Room was poorly decorated, and bathroom terrible. Broken boxing around pipes, and peeling paint. Message received before hand suggested breakfast would be at 8am. Arrived to find no food service was offered on an evening or for breakfast! Extremely expensive for one nights stay in sub standard accommodation.

Great location in centre of Settle

Stayed in September 2024

Room was a bit tired, broken tiles in the bathroom, not the best impression. No teabags in the room when first arrived, so had to wait for a cup of tea, but not a big deal.

Great location. Clean sheets and towels.

Stayed in August 2024

Is a dump

Not much

Stayed in June 2024

The place is in need of refurbishment. I rang to check that breakfast was included, the phone was answered by a woman who told me to f*** o** No meals have been available for months. I'm glad to see that meals have been removed from the booking details. After an evening at the theatre we thought we may have a drink on our return at 10.40. We found the bar closed and the building locked up.

The building has great potential. Although the decor was well past it's best the bed was comfortable and clean and the towels were fluffy.

Stayed in July 2024

Paint peeling on the walls, particularly in the bathroom. Mould around the windows. Kitchen was out of order, so no food. Limited selection of drinks. Tables in the bar need a good clean (sticky)

Superb location, with very comfortable beds.

Stayed in July 2024

The hotel was not very clean, the door of the shower was off the runners, only 1 towel each. The main disappointment was that we were lead to believe that breakfast was included and in fact at 8am the place was in darkness and closed.we had to pack up and go out for something to eat.

The proprietor was apologetic for the poor service

Stayed in July 2024

It needs major refurbishment, a beautiful building with great potential, current owners have neglected it.

The manager was a great guy, friendly and very helpful.

Stayed in July 2024

Lack of knowledge that hotel was closing.

No food available! Comfortable bed Location good

Stayed in June 2024

The property felt a bit like a poorly maintained prison - peeling paint, general feeling of dilapidation. There was no kitchen and I was offered a refund for the lack of breakfast - however when I checked my credit card, I found that instead of a refund, I'd been charged again.

The room was fairly clean and the property was well situated in the middle of Settle.

Stayed in June 2024

The room and facilities were not good enough to warrant £115 per night. The bedside lamp was broken, dodgy electrics. The shower wasn't able to get enough pressure so was really noisy. Noisy in general both of and evening and then from 4.15am onwards. And an uncomfortable bed! Not great, we wouldn't return.

Good location for local hikes.

Stayed in May 2024

Unable to use the shower as the cord had snapped

Staff were very pleasant. Bed was clean and comfortable.

Stayed in May 2024

We weren’t allowed to check in til 4pm and had to check out by 10am so paid £105 for 18hrs . Very outdated no breakfast needs a complete refurbish

They let us get changed for a wedding

Stayed in March 2024

Run down but could be so much better the scope is amazing with tlc and a few quid . The others hartshead and golden lion have all had proper facelifts. Water like warm

The one member of staff was run off her feet but was very friendly and helpful

Stayed in April 2024

No hot water on the sink or bath. No milk for brews Shower temperamental

Location was great, Very cheap to stay

Stayed in April 2024

Heating not working and damp around windows.

Bed and towels where clean

Stayed in March 2024

There was paint flacking off the window and it was not very clean the bath towels where great nice and clean and large.

Didn't see a breakfast room when we left at 10am it was all in darkness. the café next door was very good.

Stayed in March 2024

The place looked as though it needed a good clean. In the room, though the bed was clean and comfy, Windows broken bath seals dirty, tv broken. Not good value for money at all

Location was very good, bed was really comfortable

Stayed in March 2024

Shower had no pressure, a dribble of water. Which after a long wet walk, (which I’m assuming a lot of the guests will be walkers) a good hot shower is essential. Paintwork peeling, general poor maintenance and care

Location was perfect in centre and convenient with parking We only needed a bed for one night.

Stayed in February 2024

Could do with a bit of TLC. Some redecoration and maintenance needed.

Nice central location in Settle.

Stayed in February 2024

Noisy bar below the room...very loud music till midnight. Paint peeling off the woodwork No food available Inc breakfast We were left with flea bites on our legs No one to check us out, we just let ourselves out of a back door Broken glass on the floor in the exit

Location Comfy beds

Stayed in February 2024

Double charged me, no breakfast even though stated it was available, room was in disrepair.

Stayed in December 2023

Advised on arrival no breakfast would be provided, dated rooms,

Good location and parking is available

Stayed in January 2024

Breakfast cancelled before I arrived and only offered a £6 refund. Over priced for the amenities on offer.

Easy to find- located on main high street. Friendly staff Appears to be a pub more for The Locals rather than tourists.

Stayed in December 2023

Kitchen was out of order and no food available. The room was in need of redecoration with paint and wallpaper peeling away. Dust balls on ledges.

Stayed in December 2023