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  5. Reviews of Ruby Zoe Hotel London

Reviews of Ruby Zoe Hotel London

146 - 164, Notting Hill Gate, LONDON, Kensington and Chelsea, London, W11 3QG, United Kingdom

#96 of 1,076 hotels in London

Guests' Choice

Review Score

Based on 1420 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.7

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Showing 301 - 325

  • Reviewed: July 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The customer service was fantastic, and some of the most comfortable beds I've slept on!

    Stayed in July 2024

  • Reviewed: July 28, 2024

    9.0
    Great place to stay in London
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night

    Drinks a bit expensive

    Continental breakfast very good. Room really nice and new (2024). Location good too. Staff very helpful

    Stayed in July 2024

  • Reviewed: July 27, 2024

    10
    Relaxed and cool vibe!
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property is in a fabulous location! It has such a cool vibe and the staff were so lovely and very helpful. Amenities are excellent and the decor again so cool and very clean. I will definitely stay here again on my next visit to London!

    Stayed in July 2024

  • Reviewed: July 26, 2024

    9.0
    Great hotel in good location
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely modern, hotel in great location, would stay again

    Stayed in June 2024

  • Reviewed: July 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The design was very cool and the staff at the reception were so nice and welcoming. Shower was great!

    Stayed in July 2024

  • Reviewed: July 22, 2024

    8.0
    Great location. We loved Notting Hill as a place to stay, eat & shop.
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights

    Television in our room kept switching to welcome screen whilst watching a TV channel. At night the welcome screen kept coming on despite the TV being off in standby mode. Eventually we had to pull out the plug that was not very accessible as it was right behind the screen& difficult to reach.

    Good room. Very comfortable. Good view over London. Funky bar & decoration.

    Stayed in July 2024

  • Reviewed: July 18, 2024

    10
    I will definitely book the Ruby Zoe again when visiting London.
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 3 nights

    Not a lot really. Prices could always be less but that's just wishful thinking.

    The staff were the stars of the hotel. Everyone, without exception, was friendly and helpful. The hotel itself was wonderful. My bedroom was much bigger than expected and the bar area was a delight. Breakfast was very good.

    Stayed in June 2024

  • Reviewed: July 18, 2024

    8.0
    Staff were great, I would stay again if there were more dairy free options and less expensive
    • Leisure trip
    • Group
    • Lovely Room
    • Stayed 1 night

    Breakfast was expensive Please provide alternative milks at the maxi bar

    I loved the options for breakfast…more exciting than the usual….would have been lovely to be able to order poached eggs rather than just soft boiled and it would have been lively to have a dairy free porridge or chia and oat option rather than just normal milk….i had t9 stick to toast and beans and soft boiled eggs as there wasn't too much dairy free option.

    Stayed in July 2024

  • Reviewed: July 18, 2024

    8.0
    Great hotel, nice area some items to get even better
    • Business trip
    • Solo traveler
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The registration, especially when you have been there before and arriving at 2230 took at least more than 10min to register, though all was already deducted from my card. Further their is no possibility to watch TV on my Netflix account.

    Nice vibe, great views for London (on the 4th floor at least) and the windows are perfectly isolated as I did not hear the cars. Slept like a baby.

    Stayed in July 2024

  • Reviewed: July 16, 2024

    8.0
    Friendly
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 9 nights

    The walls..you could hear people in the hall way when they were leaving

    The Locations was great and the staff were so friendly and helpful

    Stayed in July 2024

  • Reviewed: July 16, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Location, aesthetics

    Stayed in July 2024

  • Reviewed: July 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 4 nights

    Room is fairly stark.

    Location was great and quite comfortable.

    Stayed in June 2024

  • Reviewed: July 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The place was pretty special. Very conveniently located. I liked the coffee and tea station on every floor.

    Stayed in May 2024

  • Reviewed: July 12, 2024

    10
    Comfort and style at a fabulous price
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was great

    Absolutely loved the interior design throughout the whole hotel, the finishing touches in the room were great, from Having lights all round the mirror for getting ready to the Marshall speakers for you to Bluetooth music. All the staff were super helpful, checking in was super easy, the breakfast was continental but there was lots to choose from and unlimited barista coffees.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    9.0
    Wonderful
    • Family with young children
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Very clean and comfortable. Staff were more than helpful. Access to tea and coffee on every floor. Good variety of breakfast food.

    Stayed in July 2024

  • Reviewed: July 8, 2024

    9.0
    Good value and nice vibes at this affordable hotel. Room a little small.
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was a little too small with no cupboard space to speak of.

    Nice vibes, interesting decor, good price point for London

    Stayed in May 2024

  • Reviewed: July 7, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Cozy Room
    • Stayed 3 nights

    missing fresh air in the room, the aircondition system is not the same as the option to open window. Otherwise the service was great.

    great choice for everybody

    Stayed in July 2024

  • Reviewed: July 7, 2024

    9.0
    Clean, comfy and new!
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location in Notting Hill is excellent with good access to train and buses.

    Stayed in July 2024

  • Reviewed: June 30, 2024

    10
    Terrific experience!
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Terrific place i beautiful location! Everything was amazing! Polish staff - Kamil - great support!

    Stayed in June 2024

  • Reviewed: June 30, 2024

    8.0
    Fun hotel in a great location that was clean and quiet - great for a city break getaway.
    • Leisure trip
    • Solo traveler
    • Lovely Room
    • Stayed 2 nights

    Assigned an accessible room (which I did not need) so was probably larger than most. The adaptions, especially in the bathroom, were low and did not offer much space for storing / using toiletries. All would have been ideal for a traveler needing these facilities, but wasted on myself.

    Friendly staff, great location, clean and bright room. Lots of seating in the lobby for a drink or to relax.

    Stayed in June 2024

  • Reviewed: June 28, 2024

    10
    Excellent location and great amenities - crisp and modern with an amazing vibe that exceeded our expectations- we would
    • Leisure trip
    • Group
    • Cozy Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing- it was fabulous and exceeded our expectations!

    Location was extremely convenient to public transportation and very walkable to nearby sights. Very clean hotel and bar with excellent staff and air conditioning a bonus during a heat wave

    Stayed in June 2024

  • Reviewed: June 28, 2024

    9.0
    Very comfortsble clean great location. Expensive
    • Leisure trip
    • Solo traveler
    • Wow Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not enough storage Expensive

    Clean modern had ac

    Stayed in June 2024

  • Reviewed: June 27, 2024

    10
    Great location with a fantastic vibe
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 4 nights

    Fantastic vibe and a great location! Really easy to access everything in the area including the Tube. The hotel lobby is so cool! Wish we had gotten a chance to grab a drink down there!

    Stayed in June 2024

  • Reviewed: June 27, 2024

    10
    Just wonderful!
    • Business trip
    • Solo traveler
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing place! Classy and very clean! Great location! Top staff especially Mrs Kamil! We will be back!

    Stayed in June 2024

  • Reviewed: June 27, 2024

    9.0
    Good stay
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the shower so much (strange with glass and toilet). The sink in the room is not very comfortable because of the wet floor. The shelf in the cupboard was definitely too high. And only one is too less. I could feel and hear the tube passing underground. Strange…

    Perfect breakfast. The room was big. In general I like the hotel and I would come back.

    Stayed in May 2024

Showing 301 - 325

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