
Communication before stay was great staff were great friendly welcoming breakfast selection was fantastic. Extra bed and sofa bed set up on arrival.
Stayed in August 2023
Reviewed: August 1, 2023
Tanweer
United KingdomToilet seat was uncomfortable
Lovely large roomy
Stayed in July 2023
Reviewed: July 31, 2023
Oliver
United KingdomAdvertised as having streaming services, like Netflix, however this was not the case. You can watch Netflix if you sync your laptop/phone screen to the TV but that isn't always ideal. Streaming services was one of the main selling points for us so we were left disappointed. Half of the TV channels do not work. Food is delicious but the main portions are relatively small. A lot of the staff speak very poor English, not even basic English, which resulted in a few awkward conversations and encounters. Rooms were also very warm and air con made very little difference and we were unable to go below 19C on the thermostat. Obviously wouldn't be a big deal outside of the summer months.
Great location, friendly staff who hold themselves to a high standard, decent rooms, tasty varied food options. Easy to get assistance whenever needed. Room service was great and easily accessible. Couldn't hear any other guests at all which was very nice and felt very private.
Stayed in July 2023
Reviewed: July 30, 2023
Hanro_86
United KingdomNot anything to do with the hotel but they suggest parking in the NCP new street car park, as it is the closest and you get a discount.However, it's not the best and on leaving I saw several cars that had been broken into.
The location of the hotel was perfect and the staff were friendly and very helpful.
Stayed in July 2023
Reviewed: July 29, 2023
Sally
United KingdomQuite expensive
Breakfast was excellent
Stayed in July 2023
Reviewed: July 29, 2023
Mike
United KingdomPrice
Quality hotel
Stayed in June 2023
Reviewed: July 29, 2023
Alice
United KingdomThere were no apps already installed on TV. The air conditioning was hard to use.
The views from top rooms were nice. I like that it had a smart TV which I could link to TV and watch. The breakfast was nice and had some vegan options.
Stayed in July 2023
Reviewed: July 29, 2023
Nancy
United KingdomEvening meal was just ok, nothing special and menu choice was VERY limited. Would have expected more for the price.
Barman was very friendly and attentive, made us feel at home:) Room was spotless and bed very comfortable Breakfast and staff were fabulous
Stayed in July 2023
Reviewed: July 29, 2023
Pierce
KuwaitRooms need minor maintenance
Modern with great location, large room.
Stayed in July 2023
Reviewed: July 27, 2023
Mia
Irelandexcellent location and staff are helpful
Stayed in July 2023
Reviewed: July 25, 2023
Sami
FinlandExcellent location, very close to Railway station and traffic-wise in the middle of Birmingham. Breakfast was very good albeit traditional, very friendly and professional service staff in the restaurant. All in all a good experience.
Stayed in July 2023
Reviewed: July 25, 2023
Stewart
United KingdomShower over bath was very 1970s style
Staff, food and service brilliant
Stayed in July 2023
Reviewed: July 24, 2023
John
United KingdomThe fridge didn't work, we wanted to bring in some of our own late night snacks but couldn't because of it, no big deal but it was a shame. The shower head was a little filthy and we had to clean that unfortunately
The view! It was incredible and the night time viewing of the city made it worth every penny. The bed was comfy and the place was great.
Stayed in July 2023
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