The property lacked a bit of personality and felt a bit soulless. Also the bathrooms are dated and could do with a facelift.

Very good location to New Street train station in the shops at the Bullring

Stayed in April 2023

Great stay! Comfortable bed. Great location and a really good breakfast

Stayed in April 2023

There is no doubt that Radisson Blu Hotel is the leader in this industry. It has provided me with excellent service, excellent rooms and excellent toiletries. However, the only problem is that the wood decoration board in the room has been infested with insects.

Stayed in March 2023

It seems to me the rooms are a bit dated, maybe it's the wood effect. The bathroom, no no. Who still has shower heads like that. Seems very dated didn't want to use it. Smells mouldy. One drinking chocolate packet. Don't do those plastic pot milks. Is says four star. Stayed at your hotel in Amsterdam that states four stars. There are two different hotels completely, but Birmingham is not a four star. But the price I paid in Birmingham shows the difference, really. I'm very disappointed. Shouldn't expect the same across continents, I suppose.

Room bright big clean. Staff great. Best breakfast I've had in a long time at a hotel. In centre of city great.

Stayed in April 2023

The duvet was too light but this was a minor issue.

Location, friendliness of staff, very good customer service, spacious comfortable room and lovely breakfast with lots of choice.

Stayed in April 2023

No coffee machine in the room which would have been appreciated in a superior room. The bathroom door was a bit defective as it was not closing easily. Shame the hotel does not have a spa.

Close to train station, nice modern building with spacious room, clean and comfy. Very nice breakfast and nice staff.

Stayed in April 2023

the security guy was so rude when I spoke to him it need to sort his attitude

great location, great hotel

Stayed in April 2023

Everything met our expectations.

Room location and facilities, very quiet and comfortable. Breakfast facilities and range of food impressive. Offered a good deal too. Hotel located close to the New Street Station and local shopping facilities.

Stayed in March 2023

unfortunately we did not have any hot water on either mornings if our stay

ideally situated, room was clean and spacious

Stayed in April 2023

No pool

Staff and breakfast

Stayed in March 2023

There was no hot water in the bathrooms, made showering difficult. Told staff at check out and they were fairly indifferent about it.

Very well located. Nice clean rooms. Comfortable beds.

Stayed in April 2023

It was a little slower to check in than usual on this occasion, but I did arrive at the same time as quite a few other people. More staff did arrive fairly swiftly however.

Great stay as always. Lovely staff, very clean and spacious room.

Stayed in April 2023

The fridge didn’t work

Our room got upgraded to a suite.

Stayed in March 2023

Mattress was too soft.

Ease of access.

Stayed in April 2023

Nice hotel but a little lick of paint wouldn't hurt

Ionut was fantastic and dealt with a room issue we had. Location is great and staff are friendly.

Stayed in April 2023

I had flowers ordered to the room for my partner for Valentine's Day and they were placed perfectly on the table for when my partner opened the door, it couldn't have been more discreet and we were both very happy.

Stayed in February 2023

nothing I guess

clean, well located, gym facilities

Stayed in March 2023

drain smell coming from bathroom sink, also though paid for breakfast, was questioned 3/4 times at breakfast regarding if i had paid, also asked to see booking reference and name - most embarrassing.

location was great for purpose of trip

Stayed in April 2023

the shower was extremely poor and not aligned with the quality you should expect from radisson blu.

very clean and nice big rooms

Stayed in April 2023

no channels

the furniture

Stayed in April 2023

probably need more than one bar staff at busy times.

perfect for our overnight stay and concert at 02

Stayed in March 2023

Two odd concrete pillars in room, bar very small, dinner food quality was okay not great

Nice large room, breakfast was great, location very good for Utility Arena where we were seeing a show

Stayed in April 2023

not much, bar got busy and had no snacks such as crisps?? I also wanted a paper for Saturday morning which never arrived. small issues though

clean, spacious, was upgraded to a suite, staff very friendly

Stayed in April 2023

No clear association with a close parking firm, £30 for 24 hours with closest NCP bit steep but a necessity for me as my wife struggles walking.

Able to leave luggage prior to checkin, staff friendly and efficient. Clean, tidy room, plenty of options at breakfast. Nice touch to offer a takeaway coffee

Stayed in March 2023

looking out onto a car park

Staff were very welcoming.

Stayed in January 2023