From 6th to 7th floor there was no elevator, had to carry the luggage through the stairs

Nice and quite

Stayed in March 2025

Very friendly, with own parking ( a real bonus) and an adiquate gym. Good breakfast

Stayed in March 2025

Bidet

What really stood out was the exceptional service. A special shout-out to Nina, one of the receptionist, whose friendliness and attentiveness made our experience so much more enjoyable. And there was one lady house keeper in the morning, we forgot to ask her name. She & Nina went above and beyond to ensure we felt comfortable and welcomed during our stay. The room was clean & well-maintained. We especially appreciated the peaceful atmosphere, which made it a great place to unwind.

Stayed in February 2025

Nothing to report

Nice, clean and comfortable, room on the larger side. Staff nice and effective. Good location, close to the centre but on a quiet street, nice restaurants next door. Easy access from/to airport with taxi

Stayed in December 2024

I can't say that I have something specific that I didn't like. Everything was good!

I love this place. The staff is very friendly, the location is very good (coz I had my work nearby))). The value for money is very very good!

Stayed in September 2024

It was an exceptional hotel. As it is close to all facilities. And it has. All services. From the comprehensive breakfast. From the isolation of the rooms. From. The good treatment by the reception staff, especially. The employee Mino, special thanks to her, she was very wonderful. In cooperating with us, I spent the most beautiful days with them. It is suitable for Arabs because there is a bidet in the bathroom

Stayed in July 2024

Entrance slope

Clean, calm and comfy

Stayed in July 2024

The breakfast is pretty basic

If you are an arab and reading this comment, don't hesitate to book this hotel. They have "shattafa" which is amazing. The room is clean, the location is good, and the beds are comfortable

Stayed in June 2024

Nothing

Good location, quiet street but restaurants and bank all within a minutes walk. Safe underground parking Nice room and bathroom Outdoor garden for breakfast Excellent staff who helped me overcome problems with missed flight, cancelled cards and blocked phone, I couldn’t have done anything without their help, they were angels.

Stayed in June 2024

There are a few minor issues that are pretty easy to fix, but can make the stay more comfortable: - put a shelf inside the shower cabin to put soap/shower gel on it - put a hook for hand towel near the sink - fix the switchers so they are easy to use. - improve the internet quality (it's not very great and can't be used for important stuff) - add hangers (a single hanger in a big wardrobe is ridiculous) - reorganize sockets/switchers near the bed - they are not easy to use. Also, while the breakfast was okay overall, it was cold despite us coming at 8:15.

Good location. Huge room with a huge balcony. Breakfast starts at 8:00. Very quiet, had a good sleep.

Stayed in May 2024

Breakfast is a joke, not even close to any of the pictures you can see on booking. To be honest I chose this place also for the great breakfast reviews but it was a huge disappointment. Old bread and always almost finished that I needed to ask for more to be put in the basket every morning. No napkins for breakfast. Very often the breakfast tables were left dirty as well as the area below the toaster full of crumbs every day. Poor choice of food, almost no sweets/cakes and no fruit at all. Breakfast service should be widely rearranged and managed by professionals. I had to go out twice for breakfast to eat something different. As a consequence of this, the overall price I paid for 7 nights was greatly overpriced if compared to similar hotels in the city.

Great staff, above all a big thanks and compliments to the receptionist Anna for helping me in various situations. Nice room, comfortable bed in the Queen room, very ok bathroom and shower

Stayed in April 2024

Sauna didn’t work(

Pleasant and helpful staff, amazing backyard

Stayed in March 2024

Sauna was out of service :(

Very comfy location and very good infrastructure at compact space. Pleasant staff, big professionals

Stayed in March 2024

nothing :)

The staff were very nice, and helped us with everything we needed, including late checkout, with no extra charge

Stayed in March 2024

Three times in Tbilisi Three times there Love it ❤️

Stayed in December 2023

Nothing

Excellent customer service and everyone was helpful. Me and my husband just got married and we appreciate the gesture from the management to use one of their suite for our photoshoot. . The guy serving breakfast is amazing and welcoming. Thank you once again Sephia Hotel Team for the wonderful and memorable stay.

Stayed in December 2023

Dear friends, I want to tell you about the wonderful people working in this wonderful hotel that we were lucky to visit and spend unforgettable days with our family! We family flew to Tbilisi from Israel and Belarus to celebrate our son’s wedding. We received a very warm welcome and support from all the hotel staff! The hotel is very clean. Cosy. Beautiful! The rooms are very big! Every room has a balcony! The room has everything, everything. What you need for a comfortable stay! Kettle . Fridge . Slippers. Robes. Coffee and tea . Even toothbrushes! The beds are very comfortable! The linen and towels are snow-white! The breakfasts are very tasty and varied! And most importantly, the people who work in this hotel are one big Family - people with very big hearts! We received help for any requests! We are all 25 guests - we say thank you very much from the bottom of our hearts!!! And we advise everyone to visit this wonderful hotel!

Stayed in November 2023

We had to change rooms after day 1 due to plumbing issues, however staff were quite helpful and apologetic and made up to us with a new room. It also had minor issues with hydro isolation around the shower, though not too bothersome.

Staff were great, very welcoming and helpful. My highest praise goes to the bartender - incredibly charming man, who takes good care of guests and brightened up my mornings. The room was quite spacious, facing inner yard with a great balcony. There was a minor noise issue due to a school being right across the backyard, however it doesn't bother much with windows closed. Location is quite nice as well, cozy in the small street yet close to action of main streets, about 15-20 minutes walk from the subway and 5 minutes from a 24/7 convenience store.

Stayed in September 2023

Nothing

Location

Stayed in October 2023

I highly recommend this hotel, the rooms are clean and pleasant, the staff were kind and helpful with every question and request. The hotel created a general atmosphere of peace and comfort, I recommend anyone looking for a perfect vacation experience to choose this hotel.

Stayed in October 2023

Breakfast is not really good

The toilet with biden

Stayed in October 2023

Breakfast . If they can improve the breakfast quality then it will be really best

The location is real good . Happiest thing is the toolet they provide biden as not much hotel having this . Because this is so important for asian people .

Stayed in October 2023

It would have been nice to have a luggage rack in the room to place the suitcase. And there is only tap water but no juice available at breakfast.

Great breakfast (though rather from 8:30 than 8 available), comfortable big room and bathroom, including refridgerator. Helpful ans friendly staff. Great furnished balcony overlooking the backyard. Windows can be opened - great!

Stayed in September 2023

TV screen is small with no English speaking channels 😁 and there is some noise when next room decided to use the shower. Also bed mattress is slightly less comfortable if you are comparing it with 5 star hotels

The location was great in downtown with many cafes and restaurants nearby but it is away from old city and other tourist attractions. The cleanness of the room was the best and the staff will change the towels and provide water every day. Very good value for money overall.

Stayed in September 2023