We liked everything, including location, service, room and facilities

Stayed in March 2025

Great hotel

Stayed in February 2025

• In the evenings, the spa area gets overcrowded, and there aren’t enough loungers. Sometimes, there’s no place to put robes and towels. More loungers or at least chairs for belongings would be a great addition. • The slippers provided in the spa are very slippery, making it difficult to walk on wet floors.

• Friendly and helpful staff, quickly resolving any issues. • Early check-in and late check-out available. • A thoughtful welcome gift. • Delicious breakfast, especially the excellent pastries. • Outdoor jacuzzi, perfect for relaxation. • Quiet and cozy rooms with very comfortable beds and pillows.

Stayed in March 2025

Super helpful and nice staff, they let us check in early and check out late. Only good memories. Thank you!!!!

Stayed in February 2025

Everything was good

Quality & Location

Stayed in January 2025

Very very good hotel 🥰🥰🥰

Stayed in January 2025

Transportation to reach hotel & limitation of restaurant menu

Location , staff , facilities, snow activities, views

Stayed in December 2024

It was a bit cold in the room

Our stay was awesome! The place is clean, cozy and modern, there are tasty food and Georgian wine, nice atmosphere in the hotel so we enjoyed a lot. But mostly we liked the staff, everyone was so helpful and nice to talk with ♥️ thank you very much for making our weekend wonderful we definitely will be back and highly recommend to visit Ambassadori ♥️

Stayed in December 2024

The staff were perfect, very friendly, very helpful and pleasent to communicate! The hotel is very clean and well organised. Our standard double room exceeded our expectations. Great value for money. We'll be back definitely.

Stayed in December 2024

Nothing, it was perfect.

It was really warm and we felt like home. Also, they have a babysitter in the kids' room. The food was super delicious. Zero mistakes.

Stayed in August 2024

Great location, very calm atmosphere. Very good and clean hotel. Good restaurant with delicious food.

Stayed in August 2024

Exceed any expextations, worth to get there!

Stayed in July 2024

It’s not the fault of the hotel itself, but the road there can barely be called a road, the entire area is under construction and a road is being built now for the first under so the drive there is not smooth sailing and rocks could hit a low car. especially if its raining. Noise of construction was not a problem

- Breakfast was great Was missing some drink options and decafe coffer option, But overall breakfast was great. - hotel looks brand new, clean, modern, exceeded expectations provided amazing value for money.

Stayed in July 2024

Breakfast was so good, eating in front of these mountains was an amazing experience. Nature was breathtaking, mist made the sights even more unbelievable. This hotel is a must if you are lucky enough to visit that part of Georgia.

Stayed in July 2024

I loved it

This hotel is really nice and the receptionist Irakli is a nice gentleman. The day I arrived it rained which made my stay more beautiful and the weather was cool. The swimming pool is warn and clean,it was all for me,actually I felt the whole hotel was for me..it was so calm. The breakfast was not buffet because there is not much people that's why they have a menu but it was no big issue,in fact it was better coz everything was served hot and fresh.

Stayed in July 2024

Service, facilities and location

Stayed in July 2024

Exceeded my expectations, smiling staff and comfortable environment will meet you

Stayed in June 2024

Amazing staff, very quiet & comfortable, good experience to quit out of the world. One advice which not related to the hotel : i recommend to come from Borjomi side not Batumi side for better road.

Stayed in June 2024

The road to the hotel is terrible. Hopefully it will be fixed soon.

The absolutely amazing hotel with all the desired facilities available. The spa zone is spectacular with a pretty big pool and a sauna with a window with a nice view.

Stayed in March 2024

During our stay there was a malfunction and there was no wireless internet in the rooms only in the restaurant

A high-class hotel in an amazing location, an organized exit into a small, well-invested ski resort, courteous hotel staff, equipped with pampering facilities, a spa, a heated pool, a sauna, table games, and more... of course, a breathtaking view from every direction

Stayed in March 2024

perfect holiday. stable quality

Stayed in February 2024

High mountains, fresh air,

Incredible friendly staff, full comfort for ski lovers

Stayed in February 2024

Everything at the highest level. Love and care in every detail. Every employee is interested in your most concentrated rest. Manager Irakli personally takes care of your mood throughout your holiday. Equipment rental right in front of the ski lift, restaurant right in front of the ski lift. After skiing, you will find a swimming pool, hammam, and sauna with incredible views of the mountains and ski slope. Everything in the rooms is absolutely new, perfect cleanliness.

Stayed in December 2023

New facilities, friendly staff, lots of snow

Stayed in December 2023