The Bay Filey 1 Moor Road, Filey, YO14 9GA, United Kingdom
#6 of 11 hotels in Filey
Guests' ChoiceBased on 2065 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
8.0
Staff
8.7
Value for money
8.5
Free Wifi
9.5
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End of dialog contentReviewed: May 2, 2025
Keith
United KingdomNo Towels - This needs to be mentioned when booking.
Fine
Stayed in April 2025
Reviewed: May 1, 2025
Elaine
United KingdomIt didn’t include towels.
Beds were comfortable, it was a good size for a family of 4 and it was clean and well equipped.
Stayed in February 2025
Reviewed: April 30, 2025
Toni
United KingdomNothing at all
Peaceful and extremely clean.
Stayed in April 2025
Reviewed: April 29, 2025
Tracy
United KingdomLack of Wi-Fi in the apartment I feel in 2025 Wi-Fi should be as standard. The mattress on the double bed was quite hard and I had to put a topper on it. I asked for extra pillows as their was only enough for one on each single bed. Reception staff said they would check but didn't think it would be possible. Also the TV in the bedroom didn't work. Some remains of dog mess on pavements.
We liked the clean comfortable well provisioned accommodation.We liked the friendly staff and facilities. We enjoyed a nice meal at the John Jones and felt it had a relaxed atmosphere.
Stayed in April 2025
Reviewed: April 28, 2025
Yt
United KingdomThe mattress in our accommodation needed to be renewed other than not being able to sleep well this place was just beautiful and well looked after
Beautiful quiet site, beautiful accommodation central location
Stayed in April 2025
Reviewed: April 26, 2025
Louise
United KingdomNO TOWELS provided in accomodation and not clear anywhere on booking information that they would not be available; then a £12 surcharge to hire them. Also, given that a lot of the country is still on Easter holidays and many children staying onsite, no additional childrens activities were available to book this week. Lack of available eateries... not many places deliver to the Bay and only one restaurant.. what has happened to the Four cats it looked shut all the time.
Children loved the pool Close location to the beach Good size accomodation
Stayed in April 2025
Reviewed: April 25, 2025
Jean
United KingdomThe only niggle was being upstairs really
We love the village and the surroundings The apartment was immaculately clean with everything we needed and the bed was so comfortable My only negative was with having a dog we would have preferred a ground floor apt as she wouldn't go up and down the stairs
Stayed in April 2025
Reviewed: April 25, 2025
Jayne
United KingdomNothing really.
Location great, apartment perfect for two.
Stayed in April 2025
Reviewed: April 20, 2025
Vikki
United KingdomThe sofa and chair were not that comfortable
Lovely and clean.
Stayed in April 2025
Reviewed: April 18, 2025
Amy
United KingdomWe werent placed together as a group. The comfort cottage that was dog friendly was smelly in places and the furniture was a bit dated in that property. The bin in the lodge kept opening and wouldnt shut properly. The mattresses were old and not very comfy. The lodge had been made up for 1 child n one adult when two adults were staying in it
The upgrade to the lodge, the shop was reasonably priced and the staff were friendly
Stayed in April 2025
Reviewed: April 12, 2025
Laura
United KingdomWe usually book with Filey bay direct and didn't realise they don't provide towels with this booking so had to go out buying towels on the first night which wasn't really what we wanted to do when we could have brought our own. The apartment was perfect really no complaints and the kids loved the holiday as well as the dog.
Stayed in April 2025
Reviewed: April 10, 2025
Brian
United KingdomCould fault anything
The village itself and the accommodation was brilliant great location
Stayed in April 2025
Reviewed: April 8, 2025
Kevin
United KingdomReally enjoyed the twilight swimming prices of the pub is the biggest dislike
Stayed in April 2025
Reviewed: April 5, 2025
Sylvana
United KingdomLovely cottage but toaster blew electrics and shower screen not on, toaster replaced and sorted quickly but only there 3 days and screen not replaced . I informed lovely member of staff on checkout and was promised 20% of next booking
Stayed in April 2025
Reviewed: April 4, 2025
Lynn
United KingdomNot explicit enough that towels are not included in all accommodation types
Clean and tidy, dog friendly
Stayed in April 2025
Reviewed: April 3, 2025
Roger
United KingdomTh apartment does ned a little TLC , marks on the wall next to the dining table and some windows misted over due to blown double glazing and no mirror in bathroom ?
Very friendly and helpful staff , great location . onsite bar had a good range of food and drink and great staff
Stayed in March 2025
Reviewed: March 29, 2025
Susan
United KingdomWell as mentioned above there was no parking near the accommodation we had quite a walk with the luggage and my husband is 85 years of age so that meant I had to do all the luggage etc. and I am 73. Although the apartment was spacious it was very bare lots of screws in the wall but no pictures etc., just plain beige walls, There was no cupboard space for items I had brought such as Biscuits, Coffee, Tea and Cereals, Sugar the only spare cupboard was under the sink so had to place everything on counter top which looked messy. The heating system was not easy to understand as there were no instructions how to operate it and it came on at strange times through the first night we were frozen had to put the contents of the wardrobe on top of us to keep warm. I realise that nowadays its not encouraged to use bleach but the toilet was all discoloured which was awful. As my husband is 5 Ft 3ins he needed a set of steps to use the cupboards we are not all giants.
Well it was convenient to get into Filey, Scarborough and Bridlington. As we are 85 years and 73 the facilities were not of interest the Activities, Ground Floor Apartment was spacious but right opposite the Chemist so never any parking nearby.
Stayed in March 2025
Reviewed: March 29, 2025
Carol
United KingdomNothing could have been better lovely apartment
Stayed in March 2025
Reviewed: March 25, 2025
Michael
United Kingdom£45 for dog for 3 nights this fee is not clear at the time of booking.
Nice house, lovely holiday village, swimming pool and pub
Stayed in March 2025
Reviewed: March 17, 2025
Kelly
United KingdomWe found the pub very expensive, £9.60.for a large glass of wine was ludicrous.
The apartment was cosy and clean, with everything we could have needed for our stay. Not too far from the facilties.
Stayed in February 2025
Reviewed: March 16, 2025
Caroline
United KingdomStrong smell of industrial cleaning chemicals Netflix function doesn't work on the remote in the bedroom Turned out I was assigned the wrong apartment for the whole stay!
Good location, clean and tidy
Stayed in March 2025
Reviewed: March 16, 2025
Margaret
United KingdomBathroom and kitchen blinds dirty need replacing carpets were very badly stained both outer doors need repairing main bathroom shower screen repair needs finishing and quite a challenge getting in the bath for a shower easy to slip,the whole cottage need updating.Booking.com need to get the pictures correct they weren’t true to the cottage😟
Good layout excellent bedding fare general cleaning well equipped kitchen
Stayed in March 2025
Reviewed: March 15, 2025
Spence
United KingdomTv was slightly dated but not that big of a deal . And i didn’t realise at the time but afterwards i realised i paid for towels as an extra even though they were part of my booking!
It had very good facilities and was very good value for money
Stayed in February 2025
Reviewed: March 14, 2025
Diane
United KingdomNoise from above apartment
Location
Stayed in March 2025
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