The location was unexpectedly nice. Different. Wasn’t prepared for the hilly accommodation. But nice. Christina and her colleagues were super nice. Highly recommended.

Stayed in November 2024

Too many stairs

The design is super unique, the location is great .

Stayed in October 2024

Steps

location was great

Stayed in October 2024

the staff is attentive and very kind, the location is central with an incredible view

Stayed in October 2024

Room 10 had a caldera view but it was partially blocked by the canopy of the room below. 🙁

Centrally located in the heart of Fira. There are many steep steps to get to the property but the view is amazing!

Stayed in October 2024

The location and view are perfect, the room was clean，and especially the staff Maria was so kind!

Stayed in September 2024

Wardrobe space was a bit limited but not a huge problem

The location is superb and the views are spectacular

Stayed in September 2024

Everything

Stayed in September 2024

You can’t flush down your toilet paper in the toilet because of the age of the building. However the cleaning staff were exceptional and efficient in making sure the trash was removed promptly.

Our Hostess, Maria, was exceptional. She was very attentive to our needs and made our stay quite relaxing and enjoyable. The cleaners are very efficient and thorough. The restaurant was amazing. The location of the hotel was perfect with restaurants and other night life activities very close.

Stayed in September 2024

Excellent and amazing location with the best view

Stayed in August 2024

The only issue we had with the hotel was the noise from the music from the hotel. If you are looking for a quiet holiday, this is not the place. The music was on till around 1 AM. But couple of nights we stayed up late and enjoyed the music at the bar which was quite nice.

The location was excellent. The hotel had a very good manager - Maria - who assisted on ALL matters. The breakfast was not very inclusive but very fulfilling. The sharing pool was quite nice with a superb view.

Stayed in August 2024

It's not that I didn't like it, but as with all the accommodation on the Caldera cliff side, there are plenty of stairs to navigate. This is the price you pay for the best views in the world. Actually its a benefit thinking about it, as we didn't put on weight despite the amazing meals we enjoyed.

Casa Sunsha is perfectly located. So much so, every day the many cruise ship tourists take photos of the hotel and the Adriatic/Caldera from the street above. In short, it's THE PLACE to be. Our room Suite 1 was on the lower level of the hotel on the walking street below, which proved to be a benefit. We had a private spa with uninterrupted views. This was truly spectacular and special. We enjoyed our welcome wine there. The donkeys passing by on their way too and from their work (for transporting ship goers up and down to the port) was a lovely bonus. Our room was a renovated traditional cave room, which was just lovely. Always cool temp and something totally different to what we have experienced before. Plenty of space and function. Maria and all the staff were incredibly friendly and accommodating with exceptional service start to finish. Nothing was a problem but rather a pleasure. Better than when we visit our own family.

Stayed in August 2024

Everything is good but the whole island is very expensive

View is nice, rooms are clean and large

Stayed in August 2024

the view when lying on the sunbed of the room

great hotel

Stayed in August 2024

I would have been pleased to have a wiser selection at breakfast but not complaining

Location was superb and a quiet oasis from the bustling town

Stayed in August 2024

The location was phenomenal and i dont think you could get a better view all day and night. Staff knew you by first name and were exceptional. Maria was there at any point we had a question and went above and beyond for her guests. The hotel was always impeccable and clean

Stayed in July 2024

The location, facilities and view were exceptional. The breakfast was outstanding. We enjoyed the entertainment at the restaurant. Maria was the best!! She made our stay extremely pleasant.

Stayed in July 2024

The location was perfect with beautiful views of the caldera. The room were modern and spacious. The breakfast was delicious and generous. Now the staff.... the most amazing people we have ever met. Attentive and kind. Yannis, our waiter, was exceptional. And Maria!!! A true gem who made our stay memorable. A must visit hotel.

Stayed in June 2024

Connecting rooms, space with children

The caldera view, the location are perfect! the staff are very welcoming!

Stayed in June 2024

Location was amazing, hotel was beautiful and the staff were very helpful and friendly

Stayed in June 2024

The rain on the Sunday, but even Maria can’t stop that 🤣

From the moment we arrived NOTHING was too much trouble. We were met at the airport and collected in a luxury executive vehicle. We were dropped near the hotel/suite, as there is no vehicular access and were met by a porter who then took our bags for us to our room. We were met by Maria, who took us to our room and explained that we’d been given an upgrade. The room was out of this world. We had our own patio area with indoor and outdoor hot tubs. The outdoor pool had a view over Fira harbour, overlooking the volcano and the most wonderful sunsets! Inside the suite is a smart tv with Netflix etc, a kitchen with fridge, coffee making facilities etc and plenty of bottled water. There was a spacious bedroom, a dressing room and a lovely bathroom with fabulous rainfall shower and not forgetting the indoor hot tub, so you can relax with your favourite wine whilst watching your favourite tv shows!! Breakfast is served in their own restaurant, Sunsha Fiesta which is a stone’s throw away, overlooking the volcano. Fresh croissants, pain au chocolate, rolls and a charcuterie board, coffee and water and then a serving of the breakfast of the day, ie eggs Benedict, avocado and scrambled eggs on toast etc. There are not enough superlatives to describe Maria, she is the most friendly, welcoming lady! Absolutely NOTHING was too much trouble for her. Her knowledge of the island is second to none and she was able to make recommendations and arrangements for whatever excursions or entertainment you wish. Whenever I messaged her, a response was back within 10-15 minutes max. The room was cleaned meticulously daily, all towels changed and the patio area cleaned. There were towels for your sun loungers as well. All staff involved cannot do enough for you. I can honestly recommend Casa Sunsha and definitely Maria to anyone visiting the island. You will not be disappointed and this venue will make your trip worthwhile. We will be coming back for a second visit and wouldn’t stay

Stayed in May 2024

None.

The view and location was perfect. The staff were so polite and friendly, they help you with all your requests. The breakfast was delicious and each day you have a new one!

Stayed in October 2023

The stairs. The walkway between room & the patio.

The View. The Staff. The Breakfast.

Stayed in September 2023

If I had to pick something, it was that there was no iron box but they were super helpful and offered us a steamer. We had a wonderful time and no complaints as such.

Casa Sunsha was incredible. Right in the middle of all the action, in downtown Fira and close to everything and extremely convenient. The room was gorgeous, huge and spotless ! The views were beyond incredible. The staff was friendly, accommodating and extremely gracious. Breakfast was delicious and changed everyday. Irene was so warm and lovely and asked us to whatsapp or call her any time of day or night. Overall it was fabulous, the location, views and the room itself were excellent. I would stay here again and again.

Stayed in September 2023