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  5. Reviews of Athens Atrium Hotel & Jacuzzi Suites

Reviews of Athens Atrium Hotel & Jacuzzi Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21 Okeanidon Street, Agios Sostis, Syngrou Av., Athens, 11745, Greece

#453 of 478 hotels in Athens

Guests' Choice

Review Score

Based on 78 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.3

  • Location

    7.0

  • Facilities

    5.9

  • Staff

    7.5

  • Value for money

    6.0

  • Free Wifi

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 6, 2024

    5.0
    Nice area and nice staff. Not optimal for business travel
    • Business trip
    • Solo traveler
    • Superior Double Room with Private Balcony
    • Stayed 3 nights

    The internet connection was very poor and I had to go to the lobby to have at least a slow internet connection. For a business travel not sufficient

    Good location and very friendly staff

    Stayed in October 2024

  • Reviewed: September 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Private Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing in particular. It just needs some refurbishment especially the floor carpets.

    The hotel is clean and the staff are friendly. Breakfast is average.

    Stayed in September 2024

  • Reviewed: August 16, 2024

    5.0
    A mixed bag
    • Leisure trip
    • Family with young children
    • Superior Double Room with Private Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    They told booking.com we were a 'no show'. The checkout was disorganised (they couldn't find my booking and couldn't print me a receipt). These may have been to do with Bookin.com. The aircon wasn't great.

    Location was good. Very friendly staff who helped arrange early morning taxi.

    Stayed in August 2024

  • Reviewed: April 25, 2024

    5.0
    I expect more
    • Leisure trip
    • Family with young children
    • Superior Double Room with Private Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Far from Syggroy Balcony dirty Bad view Carpet not clean Breakfast not for 4 stars Key card not works well Parking not like Bathroom jakoozi not work Cabin door broken Kids school noisy Strange girls visitors The bed very hard Room small

    Nothing

    Stayed in April 2024

  • Reviewed: September 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room with Private Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Definitely not a 4 star hotel, room quite stained and aircon leaking, no tables and chair outside.. bathrooms outdated and broken

    Well priced and friendly staff

    Stayed in September 2023

  • Reviewed: September 1, 2023

    5.0
    not bad but definitely not 4 stars
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Balcony
    • Stayed 2 nights

    The lift was small, just enough for the luggage and a couple of people.

    The room was very small for 4 people, the carpet had stain from a 'smoking' past and the sheets had one hole. Breakfast was average, not bad but not 4 stars. The place was clean but a bit "aged"

    Stayed in August 2023

  • Reviewed: August 18, 2023

    6.0
    Friendly staff, facilities much worse than the photos
    • Leisure trip
    • Couple
    • Superior Double Room with Private Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is a bit more run down than the photos show, the carpet was stained, the balcony dirty and no furniture. The shower’s jets didn’t work and the handle came loose. The breakfast was medium at best. Wouldn’t recommend for more than a one night stay.

    The staff is the redeeming quality. Amazing receptionists that are friendly and welcoming. We were allowed to leave our bags for the day after check out.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    5.0
    Spacious room, pleasant staff, tired facilities and terrible breakfast.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The room seemed tired: the carpet was stained and the shower had bits missing/ broken. The breakfast was the worst I’ve ever had in any country. The quality of both the hot and cold options was incredibly poor.

    The room was spacious and comfortable. perfect for our family of 4. The bathroom was a great size too.

    Stayed in August 2023

  • Reviewed: November 3, 2022

    7.0
    I would stay again, staff all great, but would have a room with a large terrace where I could sunbat
    • Leisure trip
    • Couple
    • Superior Double Room with Private Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    No where to sit outside

    Breakfast was good,but hot stuff needed to be replenished moreoften

    Stayed in October 2022

  • Reviewed: September 15, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Private Balcony
    • Stayed 1 night

    Old furniture. Location was not so good for us, quite far from the center.

    Kind staff. Comfortable bed. On the way to the sea. Breakfast was good but compared to other hotels (in the city center) at the same price, the quality and choice was worse.

    Stayed in August 2022

  • Reviewed: September 8, 2022

    6.0
    Was on. Room not satifying.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Private Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Noticed quite some traffic of prostitutes in reception area. When travelling with children ..not optimal...

    Departure was very early but Breakfast boxes were not handed out/available.

    Stayed in September 2022

  • Reviewed: August 27, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room with Private Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Few breakfast options, not good breakfast serving space shower Small elevator and narrow corridor Not a 4star hotel-at most 3.

    Location Big room close to bus stop but you can’t rely on bus time plan.

    Stayed in August 2022

  • Reviewed: August 4, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior Double Room with Private Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    pretty old building with noisy plumbing systems, bathroom fittings, tiny unsafe elevator, breakfast without much healthy options (mostly bread and pastry)

    accessible to tourist attractions

    Stayed in July 2022

  • Reviewed: June 18, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Private Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioner was very weak in my room. The young guy at the reception was very unfriendly.

    Very expensive hotel and I don't understand why. Not in the center and nothing special around.

    Stayed in June 2022

  • Reviewed: November 4, 2024

    4.0
    Disappointing
    • Couple
    • Superior Double Room with Private Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    BE CAREFUL: the hotel charged us a higher price than the reservation by Booking.com, stating unclear reasons. The hotel did not took responsibility for this price difference and told us to claim directly to Booking.com for this issue.

    Roomkeeper service was ok. The room was big.

    Stayed in November 2024

  • Reviewed: October 4, 2024

    1.0
    Horrible! Avoid it!
    • Business trip
    • Solo traveler
    • Superior Double Room with Private Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Working personal completely unfriendly and unhelpful. In the room all furniture old and scratched. TV not working aircon not working cockroaches running all around! Breakfast awful! Dried eggs from the other morning and no coffee all product was cheapest from all Greece most probably! I was for business trip. Asked to prepare Invoice 3 times! Never received it! Try to avoid this place! Honestly the worst hotel from my experience! I am frequent traveler and seeing lot of hotels throughout the Year. 0 from 10…

    Honestly nothing to like about it!

    Stayed in October 2024

  • Reviewed: October 1, 2024

    10
    yes
    • With a pet
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Private Balcony
    • Stayed 1 night

    everything was perfect

    .........

    Stayed in September 2024

  • Reviewed: September 25, 2024

    2.0
    Do not waste your time and money
    • Leisure trip
    • Travelers with friends
    • Superior Double Room with Private Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel should not be a 4*, I booked it feeling optimistic about having a final night in Athens and wanting to go out and stay somewhere fancy. — this is not it. The building is so run down and the carpets are heavily stained. There was a “balcony view” but it looked over construction and was filthy. They advertise this place as a Jacuzzi suite but this must have been installed in the 70’s as it was so ancient it wouldn’t switch on and there was no plug to have a bath. The bed was rock hard and wifi inconsistent. Since leaving I have noticed I have 7 very sore bites on my body….bed bugs? There was also a cockroach in our bathroom which we covered with the bathroom bin, (sorry cleaners) The breakfast was poor value both myself and friend spat out the “bacon” and we just had orange juices from The machine. The table cloths and seat covers all had dirty smudges and food debris on. This is a 1.5 star place on the best of days. I wish I could get a refund.

    The room was quite spacious

    Stayed in September 2024

  • Reviewed: September 17, 2024

    1.0
    Rotten
    • Leisure trip
    • Travelers with friends
    • Superior Double Room with Private Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It was disgusting

    The location was OK but the property was dirty and NOT like the images on your web site

    Stayed in September 2024

  • Reviewed: September 16, 2024

    1.0
    Do not stay here
    • Business trip
    • Group
    • Superior Double Room with Private Balcony
    • Stayed 3 nights

    The bed was awful. The room was dirty. The bathroom had mould. there were blood splatters on the floor. It was horrible.

    Nothing

    Stayed in September 2024

  • Reviewed: August 28, 2024

    1.0
    Photos on website are misleading
    • Leisure trip
    • Group
    • Quadruple Room with Private Balcony
    • Stayed 3 nights

    Carpets filthy and hygiene suspect. Two electricity outage's during our stay. No tea/coffee making facilities in room. Balconies and roof lights very dirty - covered in pigeon droppings. Lift to upper stories very suspect. Needs a complete overhaul.

    Reception area good, location - difficult to find, Breakfast 6 out of 10. Staff listened.

    Stayed in August 2024

  • Reviewed: August 25, 2024

    1.0
    Very disappointing. Staff struggling to explain deficiencies. Watch out for grandiose advertising claims e.g Quadruple
    • Leisure trip
    • Family with young children
    • Superior Double Room with Private Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Bedroom, corridor and lift carpets are absolutely filthy. Our room had what looked like blood stains. Electricity supply is unreliable with break downs. Two person lift is rickety Air con is weak. Bedrooms have no coffee making facilities. Pigeon sh*t on balconies and handrails. Needs an overhaul with no investment in recent years. Athenian tourist board needs to quality assure.

    10 mins taxi to central Athens. Foyer comfortable and staff helpful but worn down by having to cover for deficiencies. Breakfast 6/10. If you like authentic 1980s decor it’s for you.

    Stayed in August 2024

  • Reviewed: August 8, 2024

    3.0
    Would not come back again
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Balcony
    • Stayed 2 nights

    - very poor air conditioning (it has been reported, but cannot do anything) - very small room, we were 4, it looked bigger on the pictures (but the picture is correct) - TV not properly working - shower head almost broken - no hook for hanging towels - very poor breakfast

    Nothing

    Stayed in August 2024

  • Reviewed: August 5, 2024

    9.0
    Best rooms in athens
    • Leisure trip
    • Travelers with friends
    • Junior Suite with Spa Bath and Private Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Shortage of staff

    Room was large and the in room facilities were outstanding. Bathroom with Jacuzzi was exceptional.

    Stayed in July 2024

Showing 1 - 25

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