8 Konstantine Eristavi Street, 0103 Tbilisi, Georgia
#109 of 644 hotels in Tbilisi
Guests' ChoiceBased on 245 hotel reviews
9.2Cleanliness
9.2
Comfort
9.5
Location
9.0
Facilities
9.1
Staff
9.4
Value for money
9.2
Free Wifi
8.3
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End of dialog contentReviewed: April 5, 2025
Preet
United Arab EmiratesThe staff was mostly rude. The people at the reception were fine but rest of us the staff gave a very cold / negative vibe.
It was a new property . So very clean and good ambience
Stayed in March 2025
Reviewed: February 6, 2025
Ahmet
TurkeyYou can hear voices from the toilet of next room
Very good hotel. The room size is OK. Tv with youtube and heating are available. Ground is covered by wall to wall carpet. The bed is comfortable. High level of cleaning. Hotel is located at the heart of the city and is close to everywhere in the center. Many shops and supermarkets are located in the near vicinity of the hotel. Kind and helpful staff, speaking many languages and even informing about availability of your room before the check-in time. Hotel has a very pleasant terrace floor also.
Stayed in January 2025
Reviewed: January 29, 2025
Robin
Saudi ArabiaSame breakfast for all the days
I had the pleasure of staying at the Orden Hotel for three days, and it was an absolutely fantastic experience. From the moment I arrived, the staff made me feel welcome and ensured my stay was comfortable. The hotel itself is beautifully designed, offering a mix of modern elegance with a cozy, home-like atmosphere. My room was spacious, clean, and well-equipped with all the amenities I could need. The bed was incredibly comfortable, ensuring I had restful nights after a day of exploring. The bathroom was pristine, with plenty of fresh towels and high-quality toiletries. breakfast—delicious, fresh, and offered a great variety of options to start the day. The location of the hotel was ideal for my trip. It was close to several key attractions, and I found it easy to get around. The staff were also incredibly helpful in recommending great local spots to visit. Overall, I couldn’t have asked for a better experience during my time in Georgia. The Orden Hotel truly exceeded my expectations in every way, and I highly recommend it to anyone visiting the area!
Stayed in January 2025
Reviewed: December 1, 2024
Byun
Singaporethe staff of the front desk and the restaurant is very kind and helpful.
Stayed in November 2024
Reviewed: October 23, 2024
Itai
IsraelNot in the center but you can walk and get there in 20-30 minutes.
Very nice hotel, great breakfast , the staff was very friendly and helpful!
Stayed in October 2024
Reviewed: October 7, 2024
Yonatan
IsraelNo refrigerator in the "superior room" it was little minus.
Everything was nice and clean great staff and service
Stayed in October 2024
Reviewed: October 4, 2024
Yonatan
IsraelGreat place nothing to complain
Stayed in October 2024
Reviewed: October 4, 2024
Yonatan
IsraelNothing
Amazing place,always clean,great staff,great breakfast
Stayed in October 2024
Reviewed: October 3, 2024
Bykov
United Statesgreat customer service. good location. highly recommend this place
Stayed in September 2024
Reviewed: August 18, 2024
Johannes
SwitzerlandA bit strange was the hole in the ceiling in our room where we had a view to the pipes.
Big room, very clean, staff was friendly and accommodating. Breakfast was OK. Not much to complain about!
Stayed in July 2024
Reviewed: July 31, 2024
Alaa
Saudi ArabiaI like everything, especially the receptionist Aya, which is clean and there are services and there is parking, but for small cars everything is wonderful.
Stayed in July 2024
Reviewed: July 18, 2024
Altinay
KazakhstanPretty much nothing
It was very clean comfortable with all the necessities!
Stayed in July 2024
Reviewed: July 12, 2024
Tamara
LatviaBreakfast was the same every day, though the hotel has a cafe nearby that serves delicious coffee and breakfast, I recommend
Friendly and polite staff, clean room, comfortable beds, quiet location close to the city center, with many markets nearby, metro station and bus stops
Stayed in July 2024
Reviewed: June 22, 2024
Mr
ThailandNothing
The room was so comfortable and clean . The hotel is very close to the Holy trinity church .The breakfast was delicious.
Stayed in June 2024
Reviewed: June 18, 2024
Oksana
United StatesA/c was noisy
Excellent breakfast, clean rooms, quiet location
Stayed in June 2024
Reviewed: June 9, 2024
Wendy
SingaporeNone
The attentive details when we arrived. They were expecting us. And prepared 3 towels when they already know we have 3 person staying. This is already a star! The lady at the breakfast was awesome and helpful!
Stayed in June 2024
Reviewed: June 5, 2024
Bilal
United KingdomReally nice hotel and good breakfast. Ilona, the hotel manager was very helpful in sorting out a confusion that we had with the booking. Will definitely stay here again the next time I am in Tbilisi.
Stayed in June 2024
Reviewed: June 3, 2024
Satit
ThailandNothing
Everything is good
Stayed in May 2024
Reviewed: May 31, 2024
Andras
HungaryWiFi was a bit slow.
Great hotel. 15 mins walk from old town. Rooms are well furnished and new, breakfast is delicious - great variety.
Stayed in May 2024
Reviewed: May 25, 2024
Meave
IrelandBreakfast was not too impressive, very little fruit and stale bread. We also got our laundry there, after being told it would be returned to our room in the morning it never was returned ams we had to retrieve and reception where it was given back wet and prices were a rip off, especially as it was returned wet.
Very clean and super close to the city center, all you can ask for really. Staff were very helpful too
Stayed in May 2024
Reviewed: May 24, 2024
Mahdiah
Malaysianothing
everything
Stayed in May 2024
Reviewed: May 17, 2024
Ann
New ZealandAll good
Great location! Close to old town, but far enough away to not be crowded with tourists. Friendly staff and very comfortable rooms. Would stay again
Stayed in May 2024
Reviewed: May 10, 2024
Kyriakos
GreeceFriendly helpful staff. Really clean brand new rooms. Well located and very good breakfast.
Stayed in May 2024
Reviewed: May 5, 2024
Aleksandra
SerbiaBreakfast could be better
Rooms are very comfortable and very clean
Stayed in May 2024
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