Nothing

Everything....the room was lovely and so comfortable...staff very friendly and helpful.

Stayed in January 2024

Absolutely stunning old mill been renovated was beautiful and inn keeping with the old style

Stayed in November 2023

Good location near centre of town Great facilities on site

Stayed in December 2023

I was satisfied with all the facilities

Room was nicely decorated, lovely bathroom and a really comfy bed. Parking was not good inadequate space on the car park for the hotel. However, after a bit of searching I was able to find somewhere to park a short distance away. Breakfast was very good and in a lovely setting.

Stayed in December 2023

Nothing, my go to location when I'm in the area

Friendly staff and great sleep

Stayed in November 2023

The Parking was not good. On site parking is 3hrs FREE (Hence everyman and his dog uses it to go shopping )and £10 for 24 hours. Trouble is if you are a guest of the hotel there is no designated Hotel parking only. Advised to park on a side street, which we eventually found, but arriving on Sat (Market Town) afternoon, lets just say it was challenging.

There was a wedding on while we stayed. So we knew to expect some late night noise, its not the hotels fault, boisterous noisy guests. And the screaming in the corridors to each other was not appreciated, but that's the guests, not the hotels fault. Room was quiet, a bolster supplied to block the light under the door,gr8 idea. The standard of the finish in the room and bathroom was top notch. Great shower, very clean. Bathroom doors need a bottom protector to stop water damage from walk in shower. All the staff we spoke with were very very friendly and polite .Breakfast was one of the best i have ever had, tasty with local produce. 11 out of 10.Comfy bed....but it would benefit from being a larger bed. I 'think' its a king size and that a 'queen 'size is larger...if that's correct we would have prefeed a queen size. just cos I'm a bloke.....a big bloke, wide ;-).We would still come again, absolutely loved it and would ask if there is a room that would have that longed for larger bed. Very close to town centre and on site bar, restaurant, food hall, everyman theatre. Will prob go back with friends for a weekend.

Stayed in December 2023

Nothing

Lovely and clean And great location

Stayed in December 2023

The food and range of drinks exceptional ad wad service

Stayed in December 2023

There is no closet but a rack with hangers that barely move so it’s difficult to hang your clothes. There was a function in the Bistro and the music and chatter was very loud, resonating through much of the hotel.

The room was spacious and the hotel had a modern, trendy feel. It is located in a lovely little town with nice shops nearby.

Stayed in December 2023

The first night got a drink in the bistro and only me in but that was fine,the second night reception told me it was open.three staff sat there and told me it wasn’t so went to room instead as didn’t want to go for drink next door,

Didn’t need breakfast.location fine family live just ten minutes away

Stayed in December 2023

Personally would have liked a coffee machine in the room. Would be good if breakfast was included in the stay.

Good hotel for the price paid. Rooms are pretty standard, nothing special but comfortable and clean so can't complain - great base for exploring the other facilities on site and the town. Quick check in/out procedure and friendly, helpful staff.

Stayed in November 2023

Nothing

Stunning decoration and location , amazing converted mill, great bars and restaurants adjacent

Stayed in December 2023

friendly staff, comfortable bed, good heating (very cold outside, lovely and warm room and bathroom), biscuits with the in room tea/coffee/hot choc.

Stayed in November 2023

No heating in the room the radiator didn't work, pillow's were really thin not enough hanging space for winter clothes and the grout in the shower needs attention Would be good if the breakfast restaurant stayed open later than 9.30am even until 10am would be good although we were only a minute from the food hall it would have been nice just to nip downstairs

The location was great, toiletries were a nice touch, good variety of tea and coffee. Shower was really good large head and powerful. All staff including the cleaning team were polite and friendly.

Stayed in November 2023

No heating in room, we were moved to a different room, which was noisey.

Nice rooms and location, would stay again

Stayed in November 2023

Decor was weird - the wallpaper is literally the worst I have ever seen and its everywhere! However this is obviously personal taste! The sidelights were very dim indeed so the lighting option was full ceiling lights or nearly dark - could do with an in-between stage. Could hear other guests walking around/talking but this didn't go on late or disrupt me too much. It is an old building after all.

Large comfy room. Big, clean, beautiful shower room. Shower was powerful and hot. Good selection of drinks. Able to open window for some fresh air but the temperature was pretty good for me (not too hot). Check in was smooth, welcoming and helpful. Pretty quiet (especially given the location) but I stayed in the week for work so I'm not sure how quiet it would be on a weekend. Found the parking very straightforward even though they obviously have issues with it.

Stayed in November 2023

Extra charge for orange juice and it wasn’t cheap. Never been charged extra before and thought if going for full breakfast should have been included. Also asked for hot milk for coffee but advised not possible. Wouldn’t have too difficult to warm in microwave

Full English was excellent

Stayed in October 2023

Beautifully presented rooms. Have stayed before and will stay again.

Stayed in November 2023

Love the old feeling of the building with the modern look

Stayed in November 2023

Nothing

Spacious rooms, beautiful building, great restaurants on site

Stayed in November 2023

Excellent facilities

Stayed in November 2023

I think I was expecting more for breakfast. We paid £10 each for a fry up and I know we could have got better in the area. It was not clear if the £10 also gave you the opportunity for the cereal, yoghurt and fruit out which would have made it worth it. If it is included in the cost it should be made more obvious.

The room was very stylish and a very good size. It was perfect for our needs. Set in the centre of clitheroe made it easy to get to everything. They also allow early check in and check out which really helped for what we needed it for.

Stayed in August 2023

Minor issues but bathroom had a towel radiator and extractor fan but neither worked, so wet towels in the morning and very steamy bathroom after a shower.

Great old cotton mill with an interesting history and brilliant conversion. Lots of facitlities, the food hall with it's cafe's was amazing and the bar with 42 hand pumps was awesome. The hotel bisto was an experience with the lavish decor, breakfast was good. We ate at the Emporium (just up the road and same owners) and likewise the building conversion was well done and the decor really interesting, the food was good too. Everything here is on a very large scale in contrast to Clitheroe which is a small town, but a great place to stay.

Stayed in November 2023

Absolutely beautiful hotel, the room was comfortable & exceptionally clean. Staff very helpful. Fabulous location.

Stayed in November 2023

The shower screen in the bathroom was a little small. If you were not careful the water would spay all over the floor.

Excellent service in the restaurant.

Stayed in October 2023