D. Agmashenebeli Avenue 142,, Chugureti, 0102 Tbilisi, Georgia
#418 of 661 hotels in Tbilisi
Guests' ChoiceBased on 264 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.4
Facilities
8.5
Staff
9.3
Value for money
8.8
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 8, 2023
Moussa11
Saudi ArabiaOne of the staff was very rude The hotel AC nor working and it was very hot
The location only
Stayed in May 2023
Reviewed: April 25, 2023
Wan
MalaysiaNoisy, no elevators
Nithing really
Stayed in April 2023
Reviewed: April 21, 2023
Irani
United Arab EmiratesI unfortunately had to check out within two hours of arriving at the property. the A/C was not functioning, and the room was extremely hot. the staff tried to fix it and then disappeared. When calling reception to ask for updates they would always answer “the manager is on her way”. Legend has it she is still on her way. There were orange/brown stains on the bathroom towels, and the bedroom carpets were dusty. the window blind was broken and just hanging over our heads. The shower stall leaks water all over the bathroom floor, because the railing is so poorly mounted onto the actual shower. Upon checkout, the staff did not seem to care when we nicely explained to them why we were leaving. I am trying my best not to sound too condescending, and really want to state the facts.
n.a.
Stayed in April 2023
Reviewed: November 1, 2022
Deil
TurkeyDeadly cold at the apartment. there is no heating system, the air conditioning system does not work for heating. Think blanket. Blanket and blanket cover were separate. Honestly, this is not what you would expect from a hotel.
Large apartments. Large bathroom which is very nice. Everything looks stylish and comfortable. Clean enough. The breakfast was also delicious. the staff was very nice and friendly thanks to them for that ❣️
Stayed in October 2022
Reviewed: October 20, 2022
Ivan
IsraelThe room in super tiny. It’s okay for a night or two after walking around all the sights, but nothing more. There is even no desk nor table in the room. There were a lot of noisy guests shouting in Arabic or Turkish at night. Who likes that? Breakfast is really poor but come on, who comes to Georgia for hotel breakfasts?
The location is really good. A bunch of restaurants for any taste. Walking distance to all sights. New facilities and furniture. Nice and polite personnel.
Stayed in October 2022
Reviewed: October 14, 2022
Wertheim
United KingdomOverall I felt the photos on Booking gave a misleading idea of this property as bigger and more upmarket than it is. You enter up some stairs from the street, and there's only a tiny reception in the corridor so it all feels more like a hostel entrance. My room looked nothing like the rooms in the photos, although it was fine and clean. The breakfast area is very small and plain and it's also basically in the corridor, and the breakfast selection was quite basic (although I see they don't want to cook loads for only a few people). Nothing was awful, it was just very different to what I was expecting based on the Booking page.
The best thing was that the staff were very friendly and helpful, even when some of our group needed to arrive and leave in the middle of the night. They helped to book taxis, and provided an iron promptly when requested. The view from the front rooms is nice, of some beautiful buildings opposite.
Stayed in September 2022
Reviewed: October 11, 2022
Robert
GermanyRoom was super cold whenever entered. Air con on to a minimum of 18 degree in autumn. breakfast only at 9am - a bit late. Our receptions was a bit sleepy and confused. We only arrived at 11pm but nevertheless…
Good rooms. very clean. Top location close tot the train station.
Stayed in October 2022
Reviewed: September 10, 2022
Mustapha
United Kingdomstairs.!
Halal, helpful, clean, lively local. good halal breakfast.
Stayed in June 2022
Reviewed: August 30, 2022
Tdilshod
UzbekistanWe stayed for 7 days. They cleaned room only once and only when asked to, and they never changed bed linens. Poor soundproofing, you can hear your neighbors talking, especially if neighbors have jumping children you will literally feel their jumps. We were lucky, most of the time neighbor room was empty. Internet is very bad in the evenings, sometimes unusable.
Very good location, we liked the street. Bathroom with hot water was really good, we stayed in about 6 hotels in Georgia, in this hotel bathroom was the best. Lot of turkish restaurants nearby.
Stayed in August 2022
Reviewed: August 20, 2022
Anshid
GeorgiaI had booked stay for two nights for my friend and family and got to know that the air condition was not working properly and the bathroom water was clogged and we informed the reception and was told that they would fix it so the guest managed for first day , which on the later part of day they informed the guest that the problem was fixed and when they got back to room it was still the same and like before and it was around 9 pm so it was impossible to hunt a different stay . totally disappointed with the hotel staffs response to a complaint later that day booking.com themselves contacted me saying that hotel informed them that they cannot do anything about it.
Stayed in August 2022
Reviewed: August 7, 2022
Samer
Saudi ArabiaNo elevator No variety in breakfast
The location. Bathroom Staff friendly
Stayed in August 2022
Reviewed: August 1, 2022
Zahid
United Arab EmiratesBreakfast was very basic. AC not working properly. Receptionist try to fix but no luck. Hotel don't have any facility except sleeping . According to my point of view it should 2 start .
Location is good but feeling staying at home not Hotel . Receptionist was very helpful . Hotel is nearby Turkish and many restaurant .
Stayed in July 2022
Reviewed: July 18, 2022
Fawazkool
United Arab EmiratesThere was no room service we stayed for tonyt and no one cleaned the room after requesting also.
Location is at the center of new tbilisi with affordable price easy access to anywhere
Stayed in July 2022
Reviewed: July 4, 2022
Jason
United Statesterrible internet, bathroom smelled moldy
super comfy bed
Stayed in July 2022
Reviewed: October 12, 2022
Anonymous
Saudi ArabiaI like the place of reception, cleanliness, Wi-Fi, and the employee Leka is very respectable and beautiful, Elafio Leka♥️
Stayed in October 2022
Reviewed: July 30, 2022
Anonymous
United Arab Emiratessmall scale hotel not with full facilities like restaurant, room service etc
central location prime location
Stayed in July 2022
Reviewed: July 19, 2022
Anonymous
Kuwaitvery good
very good
Stayed in July 2022
Reviewed: December 31, 2022
Anonymous
United Arab EmiratesThere was no elevator or help provided to carry suitcases to the second floor. There is no way to control the room temperature. It was hot. The receptionist need training in hospitality basics.
Great location
Stayed in December 2022
Reviewed: April 2, 2025
Slp
Saudi ArabiaThere are no comments available for this review
Stayed in April 2025
Reviewed: January 23, 2025
Rafid
United Arab EmiratesThere are no comments available for this review
Stayed in December 2024
Reviewed: January 4, 2025
Mohannad
Saudi ArabiaThere are no comments available for this review
Stayed in January 2025
Reviewed: December 20, 2024
Michelle
United Arab EmiratesThere are no comments available for this review
Stayed in November 2024
Reviewed: August 15, 2024
Tal
IsraelThere are no comments available for this review
Stayed in August 2024
Reviewed: August 7, 2024
Arayik
ArmeniaThere are no comments available for this review
Stayed in August 2024
Reviewed: July 13, 2024
Mohammad
TurkeyThere are no comments available for this review
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content