Maneuvering the stairs with luggage.

The neighborhood was vibrant and safe.

Stayed in May 2024

There is no elevator- steps are steep so, might not be good for elderly or those with small children

Great value, great staff- very clean!! Bed comfy & very good area with tons of shopping & food- short walk to Hammersmith train or Bus stop

Stayed in July 2024

Room size and a small and no food facilities

Staff were very helpful and supportive in everything you required

Stayed in July 2024

It is not a hotel, it is a serviced hotel apartment. I was on a business trip and had in mind to schedule some meetings in the lobby. And the surprise that there is not reception or lobby wasn’t funny.

Location

Stayed in June 2024

Some things that is not necessarily bad, but can be useful to consider/ask when booking: I can't remember if there was a lift, we used the stairs. There is not a physical space for breakfast. They deliver a box to your room. It contained fruit, yogurt, croissant, a bar, Nutella and chocolate. It was good and I don't have allergies, so I am not sure how varied their options are (gluten free, vegan, etc.)

I only stayed for one night. The location it's great. It's 5min walk from Hammersmith underground/bus stop, so it's very easy to get there and to go anywhere in central London. There are lots of cafes/restaurants/pubs nearby, but it's not noisy at night. The staff was really helpful and friendly, they made sure we were ok. The room was very clean and comfortable. The bathroom very spacious. In general it's a great place to stay and I recommend it.

Stayed in July 2024

No elevator. No choices on Breakfast and wasn’t good. Very small room for 3 people.

Location

Stayed in June 2024

The location and the staff were really great Jalal the receptionist and Naeem where really helpful.

Stayed in July 2024

Breakfast

Comfy bed great bathroom good location

Stayed in July 2024

No lift but good exercise. Friendly staff. Room change much appreciated.

It was a very central location, easy for public transport & walking. We were kindly given a room next to my sister even though it was an accessible room with an enormous bathroom. Very spacious.

Stayed in July 2024

I asked in advance if the lift was working and if there were rooms with twin beds. The lift was still inoperable when we arrived and we weren't traveling light. The profile on booking.com needs to reflect - lift out of service. Also the room right next to ours had twin beds, so we weren't being told the truth which isn't cool.

The location of the hotel is the top seller! Near to two tube stations, restaurants and shopping. Getting to anywhere in london from the hotel is a no brainer. Naim checked us in and changed our room ( our allocated room was too small to accommodate our luggage) and made sure our suitcases were brought to our room. He was professional, courteous and reliable! Breakfast was served in a box through daily delivery. It was a nice touch. Rooms and hotel were super clean. Bathroom worked very well.

Stayed in June 2024

Everything was great

Stayed in July 2024

The size of our room was claustrophobic.

The staff is fabulous. They are friendly, helpful, and accommodating. The hotel is very well located with pubs, restaurants, stores, the tube, and a grocery all within a few blocks. Our room unfortunately was very small and no room to move. There are bigger, more comfortable rooms. Make sure to check dimensions. Breakfast is fair. It is a plain continental breakfast brought to your room which is nice. We don't care much for breakfast so a light one was more than enough. Definitely recommend this hotel. Great location to attend Wimbledon and tour central London.

Stayed in July 2024

No lift. Reception in another building so spent check in climbing up and down stairs with heavy luggage.

Clean. Roomy.

Stayed in July 2024

We were located on top floor and no lift, which is fine if your fit not used to stairs. The room said "cosy" which means cosy, which is again fine as it was just some where to.put your head down, only real thing I didn't like was the small.smell of damp, which soon disappeared when you were there, that's probably because there were NO windows only a dorma window which you were not able to.access other than the electric switch to close off the light. These are minor details, however an overall excellent stay

Location, price, clean, friendly staff upon arrival

Stayed in July 2024

This time, room was pretty small

Location and staff

Stayed in July 2024

Having breakfast in the room is not the best choice if the room is not large enough. It wasn't easy to open the window.

Nice hotel, clean and close to Hammersmith station. Quiet room. Friendly staff. The lift was out of order but they helped me take my suitcase up the stairs. They provide water, coffee, and cookies. Comfortable bed, great lighting in the room and good AC. Great price, I would book again.

Stayed in July 2024

Nothing really. I'd point out that this is a hotel in a really busy mega-city...so space is not exactly what anyone should be expecting... despite this, the rooms are really nice and they made the most out of the available space.

It was nice as before. I can only recommend, if you want to stay in the city already but still within easy reach of Heathrow Airport.

Stayed in July 2024

Slightly tricky to turn off the tv as the remote didn’t always work easily.

The location worked well for what I needed and the staff were so incredibly accommodating from web contact through to my stay. Thank you Seraphine and especially Aranit for answering my questions and being such a big help! The breakfast was a lovely start to the day and delivered at a time to suit. The room was large and comfortable and the shower had amazing pressure which was needed at the end of a busy day!

Stayed in July 2024

We were on the third floor and the lift was out of action - under repair...other than that it would have been excellent allround.

We arrived to find we'd been upgraded to a slightly larger room - which was spotless, very pleasant and very comfortable - that guy on reception was lovely, polite, friendly and cheery...couldn't fault it.

Stayed in June 2024

Too many stairs and no elevator.

Room was good as was breakfast. Staff were very helpful at all times.

Stayed in June 2024

The breakfast service in the rooms was not ideal. It would have been better not to provide breakfast.

The location is close to the tube and bus services. The room is clean and spacious. Staff are helpful.

Stayed in May 2024

The towels were stained

Location

Stayed in June 2024

The lack of lift, BUT I was helped with my luggage and am told the lift will be working very soon.

The newly renovated hotel is excellent; great location and good value. I had a beautiful room that was spotlessly clean. The breakfast in a box was handy too. Well done to Aranit for providing exemplary customer service. You certainly went out of your way to make the stay a good one when you heard I was disappointed that the lift wasn't working!

Stayed in June 2024

The rooms are many little, my luggage was into the bathroom to permit good circulation on the room.

The property is located close of Hammersmith tube station with many facilities to enjoy.

Stayed in June 2024

It’ll be great if the lift is working..

Its easy to find halal food around the area. The are also groceries, cafe, charity shops, Primark, Ikea, M&S and many others nearby to do last minute shopping. Also the staffs are really helpful and work above and beyond to entertain customers- a shout out to Naeem and Aranit! Many thanks..

Stayed in June 2024