communal areas were bit cold

room was good, breakfast was ok and the location was excellent, river view from bedroom

Stayed in February 2025

Friendly staff and very clean throughout.

Stayed in February 2025

lumpy pillows and i could hear the man next door snoring through the walls which is not the hotels fault , good value for money though.

beautiful view over looking the river , very friendly staff , cheap and cheerful rooms , nice food in the restaurant .

Stayed in February 2025

Buffet breakfast at the weekend, bed wasn't very comfortable and sheets were too small. Still being renovated so we were fortunate to be in a new room

Lovely location, staff were friendly and helpful, easy parking. Freshly cooked breakfast on 2 days. Evening meals were alright.

Stayed in February 2025

Rooms could have been better soundproofed.

Clean easy to find, an interesting location. We understand the leisure centre will reopen in the Autumn.

Stayed in February 2025

Lovely location

Friendly staff Dog friendly hotel Nice location Food was nice

Stayed in January 2025

Rooms quite dated, prices in bar area were far too expensive

Value for money, location, staff really friendly

Stayed in December 2024

Staff very helpful 👍

Stayed in January 2025

A nicer carpet in the bedroom( present one is needing changing) I guess it is on the list of things to do.

Breakfast was well cooked . Nice selection of hot items . Cold buffet was nice but would have liked more choice of bread(alternative to toasting bread)

Stayed in January 2025

Our room smelt a bit. Mixture of bleach and damp smell so we had to keep the window open which wasn’t great as it was snowing and cold

Beautiful surroundings and amazing food

Stayed in November 2024

Walk from our room to the bar or restaurant

Was clean friendly staff

Stayed in November 2024

Location was excellent and scenic and beautiful and peaceful

Stayed in December 2024

The location of the hotel, the helpful staff and the bath were all good.

Stayed in December 2024

the breakfast was just warm and not much choice and the bed was uncomfortable

the staff are very kind and helpful went above and beyond to help. they did offer to change our room.

Stayed in December 2024

The duvet on the bed was rather small for the bed and the radiators did not heat the room to a comfortable temperature

Room was very comfortable and the staff were friendly,polite and very efficient.

Stayed in November 2024

There isnt anything I didnt like ... it has a charm which is lacking in other hotels ... it is an unique feeling - and, of course, being in the Northumberland country side helps towards that feeling.

I know the hotel - it is in a prime spot for walkers/hikers and others - myself included - to walk the roman wall which is literally just up the road. The hotel is a well established stay for people who want easy access to the roman wall etc. I believe the new owners are going to renovate the hotel in January - I do hope that is sympathetic to the feel of the hotel that is has at the moment. Yes, the hotel is a little tired but not to the point that there isnt much to enjoy about it - in fact that is what I like about it the most and I am sure that is what other visitors come back for. I do hope the new refurbishment restores the charm the hotel already has which has kept loyal customers coming back to the hotel over the many years it has been established as you cannot recreate that feeling.

Stayed in November 2024

I've noticed on reviews a lot of people have mentioned it looks dated, but we liked it, views are lovely, food was amazing. It has got a slight dated look, but that didn't put me off, it was a lovely place to stay.

The staff were so kind to us, from reception to the restaurant, we were treated very kindly.

Stayed in November 2024

The bathroom could be cleaner and updating.

Beautiful location, good sized rooms, dog friendly

Stayed in November 2024

A bit cold in the morning, think maybe some (expensive?) infrastructure needs to be installed?

Staff were all brilliant, friendly helpful sensible, couldn’t have wished for better!

Stayed in November 2024

Just needs better decorating finish. We were expecting a gym & swimming pool facilities. They had closed for refurbishment. Poor sound proofing. We had a very noisy person in the next bedroom & heard everyone that walked down the corridor & passed our room.

Dog friendly with friendly helpful staff. Lovely breakfast buffet. Lovely lunch & evening meal. Had a relaxed atmosphere. Classy colour & decor scheme downstairs

Stayed in November 2024

The bedroom were a bit shabby, and tired. Needed redecorating.

Loved the location, the warm homely feel. Great food 😋

Stayed in November 2024

Nothing nit to like

Love the location, hotel staff excellent., rooms have everything you could want.

Stayed in November 2024

Their signature burger was dry and charred. The waiter attempted to tell us that was how it should be cooked which was nonsense. It was poor. I complained to the receptionist on checkout and a refund was given. The rest of our evening meal was good.

A pleasant room, excellent breakfast.

Stayed in August 2024

Original room didn't suit us but they found us another immediately

Lovely location Staff very friendly Room good size Parking not a problem Food very nice

Stayed in November 2024

Excellent location on Hadrians wall. Extremly friendly staff and excellent meal.

Stayed in November 2024