Everything

Nothing - wifi worked, only good thing…

Stayed in November 2022

cleanliness (absolute dump)

nothing. the place is a dump. Suprised it hasn’t been closed down

Stayed in December 2022

Nothing it was all great

When I arrived at this picturesque marvel of an old pub from times long forgotten, my senses where overwhelmed by exotic spices and took me back to my times travelling around the Indian subcontinent. The concierge service was to one of the highest of standards when he allowed us to check in 30mins early without extra cost, he also arranged the borrowing of a phone charger. The waterfall in the long since abandoned public bar was also and lovely added extra to have. When shown to my room I walked down the rich mahogany walkway, which I would say wouldn't be outdated to the modern contemporary decor that bazil faulty would be proud of. The bed was extremely comfortable and made me feel like a marshmallow given hug. I would fully recommend staying here if you are absolutely inebriated to the point of not return.

Stayed in November 2022

Ok for us 2 London Loop walkers, but I wouldn't take my wife there! Staff friendly but reception odd as still looks like a bar with a few settees. Not a problem for us though.

Absolute bargain. Basic but adequate for a no frills stay. 15 mins walk to Kingston & the Thames. Comfortable bed, plenty warm enough. Bathroom & shower good.

Stayed in November 2022

Didn't matter in the context of our stay but for anyone needing more than a bed for 7hrs, would have been disappointing. Example - shelf in one room was actually falling off the wall, so unuseable ... Parking was a considerable pain but manageable if an early depart. With local restrictions it would have been a problem had we been leaving after (IIRC) 0800.

Basically all that was required, clean, warm, comfy beds, for 6 or 7 hours sleep. Allowed a late checkin which we needed. Early checkout was likewise not an issue.

Stayed in August 2022

I have never stayed in a worse property. the carpet was carpet tiles on wood but not glued so we’re loose. the microscopic bathroom absolutely stank! I think the drains had backed up. no welcome (no reception!). one puny pillow per bed that gave absolutely no support so had a really bad night as a result- we didn’t take shower as we felt we would come out less clean than when we went in. -10 out of 10

absolutely nothing

Stayed in November 2022

Arriving army the property, we encountered no parking, minimal street parking in what appeared to be a run down area, I’m not a snob but feeling safe, myself for my vehicle is paramount! On entering the hotel our 2 teenage children asked to leave, saying it can’t possibly meet 1 star! We reluctantly checked in as we had plans had already paid two days before as a requirement! The guy who checked us in was ‘polite’, showed us too our room which was ‘shocking’. we had a ‘family interlinked room’ twin and double beds, had a kitchenette also, the door on the twin room locked by Yale but opened part way on pushing and felt insecure and left us in a position of not wanting to leave our things in our room nor car as neither felt safe!!! we checked out the twin room as comments were already been made that this place wouldn’t be clean. And the kids could see a thick black cob web in the corner near one bed. on the same bed we’re bugs of some sort, that was it, neither teen would sleep in that room I cleared the bugs but it made no difference they move in the double with us…4 in a bad, no sleep, in a disgusting room was not ideal considering we had a booking for a 21st birthday @ 10am in Greenwich!!! we got up to leave, having had an hours sleep, checked the twin room and more bugs were back on the bed and was glad our teens hadn’t slept in there! the only saving grace was the shower that had hot water, clean towels to scrub the uncleanliness off before we left and that hadn’t come quick enough! we paid £100, for this one disgusting night…feel absolutely robbed to have paid that amount of money for not even the basics, of cleanliness, and security, it wouldn’t meet a 1 star, and I agree with other negative reviews bookings shouldn’t even be allowed to be made!!! They are not exaggerating, they are been honest and the positive reviews well ‘only knows’ where you’ve stayed before to rate as ‘good’!!!!!!!!!!

It pains me to write this review, as I am always so reasonable, accommodating, understanding etc, but I would not want anyone/any family travelling with children to book this hotel! I have stayed in many budget accommodation, youth hostels whilst travelling over the years but this really was the worst, from parking up outside to been traumatised by what we found inside! There was nothing to like about our stay here!

Stayed in November 2022

everything

absolute hole. worth £15 at best

Stayed in November 2022

Ad above

The shower tray had mould all round the edges and the wall panels had not be cleaned so I had no shower that night and the headboard and dust on and the tv did not work.

Stayed in November 2022

The smell! Cleanliness! Screaming drunks at 02:00 03:00 in the morning! The disgusting TINY toilet and shower room! Dirty floor! Shall I go on?

Absolutely nothing!

Stayed in September 2022

very dirty, smelling dusty, poor communication as front stuff I found was unable to speak English , looks like it’s an old dilapidated building or deserted building. bar not working and looked like it’s been like that for the longest time.

nothing

Stayed in October 2022

No proper lighting, or ventilation, dusty head board. Narrow room.

Stayed in September 2022

This was my second stay. Booked it and forgot how bad it is. Photos attached was from my first stay. This place needs an environmental inspection.

Nothing to put here

Stayed in August 2022

unclean, staff non-existent, room smells bad (like dirty drains), nothing right about the place actually.

the location

Stayed in September 2022

no staff smelt awful dirty rooms

Stayed in October 2022

The whole place inside and out is disgusting. my room was supposed to be £60 but I was informed I would have to pay another £25 on top for a twin room that I had “booked for one person”. As soon as you arrive at the property, which is in the middle of “the hood” it is an old run down pub that is actually a pub. The outside was littered with booze bottles and takeaway containers. The “reception” is what used to be the bar and just stinks to the high heavens of food and is completely filthy. The rooms are even worse. Filthy carpets, walls, pillows, blankets, mattress’s. You will need something on your feet even in the rooms. The bathroom still had faeces in it. The bathroom smelt of urine and mould. The shower and shower curtain have not been cleaned in a long time! There was hair, old soap and mould all in the shower. I was even reluctant to was my hands in the sink everything was that dirty. And to add insult to injury even though o slept in ALL my clothes I have still come back with bed bug bites! Management don’t care. There are no standards in the place just money grabbing people and a shoddy service!

Absolutely nothing.

Stayed in October 2022

The hotel

Nothing

Stayed in September 2022

spacious room close to shops done what it said on the tin basically.

Stayed in September 2022

Kettle need changing, black bits falling from the burned heating element. No tea spoon for the prepared, tea bags, milk and sugar

The room was clean, although few hairs around but in general clean

Stayed in September 2022

it was clean

Stayed in August 2022

Cleanliness- musty smells from the bathroom. In adequate ventilation.

Spacious Room. Relatively quiet environment

Stayed in September 2022

Everything bad

I didnt like anything

Stayed in September 2022

I cancelled once I saw the place and they refused any refund

Stayed in September 2022

nothing

comfortable and good value for money

Stayed in September 2022

Awful and disgusting avoid at all cost… Having checked in i had a look around the two rooms i had booked and found the following, please see pictures attached I spoke to the male who had checked us in and told him that i require to get back to work however i expect the room to be clean or to allocate us with another room. The male reassured us that the room will be cleaned upon our arrival at around midnight. To our displeasure the room was not cleaned and left in the same state that it was when we checked in. There was rubbish around our beds, carpets was sticky, cigarette smell in our room, blood stained shower curtains and shower unit and also a flush that did not work and the electricity kept tripping out. Due to no one being at reception at the time we arrived at midnight we could not make a complaint and due to the time of year it was booking another hotel was too expensive. It came to a point were we had enough and end up sleeping in our cars. I expect a full refund and will be taking this matter further with trading standards as the hotel has failed in its cleanliness but also health and safety issues.

Dreadful avoid at all cost!

Stayed in August 2022