4/1 Castle Street, GX11 1AA Gibraltar, Gibraltar
#92 of 115 hotels in Gibraltar
Guests' ChoiceBased on 30 apartment reviews
7.4Cleanliness
8.6
Comfort
8.0
Location
9.3
Facilities
8.1
Staff
8.1
Value for money
8.2
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 4, 2025
Faulds
United KingdomLovely ground floor flat, lots of noise from above!!!!! Fountain outside the bedroom window kept me awake all night, but I am a light sleeper. The bathroom window faces public courtyard and offers no sense of privacy. Please fit a blind to the window! The property is really cosy and well equipped. The response of staff os outstanding 👏 👌 Anything we needed, they were there for us. Perfect location, 5 min walk to Casemates Square, 10 min walk back with a belly full of beer and food 😋 lol For the price, it's good, it's well situated and well presented, you check in and check out on.you're own with ease and help is at hand if you need it...... So all in all, thanks and well done 👏 ✔️ 👍 🙌 😀
Stayed in March 2025
Reviewed: October 25, 2024
Malcolm
United KingdomWe were in based in flat 1on the ground floor off a central well . There were 4 floors with walk ways to each flat. Not all the flats seemed to be occupied. At night any movement triggered central lighting which shone directly into our bedroom like a floodlight. The flat above ours seemed to have multiple occupancy who constantly were dragging furniture around , walking around and more importantly talking loudly often outside on their walkway which amplified the noise due to the design of the building which had no soundproofing. This was always late evening often after we went to bed around 10 30. Twice there were 'crashes' that woke us the first 2 nights. I referred the first night's incidents to the management company which suggested there was little to be done. I was then able to read previous reviews and these comments were repeated several times this year. I URGE THE MANAGEMENT COMPANY TO TAKE SERIOUS NOTE AND MAKE IMPROVEMENTS TO IMPROVE THEIR CLIENTS EXPERIENCE. SADLY WE WONT STAY THERE AGAIN.
Good location just off main street. Clean compact but more than adequate. Bed comfortable, good storage, cooking facilities. Not much contact with staff as not based in building but always seemed helpful. Only through email.
Stayed in October 2024
Reviewed: August 29, 2024
Aline
IrelandPolite but almost zero support, I needed two supports and they failed on both. In addition to the apartment being exactly as in the photos but much smaller than it appears. But it is comfortable. My suggestion is: only be a guest, if you don't depend on them for ANYTHING.
The location, bed and shower are good.
Stayed in August 2024
Reviewed: January 15, 2024
Jacqueline
United KingdomNO BLACK OUT BLINDS, AS THERE WERE OTHER PEOPLE COMING INTO THE COMMUNAL AREA OUTSIDE OUR APARTMENT THE LIGHTS WERE CONSTANTLY COMING ON AND WAKING US UP, PEOPLE NOISY TOO. AS WE ARE SHORT, WE COULDN'T REACH PLATES ETC ON THE HIGH SHELVES AND VERY FEW DECENT MUGS AND GLASSES, NO CORKSCREW!!! DUVET VERY THIN TOO, AS WE WOULDN'T PUT HEATING ON AT NIGHT!
LOCATION VERY GOOD, IDEAL APARTMENT FOR A FEW DAYS, HEATING EXCELLENT, GREAT SHOWER
Stayed in January 2024
Reviewed: December 16, 2023
David
United KingdomThe flat above number 3, for every one of my 4 night stay the occupants came in at around 11:30 pm, and immediately turned their music on above acceptable levels. Along with constantly walking around and banging constantly until approx 4:00am each and every night. Not sure if these are long term residents or perhaps it is being utilised as an Air b&b, either way this was totally unacceptable and made for a very uncomfortable stay in an otherwise very acceptable property. Sadly because of this I would never utilise the property again for one of my many trips to Gibraltar.
Great location, property very clean and well appointed.
Stayed in December 2023
Reviewed: November 4, 2023
Anthony
United KingdomCentral location, well equipped and clean
Stayed in November 2023
Reviewed: October 24, 2023
Anthony
United KingdomNothing
Great location fully equipped including washing up liquid oil salt and pepper. Towels included.
Stayed in October 2023
Reviewed: September 19, 2023
Luke
United KingdomComfortable mattress, modern apartment facilities and the keyless locks
Stayed in September 2023
Reviewed: August 11, 2023
Stuart
United KingdomGreat location and functional apartment for a short stay, very good air con.
Stayed in August 2023
Reviewed: April 24, 2023
Katrina
United KingdomThe staff that ran the apartment were amazing.
Stayed in April 2023
Reviewed: September 15, 2024
Jocelyn
United StatesNo blinds or blackout curtains to protect you from courtyard lights turning on every time someone stepped in or out. Walls are thin. Could hear conversations from upstairs neighbors as if they were sitting on your bed. Communicated to management but they don't care. They have had this issue since January 2024 and have not fixed such a simple thing. Don't believe false reviews, you cannot sleep here, from upstairs neighbors playing loud music and dropping things on purpose at night or people talking right outside window. Outside door left open always, although there were bars on outside window, since outside door was left open, anyone could break in through bathroom window. Didn't feel secure and would not recommend this place to anyone. Look back to review from Jan 2024 and this one, they are true reviews. After long day, couldn't sleep any nights here. Beware of this overpriced apartment. Nook is a no-no.
Location
Stayed in September 2024
Reviewed: July 30, 2024
Ethan
United KingdomUpon arrival, the property was exceptionally clean - the hosts have clearly paid a lot of attention to what a guest would need, with lots of amenities included (towels, wifi, etc). The property is very well equipped, with a spacious fridge and freezer, oven, hob, and microwave for those wanting to cook for themselves, and the bedroom had a ensuite complete with a spacious shower, toilet, and a large mirror and sink. The bed was incredibly comfy and spacious, and the whole apartment is air-conditioned, and didn’t receive much noise, leading to very good sleep.
Stayed in July 2024
Reviewed: July 12, 2024
Martin
United KingdomThe Noise. The Damp. Generally not a good place to stay.
Location.
Stayed in July 2024
Reviewed: May 23, 2024
West
United KingdomLocation and facilities were excellent.
Stayed in May 2024
Reviewed: January 31, 2024
Siobhan
United KingdomThe bed was far too soft for me, you sink into a hole created by your body weight, and get stuck in there and moving around is uncomfortable because the hole remains. Also - mosquitos in the room. I kept the windows closed but they were already in there, and I got bitten throughout the night. Bug spray is needed in the room.
Great location - perfectly clean, modern, very well set out and comfortable, very private, quiet and simply check in with door code.
Stayed in November 2023
Reviewed: December 13, 2023
Aleksandr
United KingdomLocation is perfect. This is in the historical city centre, two steps from the high street.
Stayed in December 2023
Reviewed: November 23, 2023
Bridgeman
United KingdomI had mobility issues and to get to it was up steps bit the apartment was ground floor but lifts were available
Clean and fully furnished with the extra touches of complimentary tea coffee milk and condiments
Stayed in November 2023
Reviewed: November 20, 2023
Sabina
United KingdomThe pillows were not the most comfortable, but that might just be me. If one is very fond of natural lighting, there isn't much. We did not plan to stay in anyway and there is a terrace on the top of the building which is amazing and makes all the difference.
The location was excellent. The apartment was very clean and had all you needed. The terrace on the top of the building was amazing for the morning coffee or night unwinding. Communication was easy.
Stayed in November 2023
Reviewed: September 16, 2023
Karen
United KingdomClean well furnished comfortable
Stayed in September 2023
Reviewed: February 28, 2025
Ian
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: July 8, 2024
Debra
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: May 22, 2024
Karen
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: February 3, 2024
Timothy
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: October 7, 2023
Paul
United KingdomThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content