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  5. Reviews of Ruby Zoe Hotel London

Reviews of Ruby Zoe Hotel London

146 - 164, Notting Hill Gate, LONDON, Kensington and Chelsea, London, W11 3QG, United Kingdom

#96 of 1,078 hotels in London

Guests' Choice

Review Score

Based on 1425 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.7

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Showing 601 - 625

  • Reviewed: August 13, 2023

    8.0
    Good but not great
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hot water is outside the room and broken so we have to go down to reception for hot water and in 2 days still not fix

    The location

    Stayed in August 2023

  • Reviewed: August 13, 2023

    10
    Loved it
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very chic, very well sound proofed.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    Fun atmosphere, family friendly and centrally located.
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No dislikes.

    I love the size of the room as well as the brightness. The floor to ceiling windows are gorgeous with a great view of the city. (I was on the 5th floor - sunrise side). Kept the blinds open the entire stay. - Fyi you CAN see inside other peoples apartments across the street and it’s likely they can see into the hotels windows, so just be cautious of that. The bed and pillows were extremely comfortable and had no issues whatsoever falling asleep. No outside noises from street or inside the hotel. Nice white noise from the air conditioner / fan which was ideal. Used the Bluetooth stereo and the sound was 10/10. Staff was wonderful from check in, bar service and breakfast. The gin and tonics were flowing and was even introduced to some new concoctions which was fun. Breakfast was delicious and pretty standard across the board. Plenty of seating and fresh coffee / specialty coffees at the bar. I suggest booking your hotel room that includes breakfast so you don’t have to pay £18 every morning. It’s just easier. Walking distance to many restaurants. We ate at Mitre and The Champion (The Champion was 10/10). But there are tons of grocery stores, restaurants and a 15 mins walk to the Portobello Market. Stop and grab a scone at Cheeky Scone (they were fresh and delicious!) 10/10 would definitely stay there OR try another location again. xo

    Stayed in August 2023

  • Reviewed: August 12, 2023

    10
    Enjoyed it and will definetely come back
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and spaciousness

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    New hotel with amazing soundproofing, but too much uncomfortable quirkiness
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s too quirky that it starts making you feel not so comfortable outside your room. The bar and the reception intentionally share the same desk which is confusing and not professional imo. They took away most of the hotel room commodities like tea/coffee/kettle/toothpaste/toothbrush and tried to convince us that this is a “Lean Luxury Concept” where they keep the essential stuff only (Like a Marshall killburn speaker and a HUGE Marshall Superbase, because of course you can’t live without these). Rooms having the sink outside of the bathroom means your room is going to be splashed with water for no reason. I think they are trying really hard to be so edgy that it just backfired.

    The location is great! 3 mins walk from Notting Hill Gates tube station, and lots of restaurants, cafes, and grocery stores a few steps away. What I liked the most was that it’s a quite new hotel with new amenities in general, also, they have an extremely effective sound insulation system, for the first time ever in a hotel I could hear absolutely nothing as I am a fairly light sleeper.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Generally good and would stay there again for the convenience
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 2 nights

    Breakfast

    Stayed in July 2023

  • Reviewed: August 9, 2023

    10
    Great. Will be back.
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location. Staff were very friendly. The room was great and beds very comfortable. For London, the size of the room was average. We stayed in a Nest room. I’ll be re-booking for my return back to London next month.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    10
    Clean ,Quirky, Vibrant
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were very friendly and made check in and out very quick and at hand for all other needs from drinks to baggage holding. The reception area was very colourful and clean. Quirky and vibrant rooms and just overall an excellent hotel Location beside underground so made it easy Location to travel london.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    10
    Perfect location and a comfortable nights sleep
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very comfortable beds and great location

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    lovely residential area with good restaurants nearby.
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights

    nil

    community shops and restaurants and cafes nearby.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    It was a nice stay , thank you for everything :)
    • Leisure trip
    • Family with young children
    • Cozy Room
    • Stayed 6 nights
    • Submitted from a mobile device

    There is no fridge in the room !

    Close to center Clean room , comfortable big beds Beautiful place No noise

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very stylish - felt Latin American with interesting furniture and decorations in the lounge area. Comfortable and welcoming in a great location.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    10
    Experience over Polish and formalities
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Hotel advantages are comfort, cleanliness and location. No need for mini bar when you have so many good options in the neighbourhood. Check in and out are simple and fast. Hotel is perfect for those who need place to crash after exploring the city.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    9.0
    Enjoyed the visit, thank you!
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 3 nights

    Would be nice to have some rooms available early for check-in

    Great layout, excellent staff, great breakfast - overall really worthwhile and will definitely stay there again, thanks!!

    Stayed in July 2023

  • Reviewed: July 30, 2023

    10
    Amazing hotel. Loved it X
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely staff, clean rooms & exceptional service.

    Stayed in July 2023

  • Reviewed: July 30, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, easy to get around and close to the tube, which makes it easy to get home alone at night, always felt perfectly safe even on my own. lots of cafes, bars and stores around, and the place is cool, clean and comfy. I will be back.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    9.0
    It was very good stay, we enjoyed staying there
    • Leisure trip
    • Family with young children
    • Loft
    • Stayed 5 nights
    • Submitted from a mobile device

    Restaurant

    Nice ambiance

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Lovely hotel, friendly staff, I would recommend to everyone.
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No tea/coffee facilities in the room. In addition, there was a broad selection of tea, but the two most popular classic teas in my opinion were missing: English Breakfast and Simple Green Tea(Twinnings selection. Everything else was fantastic.

    Beautiful room, clean, modern. Great view and location.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    A good place for a short London break.
    • Leisure trip
    • Solo traveler
    • Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing springs immediately to mind.

    Location superb. Breakfast was good but could have had just a little more variety. More information about what is where etc upon arrival would habe been helpful. However, I would recommend this hotel to friends.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    10
    I’ll definitely be back
    • Leisure trip
    • Solo traveler
    • Nest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing as I was satisfied with everything.

    I didn’t have breakfast.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Quality snd great location.
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Windows could not be open.

    The location and size of the room.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    10
    perfect new find for London stay: character and good value for money
    • Business trip
    • Solo traveler
    • Cozy Room
    • Stayed 1 night

    N/A

    bright, practical rooms; hotel with character; great barmen/mixologists

    Stayed in July 2023

  • Reviewed: July 15, 2023

    9.0
    Perfect stay in a wonderful hotel, amazing location, very clean and super friendly staff. Plus amazing cocktails at the
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The fact there is no phone in the room.

    Very stylish and cozy, the room is spacious and nicely designed. Even though it is a 3 star hotel, you feel like in a 4 star hotel.

    Stayed in June 2023

  • Reviewed: July 11, 2023

    9.0
    Most enjoyable, fair value, perfect location
    • Leisure trip
    • Couple
    • Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    System and organisation of luggage facility

    Great location, funky furbishment, clean design, good bed and bedding, friendly staff

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    Cheerful, friendly & genuine staff plus funky fun modern lodging was an important factor in one of the best vacation
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 6 nights
    • Submitted from a mobile device

    That the sir conditioning turns off automatically by itself causing the room to be stuffy when arriving after a long hot day walking.

    The property was aesthetically modern & fun/upbeat. Everything was clean, comfortable & well maintained.

    Stayed in July 2023

Showing 601 - 625

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