Phoenix Way, Windermere, LA23 1DB, United Kingdom
#13 of 63 B&Bs and inns in Windermere
Guests' ChoiceBased on 512 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.8
Facilities
9.6
Staff
9.9
Value for money
9.5
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2025
Jervis
United KingdomNothing
Oustansing
Stayed in April 2025
Reviewed: April 14, 2025
Cheryl
United KingdomStaff were welcoming from the moment we arrived. Excellent location to walk into Windemere. Our room was small, but comfortable and the bathroom was lovely. Breakfast each morning was great, plenty of choice and staff were open to any particular requests. Would definitely recommend this place to friends and family as an ideal base to explore Windermere.
Stayed in April 2025
Reviewed: April 10, 2025
Denise
United KingdomExceptional b&b, our room was bright and airy and overlooked the garden. There was an excellent choice at breakfast with the added bonus of homemade cake every day to take away. The location in a quiet lane with no through traffic, but only a few minutes stroll into the town. I would thoroughly recommend The Hideaway.
Stayed in April 2025
Reviewed: April 10, 2025
Andy
United KingdomBest Breakfast I've had cooked perfect and so much 😋 room very clean and tidy great location short walk to town/lakes
Stayed in April 2025
Reviewed: March 31, 2025
Sarah
United KingdomLovely, lovely place! From start to finish an exceptional experience. The staff are amazing the room was fantastic, the breakfast was excellent and the homemade cakes were delicious 😋. I cannot fault the whole stay at all!!! Would definitely recommend absolutely outstanding 🤩🤩
Stayed in March 2025
Reviewed: March 31, 2025
Stephen
United KingdomThe food was excellent, room very clean,
Stayed in March 2025
Reviewed: March 29, 2025
Joana
United KingdomGreat location. The staff was lovely and friendly. Very good breakfast. The room was also good and comfortable
Stayed in March 2025
Reviewed: March 28, 2025
John
United KingdomMarvellous
Excellent breakfast and super cakes as a bonus.
Stayed in March 2025
Reviewed: March 24, 2025
Angela
United KingdomNothing
Everything about it was great. Room clean, lovely and warm, food very tasty with lots of choice, staff really welcoming and it’s in a great location.
Stayed in March 2025
Reviewed: March 23, 2025
Graham
United KingdomFrom the moment we arrived we were very impressed, staff were very nice
Stayed in March 2025
Reviewed: March 17, 2025
Paul
United KingdomNothing.
Everything from start to finish was first class, fantastic staff, lovely room. Superb breakfast.
Stayed in March 2025
Reviewed: March 10, 2025
Maggie
United KingdomHard to think of anything
Really friendly and accommodating staff. Home from home without being intrusive. Excellent breakfast: choice, quality and quantity. Loved the extra touches like the homemade cake every day. Very comfortable bed. Quiet and peaceful. Great location (as long as you don't mind it being a bit hilly, after all it is the Lake District!) Less than 10 mins walk from railway station. Less than 5 minutes from bus stop but away from the noisy traffic
Stayed in March 2025
Reviewed: March 10, 2025
Barrett
United KingdomThe breakfast was delicious, a good range to choose from. The hotel was a pleasant 5 minutes walk from Windermere, which was ideal.
Stayed in March 2025
Reviewed: March 3, 2025
Carl
United KingdomNothing
Lovely property and rooms really big. Really clean and breakfast was amazing. Really loved the homemade cake. Staff really lovely and fantastic location. Happy to recommend
Stayed in March 2025
Reviewed: March 2, 2025
Brian
United KingdomAll good
Lovely location, very peaceful but so close to the facilities of town.
Stayed in March 2025
Reviewed: February 24, 2025
Lynn
United KingdomWhat can we say? The hideaway is a lovely place set in a quiet location. We stayed for 2 nights our room was fabulously clean and comfortable. Fantastic hospitality, kind. friendly staff. The breakfast was amazing, you also get delicious homemade free cake every day, which is kind and generous.. Richard and his team were wonderful and made our stay perfect. We will definitely be back to stay again. Lynn Ian ☺️
Stayed in February 2025
Reviewed: February 24, 2025
Bolyki
United KingdomProperty would benefit from an EV charger!
THe breakfast was the cherry on top. Super wide selection and very helpful staff!
Stayed in February 2025
Reviewed: February 24, 2025
David
United KingdomThis was an amazing place to stay. The staff couldn't do enough for us they were brilliant.
Stayed in February 2025
Reviewed: February 23, 2025
Marcelo
United KingdomIt is a family run business. Both owners and staff are very friendly with great attention to detail, making this one of the best BnB I have stayed.
Stayed in February 2025
Reviewed: February 18, 2025
Benjamin
United KingdomNothing
Breakfast was amazing, best breakfast we’ve had in a long time, all staff couldn’t do more for you, what a great experience, we will definitely be returning
Stayed in February 2025
Reviewed: January 3, 2025
Paul
United Kingdombreakfasts were superb with a well balanced menu , and the cakes every day of our stay were a lovely treat. The location of the hotel was great and parking was a real bonus .
Stayed in December 2024
Reviewed: December 15, 2024
Brian
United KingdomFantastic place to stay for a relaxing break. Superb breakfast, plenty of parking and very close to town centre.
Stayed in December 2024
Reviewed: December 9, 2024
Michael
United KingdomLisa and the team were really friendly and very helpful throughout our stay, we received delicious cakes upon our arrival, the property itself was full of charm and character inside and out, situated in a secluded area of Windermere with a short walk into the town. The breakfast was outstanding and the waitress was attentive throughout. We can’t wait to stay at The Hideaway again.
Stayed in December 2024
Reviewed: November 25, 2024
Steve
United KingdomIt was perfect
Homely feel
Stayed in November 2024
Rostov on Don, Russia
Dwight, Canada
Lucca, Italy
Almedíjar, Spain
Arcos de la Frontera, Spain
Casale Sabini, Italy
Tbilisi, Georgia
Spean Bridge, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content