Last time I stayed here you could use the car park adjoining it, this is no longer the case however you don’t get told this until you’ve booked up, so you’ll need to add another £20 a day to your bill, also our bathroom was not what we were expecting, it was more like a hospital bathroom??

Location is great to get around Birmingham centre,

Stayed in September 2024

The iron didn’t work

The room was immaculate and smelt great . It was spacious and the mattress was comfortable.

Stayed in September 2024

water pressure in the shower.

staff was nice. the reception at check-in had an internet disruption. they quickly moved to manual to facilitate the guests.

Stayed in September 2024

Internet was down all night and into the morning of our stay. No tv on the evening or the morning.

Breakfast was decent, good selection, sausages were poor, hard and overcooked. Cold choices were good. Large room , good bed, great bath.

Stayed in September 2024

All Ok

Great location

Stayed in September 2024

House keeping not up to scratch the bins in room hadn't been emptied no tissues or sanitary bags in bathroom.

Location was superb for our needs in the city centre.Breakfast good but location of gluten free alternatives need to be displayed in better position.

Stayed in September 2024

Shower screen is too small so the bathroom got soaked. We were at the car park and tried to call the reception about the discount. After waiting 5 minutes the call was ended before anyone answered. So we didn’t get the discount.

Comfy bed and good location

Stayed in September 2024

Front desk staff needs to be friendly

Liked that they fell short and made up for it by offering credits

Stayed in August 2024

Looking a bit tired, stain on bedroom carpet & under the sink although it was clean it’s in need of deep cleaning. Water too hot as even the cold was hot.

Location as close to car parking & train station if needed. Theatre Ron’s the corner & short walk to shops.

Stayed in September 2024

Wanted a continental breakfast but they did not have rolls. Bread was provided but you had to toast it yourself which for us, would take too much time.

Location was spot in the centre of city. We upgraded to a Superior room which was great as the room had floor to ceiling windows with great views of the city. Room was very quiet - non of these fire doors banging when you are trying to sleep and someone else is going to their room :-)

Stayed in September 2024

Faculties not much Food menu is average Overall ok

Good location and helpful Indian staff

Stayed in September 2024

The time it took to check in there wqs a big queue and the staff were very slow.

The location was superb.

Stayed in September 2024

The room was ridiculously warm and there are no windows to open. It was also very expensive for what we got.

The location is brilliant and the staff are extremely friendly and helpful. The breakfast is also top quality.

Stayed in September 2024

Great location, helpful staff, and I always enjoy the view from the high floor.

Stayed in September 2024

Airco smell in the rooms

Stayed in September 2024

No water in room and sound of air con throughout hotel disturbed sleep

Perfect location for gig at o2 academy

Stayed in September 2024

Fabulous view and room size, staff in the morning were super. Comfy bed. Perfect location. We had a couple of room issues, however these were recitifed and dealt with professionally and to our satisfaction by the staff in the morning.

Stayed in August 2024

The room was lovely modern and clean, however, it was very warm in our room with the air-conditioning not working. This was reported upon checkout and staff logged this with maintenance.

The location is perfect. 5min walk from Grand Central and less than 5min walk to the Hippodrome theatre. Very Central.

Stayed in August 2024

Room wasn’t as clean as you would expect

Great location. Lovely staff

Stayed in August 2024

No brew dog despite it being in the beer and we one list

Menu

Stayed in September 2024

The only small gripe was the AC didn't cool the room excessively but we survived

Everything that we encountered was of high quality, from the room to the excellent and friendly staff

Stayed in August 2024

Breakfast was very average- not a good choice of fresh fruit, cooked food was just ok.

Very comfortable stay, the location of the hotel is perfect

Stayed in August 2024

All good

Central to all parts of Birmingham

Stayed in August 2024

USB sockets were out of order and no 3pin socket near the bed

Location and comfort

Stayed in September 2024

The heat of the room the lowest temperature you could take the thermostat was 19 degrees which was not cool enough and triggered my asthma

Central to everything

Stayed in September 2024