Check in is a bit hard and the people in the desk arent that helpful from the start. They dont just directly hand out bed sheets and towels, you have to come back down and ask for them. They don´t tell you which is your bed, and once you are in the room you have to go searching one by one until you find a free one. WIFI IS PRETTY BAD IN THE ROOMS.

Beds are okay.

Stayed in September 2022

I only stayed one night so hard to give an accurate opinion.

Bathroom and toilets were very clean which is always a very good sign. Staffs were very friendly and helpful. Lovely pub.

Stayed in September 2022

rooms were a bit smelly; no showers on the same floor (had to cross the whole hostel for taking a shower); basically everything is charged extra (locks, storing luggage…); dormitories are not separated- ended up with 16ppl in 2 rooms being 1 room

great location, the pub at the reception offers good value-for-money

Stayed in September 2022

snoring noise

Stayed in August 2022

A bit noisy at weekends

Location is great, right on the shopping areas of Edgware road, marble arch and Oxford circus, plus Hyde Park and its walks. Regents Park and zoo... The coffee is good!

Stayed in July 2022

The rooms were very small and the one window couldn’t be opened, so it was way to hot with 7 people in this tiny room without ventilation.

The staff was so nice and the price was good and you could get as many towels as you wanted. The breakfast was enough for the price but not that high quality.

Stayed in August 2022

A bit noisy at times when people came in or out of the hostel.

Standard continental breakfast, excellent location, walking distance to bond Street Oxford circus for shopping, Hyde Park on your doorstep, just off of Edgware road, with many, and varied takeaways / north African cuisines.

Stayed in August 2022

My first impression of the place was that it wasn’t very clean. The furniture looks worn down in the bar area and when I went to the dormitory area I became even more concerned as this was equally rundown. However, the place is clean enough for a short stay and it did not deter me from spending the night there.

The Phoenix Hostel is based in a fantastic location. Marylebone Station is only 0.2 miles away (which is a five minute walk to and from the hostel). It is also 0.3 miles away from the Edgware Road underground station; this gives you easy access to the Bakerloo Line. Aspects of the facilities were great. You had access to lockers that you could lock with your own padlock and the bed linen and cushion were both clean. There was enough space between the beds to feel far removed enough from others. A ceiling window was kept open throughout the night to allow a cool breeze to blow through the room as people slept.

Stayed in July 2022

Lock on dorm door was broken, put in a 10 bed female dorm when booked a 6 bed, on a 3 tier bunk bed that didn't feel stable, bedding had to be put on yourself, hot room

Easy check in, cheap price, good location, reasonably quiet, lots of showers

Stayed in August 2022

Room was messy, no window, many bunk bed,toilet was different place, shower was upstairs.

Staff was friendly, bar atmosphere was nice

Stayed in August 2022

it was all quite worn down, no extra activities such as dinners or pub crawl.. and the rooms (sleeping, bathroom, toilet) felt super cramped. the bed was not really comfy but fine for a night.

the staff was super friendly

Stayed in July 2022

- I live on the second floor, narrow stairs quite hard to get on with a luggage. - The shower I used only has hot water, it was painfully hot. Told the guy at reception and he said he would get it fixed, something to do with water pressure. - Constantly bumping head against bunk bed. - Not much room for luggage in room, need to squeeze through. - Very hot room under heatwave.

- It is very close to the station, flat roads from Edgware Road to the hostel so it is possible to roll your luggage to your stay. - Also it has a nice luggage store room for you to store your luggage after checking out. - Female dorm is quite quiet. - Locker to store valuables, bring your lock or buy from them.

Stayed in July 2022

Bit too much of a chaotic atmosphere, limited storage for people travelling around Europe with huge rucksacks. Paid too much for what I got.

Helpful and engaging staff

Stayed in July 2022

Very early checkout at 10am and on top of that no luggage storage after checkout

Good value, close to subway

Stayed in July 2022

No really internet or one like from the 80-90 previous century. There wasn't cold water in showers. Security boxes made a grand noice every time room's door were opened. BANG!!! Charging far away from bed, no bed lights. Very hot in rooms no air conditioner. Strange smell in the room. All together a bit too much even for this price.

Good location.

Stayed in July 2022

The door lock didn't work

Cheap and clean enough

Stayed in July 2022

Cleanliness. Staff.. facilities

Location

Stayed in June 2022

Very uncomfortable beds; very hard to get into if you're over 6'0"/ 180cm. Very noisy guests

Really friendly and helpful staff

Stayed in June 2022

bathrooms and Toilets are not clean.

Towels were free of charge. There is a bar at the reception. room is big enough.

Stayed in June 2022

I had to changed the room for 3 times in 6 nights of stay. Bringing down by stairs my luggage every time i needed to check out and check in for room change. Because the bag storage room is in the ground floor. The internet in the 3rd floor was'nt stable, needed to go downstairs for stable internet.

Safe to stay especially for solo traveller. Good for budget travel. Explore London during the day and just come back at night to sleep safely..belongings are safe in the bag storage room.

Stayed in May 2022

The lounge looks quite meesed with lots of boys sleeping on the sofa

Friendly staff

Stayed in June 2022

not well preserves building

I acrually went for one noght everything was ok nothing special

Stayed in May 2022

Water pressure is too low. WiFi is not very stable. No electric outlet nearby my bed and it's not enough (just 2 in 6ppl-room).

Staff are nice, they explained everything you'll need to know. Location is great, Paddington and Edgware Road stations are nearby. Room is quite good and bathroom is clean.

Stayed in May 2022

Not sure.

Good location because it's near Soho and the Chinatown.

Stayed in May 2022

on the 2nd floor, the shower did not work well, the floor and the room were cleaned every day, but still not clean, no sockets on each bed, very weak wifi, almost did not catch in the room on the 2nd floor, no lift, so I don't recommend with large luggage.

location

Stayed in April 2022