Gorgasali Street 3, 0105 Tbilisi, Georgia
#95 of 647 hotels in Tbilisi
Guests' ChoiceBased on 150 hotel reviews
9.3Cleanliness
9.3
Comfort
9.3
Location
9.9
Facilities
9.0
Staff
9.7
Value for money
9.2
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 23, 2024
Eugenio
United Arab EmiratesWe just hope theres more selection on the breakfast menu.
Staffs are very welcoming and accomodating. Clean rooms. Location of the hotel is very good.
Stayed in September 2024
Reviewed: September 17, 2024
Aalaa
Saudi ArabiaNothing
Near by everything.. great location.. great stuff
Stayed in September 2024
Reviewed: September 16, 2024
Sanel
Kuwait"While the overall experience was fantastic, there wasn't anything major to dislike. However, a bit more variety in the menu options would have enhanced the dining experience even further.
The hospitality of the staff was exceptional, making it one of the best experiences we've had. They were all incredibly helpful and made us feel very comfortable throughout our stay. The food was delicious, offering a great variety of authentic Georgian dishes, complemented by an excellent wine selection.
Stayed in September 2024
Reviewed: September 15, 2024
Burak
TurkeyNot enough shampoo and shower gel
Location, staff, especially Nino was a very kind and helpful lady
Stayed in September 2024
Reviewed: September 12, 2024
Marjorie
United KingdomNone at all.
Best location. Restaurants, shops, tourist spots just around the area. The hotel is clean and very comfortable. All the staff, from the General Manager to the housekeeper, they are all very nice, very friendly and accommodating. They made our stay comfortable, it’s like our home away from home.
Stayed in September 2024
Reviewed: September 11, 2024
John
United KingdomGreat communication, and the staff were exceptional kind and helpful. The room was lovely and very comfortable. Impeccably clean everywhere. I would definitely stay again.
Stayed in September 2024
Reviewed: September 10, 2024
Joseph
United KingdomAmazing!Everyone was great and accommodating!
Stayed in September 2024
Reviewed: September 10, 2024
Joseph
United KingdomEverything was great! From the moment we arrived to the moment we left, everyone was so accommodating. We celebrated our wedding in Georgia, and the hotel made it special for us by letting us use their terrace with a great view of old town Tbilisi, for our pre wedding dinner. Definitely recommended! Shoutout to Sofia, Julia and Konstantine for making it all special for us!
Stayed in September 2024
Reviewed: September 9, 2024
Hazem
United Arab EmiratesClean Hotel , Great location, kind staff
Stayed in September 2024
Reviewed: September 8, 2024
Marc
NetherlandsNothing
Must really have the best location of the city. What a great view from the roof. Perfect clean rooms. Special thanks to everyone from the staff. All of them are so friendly and helpful. We plan to book again when we return to Tbilisi after our road trip
Stayed in September 2024
Reviewed: September 2, 2024
Adedoyin
United KingdomBreakfast
Staff team Cleanliness Location
Stayed in August 2024
Reviewed: September 2, 2024
Lucas
Hong KongGood location in old Tbilisi
Stayed in September 2024
Reviewed: August 31, 2024
Vitalina
GeorgiaThe only minor downside I would mention is the large pillows, but it's not a big deal.
A cozy room where you can get a good night's sleep. It's very quiet despite the central location. Timely cleaning, very friendly and helpful staff. Everything was great, and I would love to return again!
Stayed in August 2024
Reviewed: August 29, 2024
Amaguin
United Arab EmiratesNone
Both receptionist morning and night
Stayed in August 2024
Reviewed: August 27, 2024
Virginia
United Arab EmiratesNA
The location of the hotel is excellent. In the old city center of Tbilisi , not noisy in the night , with all the main attractions around
Stayed in August 2024
Reviewed: August 24, 2024
Antoinette
United Arab EmiratesLocation and staff is amazing
Stayed in August 2024
Reviewed: August 24, 2024
Ulrika
Swedenthe balcony could have had better furniture. The roof terrace is wonderful, but the pictures on Booking are unfortunately not correct. a big disappointment during our stay. The wine cellar in which there are pictures is not there either. some false marketing. overall, it feels like the hotel has potential but that they are not reaching all the way. hope that the terrace and the rest of the hotel get the shine it deserves. with fantastic staff, it will probably work! (remove out-of-date images until it's sorted).
Great location! The staff was very friendly and welcoming. ❤️ We got a room with balcony, we really liked the view from there. We liked the breakfast. The coffee was great!
Stayed in August 2024
Reviewed: August 11, 2024
Hanadi
United Arab EmiratesNon
Location, staff especially Sofia she is amazing, supportive, friendly
Stayed in August 2024
Reviewed: August 9, 2024
Mohammed
KuwaitNothing
The staff all of them so kind , they are helpful and smiling all the time I wish I remember all the name to mention them here But I just remember Nino ,
Stayed in August 2024
Reviewed: July 28, 2024
Tengizi
GeorgiaLocation is fantastic,staff is very friendly,especially Sofia. In the Restaurant every food is delicious.
Stayed in July 2024
Reviewed: July 28, 2024
Saade
United Arab EmiratesNothing
I liked everything, staff was great , rooms were clean ,restaurant and food were excellent.. Management accepted my 4 hours delayed checkout without any extra cost , Location was so beautiful, and veiw to old city and castle is awesome.. I appreciate everything..and wish the best for them
Stayed in July 2024
Reviewed: July 25, 2024
Angus
SpainNothing comes to mind
The hotel is clean and the staff are friendly. The rooms are attractively furnished and the mattresses are very comfortable - I slept well each night.
Stayed in July 2024
Reviewed: March 31, 2025
Juan
South AfricaThe carpets in the Hotel and rooms are rundown.
Friendly staff,Good location
Stayed in March 2025
Reviewed: February 22, 2025
Paul
United KingdomI booked 2 rooms. 1 was ok but the second was very small. You could only just get round the bed and the bathroom was an old cupboard. The shower had no pressure at all and kept going from hot to cold. Breakfast - It looked like powdered scrambled eggs. However it took so long to replenish the dish I didn’t get to try it.
Location was good
Stayed in February 2025
Reviewed: January 10, 2025
Ivan
SerbiaNoise from cars if windows on river.
Responsive personnel and good cleaning)
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content