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Reviews of Ruby Zoe Hotel London

146 - 164, Notting Hill Gate, LONDON, Kensington and Chelsea, London, W11 3QG, United Kingdom

#95 of 1,073 hotels in London

Guests' Choice

Review Score

Based on 1406 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.7

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Showing 226 - 250

  • Reviewed: September 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenient location for the metro, bars, cafes. Staff friendly and always looking to help. Bar and breakfast area available at the hotel with good products and service. Room was a good size, quiet and modern

    Stayed in August 2024

  • Reviewed: September 24, 2024

    10
    Central gem in the heart of Notting Hill
    • Leisure trip
    • Group
    • Wow Room
    • Stayed 5 nights

    Nothing comes to mind

    Great location, joyous team, wonderful breakfast and comfortable beds, all within walking distance to Notting Hill and Westbourne Grove, as well as Holland Park. The rooms are great. Best of all the always helpful, smiling and fantastic Team, amongst many the fantastic Carlos. thank you to you and all your colleagues for making this such as special stay.

    Stayed in September 2024

  • Reviewed: September 24, 2024

    8.0
    Fun decor and perfectly located for Notting Hill
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    I am personally not bothered by the fact that the bathroom is made of glass and quite open into the room, but I know this bothers some people.

    features great public spaces that are very conducive to sitting with family and friends or catching up on computer work. Upbeat decor. Bedrooms are minimalist and serve the purpose. Very clean. Rooms are small and stark - very “ European “ I stayed in a room with a window so the space felt light and bright. It’s a perfectly fine place to stay if you’re not going to spend very much time at all in the room and as mentioned previously there are beautiful public spaces to spend time so it’s not really an issue. It was nice of them to store my luggage after I checked out so that l could go sightseeing. I did notice that my own personal style of Wearing all black caused me to blend in with hotel staff as they dressed in all black as well . lol.

    Stayed in August 2024

  • Reviewed: September 23, 2024

    9.0
    Comfy cozy clean
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No kettle in room

    Modern, new, clean, excellent location, friendly staff, easy check in, safe, amazing noise cancelling, good air condition.

    Stayed in September 2024

  • Reviewed: September 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Nest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Really cool hotel, lovely staff, good cocktails

    Stayed in September 2024

  • Reviewed: September 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room didn't have small fridge

    Everything was amazing

    Stayed in September 2024

  • Reviewed: September 19, 2024

    10
    a gem in Notting Hill
    • Business trip
    • Solo traveler
    • Lovely Room
    • Stayed 1 night

    I would have preferred the kettle to be in my room, but the choice of tea in the gallery was good and the tap was easy to use.

    An excellent value hotel in Notting Hill. The staff were friendly and helpful. liked the design of the rooms and my view. The breakfast was really good too.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    9.0
    Simply perfect, gorgeous hotel, delicious food and drinks and the location was amazing. I’ll be back!
    • Leisure trip
    • Travelers with friends
    • Cozy Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I prefer a more firm mattress. The bed was a wee bit soft. Everything else was simply perfect.

    The location was perfect, the staff always went above and beyond. First class service - always. The breakfast was exemplary. I was delighted in the assortment of choices and everything was delicious.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    10
    Really kind staff and a lovely room!
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Na

    Everything was really lovely thank you very much for the stay!

    Stayed in September 2024

  • Reviewed: September 11, 2024

    10
    Cool hotel in a great location with excellent staff
    • Business trip
    • Solo traveler
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think only instant coffee available from the stations in the corridor (but a wonderful selection of teas)

    Great location. Nice rooms. Great feel. Staff were great too.

    Stayed in September 2024

  • Reviewed: September 11, 2024

    9.0
    Very very good room and service and good value.
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Complimentary drinking water in room. Ability to do eggs at breakfast. Otherwise very very good.

    Location excellent, no parking. Near tube. Check in simple, fast and truly 24hour. Room, Cosy, so cheapest, very nice, clean, good bed,good shower. No complimentary drinking water. Everything else excellent, TV, soaps and shampoos, their own and ethical and good. Breakfast good spread, but cannot do scrambled eggs, however the buffet excellent and service good. Endless barrister coffee.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    View out to a brick wall! Understand why you have the flooring that’s easy to clean but even a rug would be nicer by the bed.

    Loved the decor downstairs. But the best of the hotel was the staff whom were all without exception very helpful, kind and welcoming .

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    good spot in a nice part of town
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 3 nights

    Close to everything via walk / e-bike or taxi. Cocktail in downstairs bar was noteworthy.

    Stayed in August 2024

  • Reviewed: September 8, 2024

    8.0
    Will visit again due to service and location
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy air con. Had to switch off for a good nights sleep

    Friendly and relaxed atmosphere. Very welcoming

    Stayed in September 2024

  • Reviewed: September 8, 2024

    10
    Excellent hotel, excellent staff
    • Leisure trip
    • Solo traveler
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fabulous hotel - excellent size room and outstanding service from the team including Carlos, Ionut and Yani

    Stayed in September 2024

  • Reviewed: September 8, 2024

    9.0
    Pleasant stay in a charming area
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 4 nights

    Friendly staff. Clean, pleasant facilities. Good location near Portobello Road, easy walk to the Tube.

    Stayed in September 2024

  • Reviewed: September 5, 2024

    10
    Great Ruby’s vibe in central London.
    • Business trip
    • Solo traveler
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to mention.

    Really love Ruby’s hotels including this one. Room is nice, modern, clean. The hotel has a great vibe and is in a great location. Will come back whenever feasible.

    Stayed in July 2024

  • Reviewed: September 3, 2024

    8.0
    Great Location
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Would much prefer kettle in bedroom Travelling on my own didn't like going to the galley for a cuppa...Also would like some sort of room service...Expected it for the price...

    Loved the location.Hotel is very unique and colourful. Staff very pleasant and attentive.Also the place was spotless..

    Stayed in September 2024

  • Reviewed: September 3, 2024

    10
    Excellent hotel in the middle of Nottinghill
    • Business trip
    • Solo traveler
    • Cozy Room
    • Stayed 2 nights

    Great location, super clean and modern room, little marshall Amp for music streaming, amazing shower, Great cocktails and a superb breakfast spread. Vegan butter for the gorgeous sourdough bred was a nice touch . Staff super helpfull Definately recommend

    Stayed in September 2024

  • Reviewed: September 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night

    was a bit pricey but in comparison to other hotels nearby i feel was good value

    quirky and modern, wish i played the guitar

    Stayed in September 2024

  • Reviewed: September 1, 2024

    10
    If I should come this way again, I stay here again.
    • Leisure trip
    • Family with young children
    • Wow Room
    • Stayed 6 nights
    • Submitted from a mobile device

    We were in room 606 and this room needed a ceiling fan to push the air down. The air was on. Yet, it was still hot.

    The entire staff was wonderful, and especially Carolina!

    Stayed in August 2024

  • Reviewed: September 1, 2024

    8.0
    Recommended!
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The windows do not open and ventilation is ensured via the air conditioning. So there is a low level noise from the room ventilation that cannot be stopped. For people that are noticing this, it’s irritating.

    Clean and comfortable room. Location is good for using public transport

    Stayed in August 2024

  • Reviewed: August 31, 2024

    9.0
    I had a great night and it was perfect
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything about it

    Stayed in August 2024

  • Reviewed: August 31, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were just so lovely, gave us a great room. The bed was so comfortable. In such a great location, 5 minutes from Portobello Road. Just lovely.

    Stayed in August 2024

  • Reviewed: August 30, 2024

    10
    Perfect stay for Notting Hill Carnival
    • Leisure trip
    • Solo traveler
    • Wow Room
    • Stayed 5 nights

    Breakfast was good but could have more options. In the room, the sink is outside of the bathroom and part of the main room, which isn't the most convenient but not the worst either.

    Perfect location for Notting Hill Carnival, very close to Notting Hill Gate station that has easy connections to the rest of the city. The room was very comfortable, smelt amazing, and the bed was indulgent. The staff was always helpful and smiling. The facilities are modern and new. There is a great mini bar on some floors with coffee and tea all day, which is helpful.

    Stayed in August 2024

Showing 226 - 250

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