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Reviews of The Cross Keys, Aldeburgh

Crabbe Street Aldeburgh, Aldeburgh, IP15 5BN, United Kingdom

#7 of 129 hotels in Aldeburgh

Guests' Choice

Review Score

Based on 429 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    8.8

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 226 - 250

  • Reviewed: October 26, 2022

    10
    Exceptional
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location. Lovely staff

    Stayed in October 2022

  • Reviewed: October 24, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing Found everything very nice ...

    Staff very friendly and accommodating Breakfast was fantastic ..

    Stayed in October 2022

  • Reviewed: October 23, 2022

    9.0
    Can't wait to go back !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The pub does not have its own car park but we had no problem parking nearby. May be more of an issue in the height of summer.

    Lovely old pub right next to the sea. Nice bar with very friendly staff. We ate out in the evening so cannot comment on dinner but breakfast was superb. Room was spacious and comfy having recently been refurbished. Great value for money for accommodation of this quality in such a great location.

    Stayed in October 2022

  • Reviewed: October 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Fantastic location, right in the middle of town, lovely room, comfortable bed, everything spotlessly clean, staff very helpful and wonderful breakfast. What more could you want!

    Stayed in October 2022

  • Reviewed: October 13, 2022

    8.0
    Great. Would come again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The windows were a bit flaky and sticky so hard to open. Also the hairdryer was not designed by a woman- far too short a flex and with a button that had to be held down while using. Maybe newer pillows would also have helped as they were a little flat.

    Central location with friendly staff and a very comfortable mattress. Also a lovely shower. Breakfast was also all one could wish for.

    Stayed in October 2022

  • Reviewed: October 12, 2022

    10
    Charming hotel and staff
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Shame they weren't serving dinner when we were there but that was through no fault of the hotel.

    Breakfast was lovely, room and ensuite were great and the location couldn't have been better with a view of the sea from the room

    Stayed in September 2022

  • Reviewed: October 3, 2022

    9.0
    A delightful mini break. Warm welcome
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super friendly staff very efficient lovely log fire

    Stayed in October 2022

  • Reviewed: September 29, 2022

    9.0
    An all-round lovely place to stay.
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night

    The staff were very friendly and helpful. Breakfast was delicious. Very comfortable room.

    Stayed in September 2022

  • Reviewed: September 28, 2022

    9.0
    Extremely pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    An alarm going off near the residents entrance at 5 am and ringing until someone came in at 8am

    Great location near to the seafront and near to the high street. Our room was larger than expected with a great bathroom

    Stayed in September 2022

  • Reviewed: September 18, 2022

    10
    Perfect place to stay for a mid week break.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was a bit difficult

    Excellent

    Stayed in September 2022

  • Reviewed: September 16, 2022

    9.0
    Very good would use the cross keys again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very pleased nothing to dislike.

    Breakfast was very good.Plenty of choice and service with a smile.

    Stayed in September 2022

  • Reviewed: September 16, 2022

    9.0
    Brilliant place to stay in Aldeburgh.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything. It’s a great place to stay. Wonderful friendly and helpful start.

    I think breakfast is great if you have cooked breakfast but I don’t. Nice granola pot and croissant but not a lot of choice. Location is great.

    Stayed in September 2022

  • Reviewed: September 15, 2022

    10
    excellent service and staff, comfy bed and wonderfully clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    Everything

    Stayed in September 2022

  • Reviewed: September 12, 2022

    10
    Comfortable, cosy & characterful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing! There wasn’t a specific car park but free street parking was available nearby and we had no issues finding this as emails signposted us to this in advance. The price was a little steep however I know this is normal for the location and The Cross Keys offered competitive rates in the area.

    The team went the extra mile before and throughout our stay. Great communication beforehand including a courtesy call and emails. As we were arriving late, Sian advised where would be open for food at that time. The room was cosy with characterful features. The bed was very comfortable. Breakfast was delicious too. The location was right in the heart of Aldeburgh.

    Stayed in September 2022

  • Reviewed: September 11, 2022

    9.0
    very friendly pub stay with lovely features in clean room made an enjoyable stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    location and cleanliness of room

    Stayed in September 2022

  • Reviewed: September 5, 2022

    10
    lovely stay , excellent room very clean and comfortable. staff were fantastic and very welcoming. lovely 3 night stay. f
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    a property that is full of character, beautiful bedrooms. very clean. situated next to the beach and close to the centre of Aldeburgh

    Stayed in September 2022

  • Reviewed: September 5, 2022

    8.0
    Lovely pub, good location.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room quite warm, but you can open windows and a fan is provided. Evening meal was a disappointment (overcooked, tated burnt)so we ate elsewhere, not worth the money, I did make a member of staff aware of this. No car park, not a huge problem as you can park locally, just be aware.

    Lovely rooms, great location, nice pub, friendly staff.

    Stayed in September 2022

  • Reviewed: September 4, 2022

    9.0
    brilliant, will be back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    great room and location , lovely staff , from beginning to end , lovely pub great views, really enjoyed our stay

    Stayed in September 2022

  • Reviewed: September 2, 2022

    10
    Peaceful and relaxing.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    There was nothing to not like.

    Great place to stay. The location is spot on just a wander into town, beach and restaurants. We could see the sea from our bedroom window. The room was most agreeable comfortable bed, new well kitted out bathroom. Big tv. Lots of drinks options and more out on the landing by the bedrooms. Breakfast was second to none, fab selection. Best of all friendly and very helpful staff. We were made to feel very welcome. Even showed us to our room which was lovely. Makes a pleasant change from being pointed in the general right direction.

    Stayed in September 2022

  • Reviewed: August 25, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing we didn't like.

    Breakfast was excellent!

    Stayed in August 2022

  • Reviewed: August 21, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike

    Excellent welcome from all the staff and wonderful accommodation, very comfortable bed and room overlooking the sea. Breakfast was amazing and plenty of choice. Would totally recommend this and look forward to returning in the near future

    Stayed in August 2022

  • Reviewed: August 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    good room great breakfast

    Stayed in August 2022

  • Reviewed: August 20, 2022

    8.0
    lovely beamed old pub,great drinks,food and very good accommodation next to the beach .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no private parking but one of the staff did advise us where to park and we got a space on the road in front of the hotel.

    Cosy,comfortable pub with lovely fireplaces and awesome selection of beers and wine .The food was delicious, the smoked haddock and poached egg breakfast was amazing. Our room was large , comfortable with a lovely bathroom and a sea view. All of the staff were friendly and helpful, thank you all x

    Stayed in August 2022

  • Reviewed: August 9, 2022

    10
    It was extremely clean, comfortable bed, lovely decor. Excellent location too. Food was delicious and staff were friendl
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints at all.

    It was extremely clean, comfortable bed, lovely decor. Excellent location too. Food was delicious and staff were friendly. Highly recommend it.

    Stayed in August 2022

  • Reviewed: August 7, 2022

    8.0
    Great place to stay in Aldeburgh
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Parking is a bit difficult, but fairly easy to find a free space after 6pm

    Comfortable accommodation, friendly staff, good food and great locaton.

    Stayed in August 2022

Showing 226 - 250

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