Ask for toast and didn’t comes and give it to other first. Which we be here first and waited too long and ask for strawberry yogurt didn’t comes too waited there for 20mins

Comfortable bed and nice quiet room

Stayed in May 2023

staff at breakfast just disappeared. we’re not available on hand if you wanted something . croissants ran out , so did the marmalade . the drive way needs repairing lots of pot holes .

bed was comfortable, lounge areas good . quality of the breakfast

Stayed in May 2023

Dinner was served by untrained staff, one of whom spilt a very full glass of red wine over the table. We were still charged for the whole bottle and on our departure staff tried to charge more than the price quoted for dinner. An overall disappointing stay.

On confirming the booking we received some lovely warm emails with directions from James, the owner of this beautiful grand house. Springkell has so much potential but sadly failed to reach it. The property is special and grounds are pleasant, the bed was comfortable and the room warm but the venue was more focussed on its wedding business than guest comfort or experience. We pre-booked for dinner which was set up in the cold foyer of the hotel due to the dining room being set for a wedding the following day. A much warmer, cozy lounge room with a fireplace could have been used for a few guests that were dining.

Stayed in March 2023

some of the furnishing is a bit dated and a pubic hair at the back of the toilet seat. Also, charging £2 per kWh to charge an electric vehicle is scandalous and not mentioned when I enquired whether they had a charger.

Full of character, lots of history

Stayed in March 2023

Because it was winter and a quiet period we didn’t get a chance to use the common rooms, lounge and bar which is why I booked this hotel. As it was a country house so I thought. I understand there were very few guests but lounge not open all during out stay and were told the bar would be closed at 8:30 as we had to drive 35 mins ot find somewhere to eat the only place to relax on our return was our room. We had a good stay, but I’m sure it’s a wonderful place to stay when hotel is fully open.

Staff were very friendly and helpful, room was comfortable with a fab bathroom. Lovely quiet location, and a beautiful building. Breakfast was amazing

Stayed in January 2023

Cold room when i got there,Very limited menu,Bar prices steep,Not enough staff,No luxeries in the room,Bottles of water,Biscuits,Cheap tea & coffee etc,Road leading to hotel needs some money spending on it.

Staff were great,Breakfast was good

Stayed in December 2022

The Wardrobe in the room wasn't closing properly, the decor pictures in the room weren't appropriate, the basin sink took to long to dispose of the dirty sink water, the games room was basic with broken pool cues.. The drive in was a nightmare ref: large number of huge pot holes.. The food was okay not the best not the worst..

Room was very spacious with a sleek / modern style also clean with excellent views of the garden, the bed was very comfortable & changed regularly

Stayed in December 2022

the mattress is awful. the bed is absolutely uncomfortable. impossible to sleep for a couple.

the building is awesome and lovely garden as well. lots of history inside. old books are on the shelves.

Stayed in October 2022

Decadent, one feels so sorry. And it's not just about poor maintenance, it's about sloppiness... for example, in our room there was an extra bed ready, I don't understand for what purpose since it hadn't been asked, obviously for convenience we used it as a support for our things, will they change the sheets when a customer shows up and is going to use the extra bed? The food at dinner and breakfast was terrible, it didn't need to be exceptional but it didn't need to be that bad either. Anyways, what a pity.

Beautiful place and house.

Stayed in October 2022

The dirty headboard. 80% of the food especially the cheeseboard with rotten grapes on. Stale dry and cracked ice cold cheese. The chips with so much salt on it was all you could taste. The daytime staff particularly the disorganised and patronising "management". The stacked seats. The dingy walkway to the guest wing. The 25 minute wait at breakfast to get served. The attitude of the waitress at breakfast. The spiders webs and spiders in the bathroom. The fact dogs are allowed in the dining room.

The grounds, the haggis bonbons. The sunshine and some of the guests. The evening staff.

Stayed in September 2022

The room was so noisy. We were located in the hall behind the reception desk and there was so much noise from staff and guests. As the sound carries and echoes there was no chance of sleep until at least 1am when the house finally fell quiet. Also breakfast took an oddly long time. I ordered scrambled eggs and smoked salmon and had to wait over 15mins. We'd just stood up to leave when it was delivered. Food seemed to be served a lot quicker for other guests.

The house and grounds looked beautiful.

Stayed in September 2022

surprised Dogs are allowed in main restaurant

excellent property large rooms and gardens

Stayed in August 2022

The food very expensive ribeye steak that we couldn't Chew or finish eating The bathroom been across the hall and shared !!

The old building was beautiful and the peacefulness of area

Stayed in July 2022

Nothing

The staff were friendly and accommodating. The rooms were clean and very comfortable. The garden and grounds were beautiful and well kept.

Stayed in May 2023

not sure I can think of anything that I didn’t like or would change

wowzers !! loved it ! wonderful building - wish I’d explored it more . massive comfortable bed , room was so nice , shower was great super powerful . as clean as can be .. just perfect . Jill was a super host , really friendly … every hotel needs a jill x

Stayed in November 2022

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Stayed in February 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in January 2025