Nothing

Wonderful service by the team at On the Cliff. They were very attentive and helped us book the activities on the island and were always checking in on us and how we were enjoying our stay.

Stayed in September 2023

Twin bed option would of been helpful

Fantastic location, sensational views

Stayed in September 2023

Bed was close to end of life

Included breakfast was very good, nice selection. Location was superb.

Stayed in September 2023

At night you can feel smell of food from the neighbouring restaurants, but the whole city has this situation.

The view is amazing! The jacuzzi from the deck was awesome, I have used it daily. Simona from the reception is very sweet and will help you with your inquiries. We received from her a complimentary bottle of Greek wine. It was very clean, the room and the pool were maintained daily. The breakfast was very good with a superb view of the Caldera.

Stayed in September 2023

We spent a week in the On The Cliffs Suites, with a stunning view of the caldera, and a beautiful sunset every night. The suite was cosy and welcoming, and we particularly enjoyed the jacuzzi. The staff - especially Simona - were very kind and helpful with booking activities such as yacht tour of the island and aiding us with whatever we requested. If we were to return to Santorini, we would without a doubt return to the On The Cliffs Suites.

Stayed in September 2023

Nice view over the sea on the cliff! Very nice breakfast 😍😍😍 Friendly and helpful staff!

Stayed in August 2023

Beautiful location, perfect view, lovely breakfast and helpful staff

Stayed in August 2023

Sometimes the noise We weee room 3, 1st level down Everything was perfect except the noise from above ate at nite and in the morning 2nd level down no problem

The view The staff (wonderful & helpful) sorry we did not get to go out and drink The room Would you go back Yes Yes Yes

Stayed in August 2023

Everything was perfect, we have no complaints

The views

Stayed in August 2023

Noise in the evening, carrying the luggage yourself the stairs up and down to the Hotel

Nice location, Kind Staff , Super view , Clean, Good breakfast

Stayed in August 2023

Just access from uptop going down the stairs but other than that was a excellent place to stay

The views were breathtaking and location was perfect

Stayed in July 2023

As with much of Santorini, there is a little less privacy because of all the neighbors on the outside patio but that is most of Santorini places to stay. This place was fantastic.

Tremendous location and great views. My family really wanted the "cave room" experience and this place delivered. The staff was very attentive and polite.

Stayed in June 2023

The place is wonderful, the view is amazing, simona and the staff were very friendly. Breakfast was excellent too. Thanks to Simona we had an upgrade to a deluxe room. The sunset view in the hot tub is something really unforgettable!!! The location is in Fira center, close to the bus station and all the shops. If I return to Santorini I would definitely book this place. Amazing holiday!!!

Stayed in May 2023

+Shower system wasn't good.（the water was lukewarm） +The booking.com said that the hotel has a Wash machine although, it wasn't there in fact. *Note: If you use the Option,（airport transfer or Rent a car...ex.）you can't use Card. Only Cash be accepted!!

+We had a lot of breakfast!! +Nice view. +Staff were very kind and they responded to various requests.

Stayed in April 2023

The hotel rooms are old and are not updated. There is mold growing around the sink and the shower drain would plug up creating a puddle. When we were staying at the hotel it was raining. In the morning when I woke up there was a water near my bed coming from the entrance. Seems the door doesn’t have good seal. Also fuse blew out in our room which they were not able to fix so we had move our room late at night. The room needs serious update.

The location of the hotel is good and the staff is friendly with breakfast being decent as it was included with the room.

Stayed in December 2024

Stairs were hard to navigate with bags. Needed better coordination. Some flexibility with the free breakfast. Lots of food wasted with breakfast provided.

The view was amazing! Staff very friendly and helpful

Stayed in May 2024

Rooms were badly lit, less staff

Good views, Decent Breakfast

Stayed in March 2024

The location was exceptional! It worth dealing with the brocken plags and frizzingly cold hot tub. The breakfast was delicious!

Stayed in March 2024

Our room jacuzzi heater wasn’t working but the staff was friendly enough to let us use the other room jacuzzi. Bed way too soft.

The sunset + morning moon view was amazing (especially with the volcano). Spacious.

Stayed in December 2023

Worst issues are location on tiny street with no vehicle access requiring a porter to bring luggage up a considerable hill. No closet space. We were there for a wedding with multiple events...impossible to lay out clothes, iron, etc. Iron was a joke. Steep stairs...no way to safely egress in high heals and gowns...impossible. Wife tripped on steps and hurt back (prior surgery). Noise intolerable from bar across street. Resorted to ear plugs. Hotel should offer them, but fortunately I had some in my backpack. In the end we could not negotiate our daily travel needs from this "hotel". Hotel is an exaggeration. No checkin (could not get AC on or get wifi first night, no one to help...said wifi was "weather dependent".) We moved to a nearby hotel in order to sanely complete our vacation with 3 planned dress up events.

Breakfast was good and wait staff pleasant. Views from room excellent. Shower was good.

Stayed in October 2023

the view of the sunset was partially obstructed by a smoke stack right outside the room we were staying in. there are way too may steps to get to the room and they are high and narrow. Not for those with mobility/ health issues.

the breakfast was great. the room was really nice and comfortable

Stayed in July 2023

It was definitely windy but that was going to be the case anywhere due to the island in November!

Great location in the center of Fira, absolutely beautiful property, gorgeous views. Wonderful breakfast daily, Simona was soooo helpful arranging tours and transfers.

Stayed in November 2023

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in November 2024