Staithe Road, Sutton, NR12 9QS, United Kingdom
#1 of 1 hotels in Sutton
Guests' ChoiceBased on 798 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
8.1
Staff
9.3
Value for money
8.6
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2025
Sylvia
United KingdomNo chair in our room, long way yo bend from sitting on the bed when you are in your 80s.
A really friendly helpful staff.
Stayed in March 2025
Reviewed: March 27, 2025
Dene
United KingdomWater could have been hotter. Otherwise it would have been 10/10.
Bed was amazing. Huge and very comfortable! Room was big and well furnished and lovely and warm. Breakfast was well cooked and not too much.
Stayed in March 2025
Reviewed: March 27, 2025
Hainsworth
United KingdomNothing to dislike, very cosy bar area and spacious dining areas.
Lovely room with a nice view of the river, staff are very friendly and the breakfast was very nice.
Stayed in March 2025
Reviewed: March 17, 2025
Ann
United KingdomQuite chilly downstairs but especially in the breakfast room in the mornings.
Great place to stay. Food is excellent, staff lovely and friendly. Very clean. Much better than a big hotel.
Stayed in March 2025
Reviewed: March 13, 2025
Katarzyna
United KingdomAuthentic place with great food.
Stayed in March 2025
Reviewed: March 11, 2025
Natttie
United KingdomFood was excellent, decor downstairs is fantastic. Rooms all very clean and beds comfortable. The staff were all helpful and kind right from the moment we checked in.
Stayed in March 2025
Reviewed: March 9, 2025
Elaine
United Kingdoma few bits need fixing or changing in the room , mainly in the bathroom, plastic cracked along the front of shower base and the shower head holder has been repaired with black tape , both easy and cheap to replace . no hot shower on last day sadly ,
breakfast included in the price , friendly staff and helpful . very clean room very dog friendly
Stayed in March 2025
Reviewed: March 3, 2025
Mike
United KingdomHot water only warm.
Good food and reasonable prices. Room price was excellent.
Stayed in February 2025
Reviewed: February 9, 2025
Stuart
United KingdomNothing
Although parts of the property ( mainly corridors to rooms ) were tired , my room was spotless and very warm. Great view over the river too. Staff were helpful and friendly ( sorry we kept you back Jess 😂)Bar wouldn’t be complete without John !
Stayed in February 2025
Reviewed: January 30, 2025
Wendy
United KingdomIt was very cold and heating not really efficient. Portable heaters were readily available though
Very helpful staff
Stayed in January 2025
Reviewed: January 29, 2025
Clive
United KingdomThe wet weather
Very good indeed
Stayed in January 2025
Reviewed: January 18, 2025
David
United KingdomDidn’t like dogs in the main restaurant. Everything else superb
Breakfast was excellent,
Stayed in January 2025
Reviewed: January 14, 2025
Stephen
United KingdomThe only disappointment was that the shower was only Luke warm no matter the time of day, definitely not a deal breaker though
A very warm welcome, the room was very clean, a good size and the bed was very comfortable. Tea making facilities were well stocked and a lovely touch was the dog box containing a towel, bowl, poo bags and a toy. We were able to take our dog everywhere with us (bar & eating area), and the staff were so lovely with him. Restaurant food was excellent, very tasty and fair prices. The included breakfast was comprehensive with a really nicely cooked hot breakfast. Location wise we found it ideal, no more than about 40minutes from Wells, Norwich, Yarmouth etc with many beaches, attractions etc much closer. Overall I wouldn't hesitate to recommend and I will stay again.
Stayed in January 2025
Reviewed: January 9, 2025
Jane
Australiafinishes in bathroom could have been a little better (I'm being picky)
Grat location near Broads. Nicely modernised room. Good Bar and food. Great breakfast
Stayed in December 2024
Reviewed: January 8, 2025
Kirstyn
United KingdomDifficult location for dog walking straight from the hotel, had to get into the car to avoid road walking
Dog friendly and great food in the hotel
Stayed in October 2024
Reviewed: January 2, 2025
Jacqueline
United KingdomIt was such a shame the restaurant and bar were closed on the evening we stayed. Luckily I found out in advance - but not via booking.com - so we could find an alternative. I think it would have made a difference to our choice of hotel if we’d been informed at the time of booking.
Excellent breakfast, nice room, staff friendly and helpful. Comfortable beds and very clean and tidy.
Stayed in January 2025
Reviewed: January 2, 2025
Justin
United KingdomVery noisy untill the bar closed with a constant slamming of a door as people were constantly in and out of the pool room for cigarettes, unfortunately will not be staying here again because of this, which is a shame.
Loved the setting, the staff were very friendly, food was lovely
Stayed in December 2024
Reviewed: December 31, 2024
Julie
United KingdomEverything, very quaint place to stay, perfect for a couple of nights away visiting friends.
Stayed in December 2024
Reviewed: November 20, 2024
Sean
South AfricaWiFi
Stayed in October 2024
Reviewed: November 17, 2024
James
United KingdomWe reported, on the first full day, that our Towel radiator in bathroom was only hot at the bottom and not drying towels. Still not sorted by the time we left.
The breakfast and evening meals were very good, staff very good.
Stayed in November 2024
Reviewed: November 14, 2024
Dawn
United KingdomStairs, not hotels fault, old building. Stairs very steep, not suitable for infirm
Comfy bed, treats for dog, dog friendly, lovely breakfast, clean, nice staff
Stayed in November 2024
Reviewed: November 11, 2024
Malcolm
United KingdomGood size bathroom but some minor works needed.
Terrific Full English Breakfast and very friendly and helpful staff. Room well appointed and good size.
Stayed in October 2024
Reviewed: November 1, 2024
Lesley
United KingdomLovely decor. Bed was enormous and very comfortable. Mid way through a refurb so a few bits weren't quite finished but didn't really affect our stay. Very friendly place, nothing to much trouble. We would definitely stay again.
Stayed in November 2024
Reviewed: October 16, 2024
Alison
United KingdomVery steep stair case to bedrooms no lift,no evening meals on Sunday and Monday.
Clean and comfortable room,staff friendly and helpfull,full English breakfast freshly cooked to order.
Stayed in October 2024
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