Fistral Beach, Newquay, TR7 1PS, United Kingdom
#17 of 41 hotels in Newquay
Guests' ChoiceBased on 2534 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.7
Staff
9.0
Value for money
8.4
Free Wifi
8.6
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End of dialog contentReviewed: November 3, 2022
Dorde
United Kingdomterrible internet connection, need to improve breakfast ordering (or offer buffet instead) as you end up waiting >20mins for your order
The staff was very helpful, offering treats for kids, great breakfast (although quite busy and confusing ordering process), nice pool and spa area, definitely good choice for families with kids
Stayed in October 2022
Reviewed: November 3, 2022
Gary
United KingdomOdd manner of bar server, firstly nowhere to be seen, then asking me to move to a table for 2 when restaurant otherwise empty.
No parking charge. Holiday vibe. Appeared recently refurbished and up to date. Comfy bed. Quiet room at rear of building.
Stayed in November 2022
Reviewed: November 1, 2022
Paul
United Kingdomleisure facilities v busy ( but it was half term & poor weather outside)
location & staff v good
Stayed in October 2022
Reviewed: October 31, 2022
Marsden
United KingdomNew pillows needed had a standed room with a large bed ok for 3 nts would need a bigger room for a longer stay!!!
Fabulous location modern decor lovely breakfast nice clean room and little extras
Stayed in October 2022
Reviewed: October 26, 2022
Ed
United KingdomPaying for use of toiletries
location and friendly staff
Stayed in October 2022
Reviewed: October 26, 2022
Shaun
United KingdomI had to send food back on two occasions and I was only there for 3 nights. First time was they completely burnt my daughters chicken nuggets, they where black. Why would you even send that out. Second was my English breakfast, both the bacon and sausage came out raw!
Loved the location and the hotel facilities. The rooms are very warm,clean and comfortable.
Stayed in October 2022
Reviewed: October 25, 2022
Kelly
United KingdomWe booked a sea view room that should have had a bath and shower but we didn’t have a shower so room was miss sold. Also the spa area is small and the jacuzzi wasn’t working
Very clean. Friendly staff. Great breakfast
Stayed in October 2022
Reviewed: October 25, 2022
Linda
United KingdomCar parking can often be challenging
We have been using this hotel for a number of years with our family the location is perfect and the view is stunning we will be back.
Stayed in October 2022
Reviewed: October 24, 2022
James
United Kingdomthe breakfast was small for the extra cost
excellent for families
Stayed in October 2022
Reviewed: October 23, 2022
Isobel
United KingdomBath was unsafe as it had no grab rails/handles on the bath which caused me to slip. Bathroom floor also very slippy when wet. The £50.00 security deposit has still not been returned to us despite the receptionist asuring us on departure yesterday that it would be returned immediately!!
Facilities were good and location was fantastic overlooking fistral beach.
Stayed in October 2022
Reviewed: October 22, 2022
Caroline
United KingdomService in the restaurant at breakfast can be a little slow if the restaurant is busy but the new a la carte breakfast is a great improvement on the previous somewhat chaotic buffet. The eggs Benedict and full English were great but my family were disappointed with the quality and quantity of the pancakes. Please also increase the avocado in the smashed avocado - it was more like avocado spread.
The location, the hotel is walking distance to Fistral beach and the sea view rooms have amazing views. I have been staying at this hotel for at least 15 years and was very impressed on my visit this year with the renovations since my last visit in 2020. The food in the restaurant has also greatly improved, both for dinner and breakfast. The hotel was a lovely venue for my daughter’s 18th birthday. No doubt we will return again.
Stayed in September 2022
Reviewed: October 22, 2022
Caleb
United KingdomNothing, everything was very nice
The hotel was very nice,staff are very nice, helpful and polite,food was very good, View from the sea view room is very nice,can see over fistral beach and can watch the surfers.
Stayed in October 2022
Reviewed: October 14, 2022
Jane
New ZealandRight across from the sea, amazing views for breakfast.
Stayed in October 2022
Reviewed: October 10, 2022
Jan
United KingdomFood was not that great. Had to send back couple of dishes. Front of the house staff dealt with it great. However chef was not all that impressed.
For family weekend getaway it was just fantastic.
Stayed in October 2022
Reviewed: October 8, 2022
Stuart
United KingdomLeaks in the conservatory when the rain was extreme which I was told are being rectified in the Jan 23 closure. Likewise a little noisy from the room above which I was also told is being rectified in closedown.
Great location, views from the room and public areas were amazing. Food good.
Stayed in October 2022
Reviewed: October 4, 2022
Joanne
United KingdomEvening meal was not good enough, needed to send a main course back. 😬
The property was excellent! Comfy bed, great view, great spa.
Stayed in October 2022
Reviewed: October 3, 2022
Graham
United KingdomMore choices at the bar
Enjoyed the breakfast and hotel location great vacation
Stayed in October 2022
Reviewed: October 1, 2022
Rebecca
United KingdomThe only improvement I would make is to provide a few more things on the buffet breakfast bar for those who aren’t into big hot breakfasts, but apart from that a PERFECT like getaway with my boyfriend, and would definitely return to this hotel.
I loved the view/location we could not be much closer to the sea. The staff in the hotel were really friendly the whole way through our stay, and the food was lovely.
Stayed in September 2022
Reviewed: September 27, 2022
Rodney
United KingdomIt would be nice if they could have a small area in the the main restaurant where dogs could be permitted.
Lovely sea views from the lounge and restaurant. Clean and comfortable bedroom with a very comfortable large bed and helpful staff.
Stayed in September 2022
Reviewed: September 27, 2022
Katie
United KingdomNot all dogs were on leads which made my child nervous. The rooms were quite small for the price.
Right in front of the beach, good facilities. Restaurant was lovely and the soft play and games area was perfect for the kids after dinner!
Stayed in August 2022
Reviewed: September 26, 2022
Siobhan
United KingdomPool wasn't as nice as I hoped. Pictures of pool in nextdoor Hotel are misleading.
Great breakfast. Great location.
Stayed in September 2022
Reviewed: September 25, 2022
Thomas
United KingdomSeems to cater for large group coach trips - young and old
Excellent views and a lovely sitting space where you can watch the surfing
Stayed in September 2022
Reviewed: September 22, 2022
Ryan
United KingdomAll was perfect except that the room toilet was not working properly. Need to try plunging the flush three times before it goes in.
Perfect Cornwall view and spot for surfing. This is our 3rd time staying in Esplanade. The hotel has a pool and a game room where our son loved to play and hangout.
Stayed in September 2022
Reviewed: September 21, 2022
Anna
United Kingdomrestaurant food - a bit variable in quality
stunning views very clean helpful polite staff
Stayed in September 2022
Reviewed: September 21, 2022
Joanna
United KingdomIt took an hour for breakfast to be served. Problem with parking, even on the road. We couldn’t extend the stay by 1h to use the swimming pool, all due to breakfast taking 1h
Amazing rooms, location & facilities.
Stayed in September 2022
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