21 Western Gateway, Newham, London, E16 1AS, United Kingdom
#369 of 1,048 B&Bs and inns in London
Guests' ChoiceBased on 214 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.4
Facilities
7.5
Staff
8.0
Value for money
8.0
Free Wifi
8.9
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End of dialog contentReviewed: August 27, 2022
Andreea
United Kingdomair con was making noises every now and then.
the view, the clean room.
Stayed in August 2022
Reviewed: August 22, 2022
Dennis
United KingdomThe only thing I would say was the the fan was very loud, not sure if it is broken?
Perfect location, and the view was stunning! The bed was super comfy aswell
Stayed in August 2022
Reviewed: August 21, 2022
Haden
United KingdomRoom was so warm and stuffy even with windows open, definitely needed air con or even like a floor fan.
Great room, beautiful views, great location to Excel
Stayed in August 2022
Reviewed: July 28, 2022
Hong
SwitzerlandLake view, area, air-conditioner, internet
Stayed in July 2022
Reviewed: July 25, 2022
Sinead
United KingdomDoor handle in bathroom kept falling off
Location. Cleanliness, view
Stayed in June 2022
Reviewed: July 22, 2022
Vicky
United KingdomDifficult to find the apartment as we didn’t receive the text letting us know how to get keys etc
Location was excellent, beautiful view of the Thames
Stayed in June 2022
Reviewed: July 6, 2022
Ak
United KingdomThe bed squeaked A LOT and got annoying FAST and the slats under the bed kept coming off and i had to lift the bed and fix it at least 4 times and it happened while we were sleeping so you can imagine the shock of sudden falling like that. For the price said id thought theyd have a better bed. Disappointed
The Location and Vibe of the room were GREAT and perfect.
Stayed in July 2022
Reviewed: June 23, 2022
Carlos
United KingdomThe checking as they dont provide the keys in the administration of the building. There is no ventilation system, a potential issues in summer
The location and the view.
Stayed in June 2022
Reviewed: April 13, 2025
Gavin
United KingdomView was lovely nice large TV and kettle at hand as well as iron But Bed/mattress seen better days, some blinds missing and didn’t work properly. Shower head was loose and made it difficult to use.
Stayed in April 2025
Reviewed: April 6, 2025
Daniel
SwitzerlandHad to repair the bed before using it. The bathroom was outside, which I had to reach over a public floor.
The view was very good.
Stayed in April 2025
Reviewed: March 17, 2025
Tina
United KingdomNothing apart from it could’ve done with more of a kitchen
The location was great, clean and comfortable
Stayed in March 2025
Reviewed: January 22, 2025
James
South AfricaGetting an invoice from the property for my stay was a mission. Waiting for the invoice for 2 months and counting.
Stayed in November 2024
Reviewed: December 23, 2024
Nicky
United KingdomThe text with instructions on how to access the property didn't arrive before I needed to check in, so that caused a few anxious moments. However, the owner of the Apartment picked up my call quickly and the problem was sorted. I forgot that when something is advertised with a private bathroom that it means it is separate, so the lovely clean bathroom is across the hallway and since it is in a shared apartment, you have keys to both bedroom and bathroom. It's fine - just remember your pyjamas.
A nice clean room and bathroom in an apartment block. Fantastic view across the docklands. Easy access once I had the keys. 5 minutes walk from the excel centre, 10 minutes from Customs House station.
Stayed in December 2024
Reviewed: December 20, 2024
John
United KingdomN/A
Great view, clean and tidy
Stayed in December 2024
Reviewed: December 18, 2024
Paul
United KingdomConditions, windows wouldn’t close an extraction fan in room very noisy all day and night noisy as the local plans took off because the windows wouldn’t close. No water supplied in room and no fire safety notes in room
Location
Stayed in December 2024
Reviewed: December 10, 2024
Chinomnso
United KingdomI stayed in Apartment 73. When I stepped into the apartment, everywhere was smelling of cigarette and it was choking. The room ad said it was a non-smoking facility, but whoever was in the next room had made the whole apartment to be smelling of cigarettes. While the room ad said I'd get a private bathroom, it didn't say the bathroom was not in the room, and I didn't like that. The doors lock when you step out. This meant that every time I needed to use the bathroom, I had to go with the keys, I just wish I knew the situation before arriving. The sheets and everything looked nice but the throw pillows were smelling like they hadn't been washed in months. I could not use them, and I had to put them on the floor for the period I was there. When I laid on the mattress, I could tell that the bed frame was either broken or incorrectly placed, so in the two nights I spent there, lying on the bed felt like I was lying on a slope. I left there with body pains. I do not think I got value for my money.
I'm only happy with the fact that the apartment is very close to the location of the conference I attended, and the room was in order and well decorated.
Stayed in November 2024
Reviewed: November 23, 2024
Jonathan
United KingdomDoor was broken, utility was dirty and smelled, fridge way held up by wood, TV didn't work. And instructions to enter where unclear.
Stayed in October 2024
Reviewed: October 11, 2024
Nadja
United Kingdom- The hallway sticks of cold smoke. Someone clearly smokes in the property as a fresh smoke smell comes into the room and also the bathroom. It must be the tenant in the 'private' room. - There is a single lock on the bedroom door which is of very poor quality. The second one doesn't work. - I don't recommend staying here as a single woman! It doesn't feel safe at all. - Also, I had no contact with anyone in person that makes it feel very dodgy.
- The room itself was very nice, big and clean. - I think it's a good alternative to stay for students.
Stayed in October 2024
Reviewed: October 10, 2024
Nicodempl
PolandActually this was a bad stay honestly. Wifi is not working. Supposed to be for non-smokers but it's not. Bad smell everywhere + someone from next room smoked like hell. And as you have joined corridor and a bathroom (private, key locked) across I had to deal with smoke. Not nice. everything smelled like an old pub. Window shades are broken, bed is uneven. AC broken. Well pillows were fine, same for view. But never again. Really shame as this has such a big potential.
Location for excel shows and view
Stayed in October 2024
Reviewed: September 10, 2024
Sara
SpainNothing
The room was spacious with everything you might need. The views are amazing and it is quiet and cozy.
Stayed in September 2024
Reviewed: September 2, 2024
Mirthe
GermanyThere were things broken: shower head holder, other parts in the shower, desk lamp, 1 window could not open. Key pick up was a 10 minute walk, and communication about that was missing at first. The location of the apartment did not show clearly in google maps. Air conditioning was missing on the hot days.
Location was perfect if you need to be in the congress centre. The view was amazing.
Stayed in August 2024
Reviewed: August 29, 2024
Dalia
United KingdomDifficult to found that place or maybe not enough information where the reception, and process how to get the keys.
View, location
Stayed in August 2024
Reviewed: August 19, 2024
Maria
IrelandThere were insects in the bathroom and the curtains were broken. The price was outrageous for what it was
I adored the view
Stayed in August 2024
Reviewed: July 8, 2024
Martina
United KingdomI did not like the fact the blinds did not close, the thermostat was broken & only 1 window would open which then made me very hot during the night. The bathroom shower hose was split which the water spilled out of the sides which made the floor wet. I was told there was another female staying there but I hear male voices in the room next door. I don't mind it's just that I asked and was told it was only 2 of us there.
I like the comfort of the bed, location and the fact it was a small intimate room. The arrangement to get the keys was accessible and well instructed with all the details sent to me personally via WhatsApp.
Stayed in July 2024
Reviewed: July 6, 2024
Gail
United KingdomBeautiful location and views from room good value for money room decor was lovely will definitely stay here again
Stayed in July 2024
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