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  5. Reviews of The Phoenix Hostel Paddington

Reviews of The Phoenix Hostel Paddington

6 Daventry Street, Westminster Borough, London, NW1 5NX, United Kingdom

#967 of 1,072 hotels in London

Guests' Choice

Review Score

Based on 1491 hostel reviews

6.1

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.3

  • Location

    8.1

  • Facilities

    6.4

  • Staff

    8.0

  • Value for money

    7.2

  • Free Wifi

    7.7

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Showing 76 - 100

  • Reviewed: February 6, 2024

    7.0
    Good
    • Solo traveler
    • Bunk Bed in 12-Bed FEMALE Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room were not clean. Work on it plz.

    People at the reception were very cooperative and polite. Angel and Tyrondt are best humans. Stay blessed 🙏👏

    Stayed in February 2024

  • Reviewed: February 6, 2024

    6.0
    A lot of people want to feel at home by cooking at where he lives and the out door programmes relax
    • Solo traveler
    • Bunk Bed in 12-Bed FEMALE Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    No kitchen ,and outside program must include breakfast

    Reception

    Stayed in February 2024

  • Reviewed: February 3, 2024

    7.0
    Cheap bed in city centre.
    • Leisure trip
    • Family with young children
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities

    Great value for money. Good location.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    7.0
    Cool place
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 12-Bed FEMALE Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lockers in the room are small There is not charging device next to the beds

    There is a fridge and a microwave The common area is comfortable The staff is nice Thanks Zu and Angel

    Stayed in January 2024

  • Reviewed: January 28, 2024

    6.0
    Okay stay
    • Business trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff asked me to make a good review for the hostel. Definitely not an award winning hostel may of been in the past. Rooms desperately need redecorating and cleaning thoroughly so much dirt inside the radiators and cleaner come into the dorm at 7pm making noise. Got woken up at 4am with fire works going off outside. For one night the place is okay.

    Staff was welcoming when I arrived

    Stayed in January 2024

  • Reviewed: January 23, 2024

    6.0
    No comment
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 4 nights

    No comment

    No comment

    Stayed in November 2023

  • Reviewed: January 19, 2024

    7.0
    Am happy for this please
    • Solo traveler
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in December 2023

  • Reviewed: December 25, 2023

    7.0
    Budget hostel, close to transport and walking distance to London sights
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    Hostel and rooms too overheated wasting resources. If you are on a limited budget this hostel is old but good value for money

    Friendly staff, great location, walking distance from all London has to offer, close to transport. Good breakfast for £3

    Stayed in December 2023

  • Reviewed: December 24, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It only has two showers and one of these was in poor condition.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smelt bad on the ground floor. You had leave the room and enter the bar area to access the toilets.

    Good location in central Londin and reasonable value for money despite a few problems. See below.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    6.0
    Avarage hostel, but old and not clean. Cozy and good location.
    • Leisure trip
    • Family with young children
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights

    My bed was the lowest one of 3. So almost on the ground, the metal that carry my matres was broken in the middel so i lay with my ass on the ground with the matras. Also the woman at the bar buys good reviews with free locker room that normaaly cost 3 pound. That's not the intention of reviews. The showers were not clean

    cozy bar and hallway, good and cheap breakfast. not in the center but good location!

    Stayed in December 2023

  • Reviewed: November 21, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bit old

    People

    Stayed in October 2023

  • Reviewed: November 9, 2023

    6.0
    It was good value for money.
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night

    The nighttime staff member wasn't very friendly.

    The location and the security is good.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Space in room

    Bar and Showers

    Stayed in October 2023

  • Reviewed: October 27, 2023

    6.0
    Decent, central hostel
    • Leisure trip
    • Travelers with friends
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were absolutely red hot with no fans or AC and some of the windows wouldn't stay open. Hardly slept.

    Fun atmosphere, staff were relaxed and friendly but not especially attentive. Location convenient enough.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Pleasant.
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I disliked

    It’s pleasant and have a nice energy.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    I enjoy my stay there,. And the people around
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    They're friendly.

    I love how clean the bedsheet and duvet are👌

    Stayed in September 2023

  • Reviewed: October 21, 2023

    5.0
    Cozy hostel with problems to allocate the right rooms.
    • Leisure trip
    • Family with young children
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Got the wrong room and breakfast was very simple.

    Nice atmosphere in the lobby and cheap rooms. OK location near Underground and close to Little Venice.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    Totally is good experience and awesome place to stay
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 19-Bed Mixed Dormitory Room
    • Stayed 3 nights

    The bathroom too small for me, because of my body size, but yeah, I thought the bathroom is standard/normal size, for me just for the toilet and bathroom. Totally it's fine.

    I like the common area, you can mingle around with people and make any conversation with reception. They have breakfast need to pay for it. The location quite strategic and easy to get here by walk. Most important, its safe area. Reception was friendly and helpful even I know, I was annoying that time.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 15-Bed Mixed Dormitory Room
    • Stayed 1 night

    GEORGE LOUD MUSIC THAT IS PLAYED CONSTANTLY

    Travis

    Stayed in September 2023

  • Reviewed: September 16, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Booked and paid extra for low capacity room (6 beds). Was put in a room with higher occupancy, which should have been less money.

    Great location, excellent transport links

    Stayed in September 2023

  • Reviewed: September 14, 2023

    5.0
    .
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    1 Too loud constant Latin music .played when Zu is on duty. Maybe just turn it down 2 George

    Tyrone who was very friendly, also Ben and the other Ozzy Man who is waiting for 💥💢

    Stayed in September 2023

  • Reviewed: September 12, 2023

    6.0
    Fine, seeing I couldnt go home
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower had no way to turn on the cold water 3rd day, same story. Needs a freshen up,

    The staff are ALL very nice except for one. He knows who he is

    Stayed in September 2023

  • Reviewed: September 12, 2023

    5.0
    It was fine until i had the misfortune to have to deal with and his lack of any decent manners
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The one staff member who was rude and hostile to me about the precious tea bag , openly rude and hostile demanding the 1 pound i have Never been charged, all he could say was " i dont know know one told me" Did he think im lying ? I told him i was the one who bought the cheesecake for them and he wasnt even able to understand the context He spoils the atmosphere there and my opinion has dropped .Why is he so rude ? If he hates his job he should find another one and leatn some manners and customer care. Not ask " what for " ..when I asked for a mug in the first place A nasty horrible man.

    I never had breakfast .The location was good

    Stayed in September 2023

  • Reviewed: September 12, 2023

    5.0
    DISAPPOINTING ..... because of GEORGE the rudest most nasty hostile man pretending to be nice i
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The ONLY RUDE AND OPENLY HOSTILE STAFF MEMBER NAMED GEORGE Who i had never met before but I saw him sitting eating the cheesecake i bought for the staff so I gathered then hes a staff member. When I came down at 01HO0 asked for a mug please... "WHAT FOR "..... he growled I said " for tea " He then proceeded to be even more rude and hostile and openly hateful with an attitude that frankly doesnt belong in a hostel , I have my own teabags and coffee and havent been charged yet, even though I would have no problem paying for all the tea and coffee ive had . and 1 pound for a tea bag is actually a big fat rip off as well Any way . GEORGE is disgusting , rude, hostile , combative, and spoilt the whole week that I had been there, I was actually very keen to come back and visit the guys there once I leave, but now I wont in case that man is there. This morning I came down and he was there with the boss . acting all friendly and fake seeing that I told the story. He couldnt look my way . I might book another place for the last 3 days as I dont want to see his nasty face again . Or maybe I wont, and let him cringe with embaresment and wait for an apology from him. Maybe he needs to go learn CUSTOMER CARE and MANNERS asap. Better still, find another job

    The staff were all very nice until I had the misfortune to meet GEORGE the hostile rude person who shouldnt be working in a place with the PUBLIC

    Stayed in September 2023

Showing 76 - 100

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