The Feathers is an incredibly classy and luxurious hotel in the picturesque little town of Helmsley. I have stayed before, and enjoy going back. Rooms are decorated to perfection and have the comfort and luxury that follow its reputation. Food was delicious- and plenty of care given to special diets. The staff are courteous and kind, and go out of their way to help- I was assisted with my bags when i was leaving. They were flexible, and enabled me to invite a friend to join me for dinner one night, and even made room for her labrador as they have a dog-friendly room in the restaurant.

Stayed in April 2025

Nothing it was perfect

The hotel was great from start to finish. The staff were lovely and room, meals and just little things like being able to leave our luggage for a couple of hours while we looked round were spot on.

Stayed in April 2025

There were only 5 parking spaces on site but there was free on street car parking and a long term stay car park which was reasonably priced for 24 hours so it wasn't a problem.

We were given a room which overlooked the town square; the room was spacious with a huge bed, good tea and coffee making facilities and a more than adequate shower/bathroom.

Stayed in April 2025

Not a hotel problem but a Booking.com issue about parking. In the filter I selected parking, expecting designated parking. Some very limited on site parking is available which cannot be guaranteed. Otherwise it is street parking. To be fair to the hotel, this is stated on their page. I recommend Booking.com write a better script for the filter feature so the options are clearer. Fortunately the manager, Keith, came up with a solution.

Staff were the stand out for this hotel. My room was comfortable and well appointed. The restaurant food was good. The service was great.

Stayed in April 2025

Our room number 5 was very ‘compact’ with little opportunity to store clothing other than in our suitcase. Parking is a significant issue with only room for about 6 vehicles, there is however on road parking.

We have stayed this hotel a previous occasion, it is a comfortable property, with really helpful staff. Breakfast is good, we dint have dinner there.

Stayed in April 2025

It was my son and girlfriend with dog had a wonderful stay,said staff excellent will definately go back 5 star service

Stayed in April 2025

Great location in the centre of this beautiful town. Hotel has lots of charm. Friendly staff. Nice and clean. Good bar and restaurant.

Stayed in March 2025

I can honestly say there is nothing we didn’t like about our stay

Located in the centre of this beautiful market town, the Feathers Hotel is the perfect stay. Our room was cozy and comfortable. With everything you’d expect from a hotel room, they go that extra mile. Fresh milk to take to the room, interesting reading material in the room, even a calendar that is the correct date - sometimes it is the extra details that make a hotel stand out from the others.

Stayed in April 2025

Absolutely fantastic

Stayed in March 2025

The whole experience was lovely. The room was perfect, and the service in the restaurant was super.

Stayed in March 2025

Excellent breakfast, comfortable bar, good menu choice for evening meal. All the staff were polite and helpful.

Stayed in March 2025

Nothing

Lovely hotel, room was fab especially with the bath in room, great touch. Great staff very helpful. Great food, breakfast was lovely, will be back

Stayed in February 2025

n/a

Breakfast was excellent. We had dinner in the hotel one night which was also excellent although a bit pricey.

Stayed in March 2025

Nothing !!

Staff are extremely pleasant and friendly, cannot do enough to make your stay enjoyable. Food is excellent and great value . Restaurant bookings are advisable as very popular. Family friendly, pet friendly , suitable for everyone. Highly recommend Ed. Rooms are very comfortable and well equipped.

Stayed in March 2025

Nothing really

Very friendly and cosy pub / hotel. Traditional building and styling for a quaint Yorkshire Town. Staff very friendly and breakfast was nicely cooked English Breakfast.

Stayed in March 2025

Room was small but the gentleman checking us in was apologetic and would have provided a larger one if there was one available

Facilities in the room were excellent, water, biscuits, range of tea and coffee. Room, although small was comfortable, lovely bed. We had our dog with us and he was provided a bowl, treats, bags and a ball, which was a lovely touch. Staff were all really friendly and helpful.

Stayed in March 2025

Parking was limited to a first come first served basis to the rear of the building. We did manage to park there for the second night though. More convenient.

Good old building. Solid. A feeling of history about the place.

Stayed in March 2025

Parking was a issue but out of their control

All the staff were extremely friendly and did everything they could to please.

Stayed in March 2025

Will return, lovely place for exploring north Yorkshire. Nice hotel and friendly staff

Stayed in March 2025

Lack of parking

Location

Stayed in March 2025

Awesome location, food amazing and the staff go above and beyond.. oh and so dog friendly its unreal. Thank you Tea

Stayed in March 2025

Nothing.

Following a booking mix up with Booking.com, we were given a complimentary one night stay and evening meal at the Feathers. The staff, particularly Mary, were very friendly and accommodating. The hotel itself was really comfortable and was right in the centre of town. Food was delicious and the bar was very cosy. No complaints whatsoever!

Stayed in March 2025

very friendly stay..Great location and staff very helpful

Stayed in March 2025

Nothing

Lovely friendly atmosphere. Food was good served in a lovely restaurant

Stayed in February 2025