21 Western Gateway, Newham, London, E16 1AS, United Kingdom
#369 of 1,050 B&Bs and inns in London
Guests' ChoiceBased on 214 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.4
Facilities
7.5
Staff
8.0
Value for money
8.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2025
Bettina
GermanyThere were a lot of moths in the bathroom, when I first saw it. This was taken care of it immediately however. There are two rooms in the accommodation. One is ensuite, the other one has the bathroom across the aisle. Unfortunately I had the room with the separate bathroom, which I felt somewhat uncomfortable with as a single female traveller. Both the room and the bathroom could benefit from a makeover. The bathroom has a number of water stains and could greatly benefit from a painting. The heater, bucket etc. also look rusty. In the bedroom, the blinds need to be replaced. One cannot close them entirely and one looks directly outside the window when lying in bed. It clearly does nor give one sufficient privacy. This also means it is very bright in the morning.
Very friendly service. I was brought an extra,, more flat pillow within a few hours after I had asked for it. The view of the room is amazing and it is just a few minutes walk away from the conference centre. The location really is great!
Stayed in April 2025
Reviewed: March 23, 2025
Adrian
United KingdomThe person in the room next door burnt bacon two days in a row setting the fire alarms off and making the whole apartment smell of bacon - which is not a great smell on your work clothes! Also - the shower head did not stay upright and the hose was leaking so you had to strategically position it so it didn’t soak the whole bathroom. The window blinds were broken and missing two slats so as soon as daylight you were wide awake! Could also have done with a comfy chair in the room with a back on to work at the desk as the stool was not overly comfortable to sit on and work.
Location and view were excellent
Stayed in March 2025
Reviewed: February 18, 2025
Michael
United KingdomWe were here 2 years ago and unfortunately some things haven’t been fixed since then: the sink plug still broken so unable to fill sink - although it is clean the bedroom walls are stained and need a lick of paint - the bathroom is very tired looking and needs attention - the radiator is rusty and the bin and toilet brush holder need replacing along with the sink plug- The right hand window catch is broken so cannot fully shut window - only one cup and glass was provided but there were 2 of us We couldn’t log onto the Wi-Fi so not sure if password is correct
Location was excellent - really great views with the sun streaming in on the last day from the south facing big windows bed was very comfortable -
Stayed in February 2025
Reviewed: February 15, 2025
Yomi
NigeriaTV was not working but didn't have need for it so was not really a problem.
The view was great, room was tidy and very spacious. On call support was excellent! Check-in instructions were clear and easy to understand. Checkout was seamless.
Stayed in February 2025
Reviewed: January 28, 2025
Katie
United KingdomAccessing the keys. Instructions were not sent out the day of arrival so it made it a bit more complicated. It was resolved quickly though.
Stayed in January 2025
Reviewed: January 21, 2025
Charlotte
United StatesThe staff was amazing! Very quick to respond and give us what we need it. Graciously allowed my husband to check in super early. Very clean. Great location for the ExCel (3 min walk). Metro 5 min walk. Cable Car 5 min walk. Shops to buy groceries and restaurants 1 min walk. I would recommend and I would book again.
Stayed in January 2025
Reviewed: December 23, 2024
Claire
United KingdomGreat view & close to everything g we needed! A couple of issues but contact is now aware & making good.
Close to the excel, was clean & tidy - great view!
Stayed in December 2024
Reviewed: December 22, 2024
Tim
United Kingdomonly 1 bath towel and such a shame to only have one tea/coffee cup and no type of UHT or any form of milk to join the tea and coffee facilities provided
Location, view, comfort, price
Stayed in December 2024
Reviewed: December 20, 2024
Alison
United KingdomWhat a view! Perfect from the Excel Great communication
Stayed in December 2024
Reviewed: November 28, 2024
Ioulia
United KingdomA few bits and pieces need fixing but other than that comfortable and clean
Stunning view, incredible location
Stayed in November 2024
Reviewed: November 25, 2024
Gabby
United KingdomThe response to the messages I asked prior to the stay were ignored. The WiFi didn’t work initially. The bathroom light is located outside of the bathroom which in a shared apartment is disconcerting.
Bedroom very nice and bed comfortable with all the amenities you might need in the room. Eg kettle, iron etc. Host responsive on the day.
Stayed in November 2024
Reviewed: November 20, 2024
Emma
United KingdomLovely well presented, clean, comfortable apartment. Excellent, easy walking distance for ExCel Exhibition venue London
Stayed in November 2024
Reviewed: November 8, 2024
Chaminda
United KingdomKey collection process, connecting to the wifi
Location, Clean, comfortable bed
Stayed in November 2024
Reviewed: November 2, 2024
Annex
United KingdomThe bathroom was outside where we were spending most of our time. No fridge.
Location Location Location really the best place of you have an event at the ExceL
Stayed in November 2024
Reviewed: October 23, 2024
Rachel
United KingdomEverything was perfect, only thing I’d suggest is some milk sachets to go with the tea/coffee making facilities
Property was pristine, lovely and comfortable, brilliant location
Stayed in October 2024
Reviewed: October 14, 2024
Jack
JerseyI felt like the locking was a bit complicated and excessive.
The location and convenience of it. Also the affordability of the apartment. Felt like a gold dust room to be living in!
Stayed in October 2024
Reviewed: October 10, 2024
Flora
United KingdomBathroom down the corridor and although there was tea and coffee there was not milk for it
The views were amazing
Stayed in October 2024
Reviewed: September 25, 2024
Jane
United KingdomI booked both rooms as was travelling with a friend. This made a whole unit which was very private.
Fantastic location. Keys were easy to collect and drop off. Lovely views. All very clean and comfortable.
Stayed in September 2024
Reviewed: September 16, 2024
Alaszewski
United KingdomOn arrival to London and our day of entry we still had not received details on how to get into the apartment. We had to call a Wild Roses adviser to be informed. The telephone number for Wild Roses was incorrect on booking.com site. Luckily google informed us. Until we spoke to an adviser we were very worried that we had been scammed. The bathroom door was impossible to lock from the outside.
Lovely view, comfortable bed and the room was clean.
Stayed in September 2024
Reviewed: September 11, 2024
Theresa
GermanyNo bathroom in the room but across the shared hallway. Windows and mirrors could have used some more cleaning.
Perfect location close to the ExCel. Amazing views. Public transportation nearby.
Stayed in July 2024
Reviewed: July 11, 2024
Karen
United KingdomOnly two issues - on of the chair legs was just perched under the chair, so when I moved the chair the leg fell off. And the hand held shower bracket was broken so had to balance it or let it drop onto the shower tray
The property was very clean and fresh, The bed was comfortable, the bathroom spacious, the chair was comfortable too as long as you didn’t move it. Having a fridge, microwave, kettle and crockery etc. was a bonus and enough for my needs.
Stayed in July 2024
Reviewed: June 20, 2024
Andrew
United KingdomBathroom down corridor next to another private room
Great location for O2 Fab views of the Thames, O2 and Canary Wharf
Stayed in June 2024
Reviewed: May 19, 2024
Nikos
BelgiumOne of the legs of the armchair was broken. I used it and almost had an accident.
The space, location and, more specially, the great view!
Stayed in May 2024
Reviewed: April 5, 2024
Markéta
Czech Republicthe window cannot be closed tightly, it pulls and creaks in the strong wind
Absolutely amazing view - from entire glass wall. Beautifully and stylishly furnished room. Elizabeth line is basically around the corner, as well as a grocery store, restaurants and cafes... No traffic noise, just seagulls and sky :-) I will definitely want to come back.
Stayed in April 2024
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