Main Street, Firostefani, 84700, Greece
#10 of 19 hotels in Firostefani
Guests' ChoiceBased on 168 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.8
Facilities
9.0
Staff
9.6
Value for money
8.6
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 1, 2024
Mary
CanadaSteep staircases! But that's all part of the Cliffside experience.
The breakfast was great. The location by the pool is perfect with wonderful views over Skara and the caldera. My room had a lovely vview as well.
Stayed in October 2024
Reviewed: October 29, 2024
Vb
United KingdomThe location was perfect! Amazing views of the Caldera and beautiful sunsets. Plenty of facilities on the doorstep as well as being within easy reach of Fira and Imerovigli (even walkable to Oia with a good pair of shoes!). The manager, Sia, and her whole team were so friendly and accommodating. The breakfast choice was varied, plentiful and good. Alex was so considerate, he remembered the little requests and subsequently surprised you with the same each day thereafter - that’s service!
Stayed in October 2024
Reviewed: October 27, 2024
Gergana
BulgariaWe had the most amazing holiday ever. The hotel was really beyond our expectation. We had the perfect room. All the views are breathtaking . The staff is so helpful and kind. Guys, thank you. I mean really. For all surprises and your nice attitude. It’s being over a week since we got home, but we are still so excited. We will definitely visit you again!
Stayed in October 2024
Reviewed: October 22, 2024
Kurt
GreeceThe bathroom needs a curtain.
Everything was great. This place is awesome with the greatest view of the volcano and all around Santorini. Right in the heart of the island. 100% recommend
Stayed in October 2024
Reviewed: October 19, 2024
Paulann
IrelandThe pool was very disappointing it was tiny with very limited areas for relaxation. We were however allowed the use of the sister hotels pool up the rd which was so kind.
Very comfortable room. Lovely outdoor area with spectacular view’s perfect for sunset!
Stayed in October 2024
Reviewed: October 18, 2024
Yuhong
Netherlandsfor us everything is fine.
very nice service. we got free upgrading of our room and always good support on transferring.
Stayed in October 2024
Reviewed: October 13, 2024
Per
CanadaBeautiful place, the room we requested wasn’t available and we were upgraded to a suite. Very roomy. Excellent breakfast. Great shower.
Stayed in October 2024
Reviewed: October 9, 2024
Andrea
United StatesHonestly, the stairs down to the room took our breath away at first. But we got used to them. We are in our 70's and 80's, so we went slowly and carefully and accepted a helping hand when offered. We were fine and, if the opportunity were to present itself, we would stay at Cliff Side Suites again.
The breakfast was very good, a nice selection, great view overlooking the water. We especially enjoyed watching the little bird steal bites from full plates left unattended near the outer edge of the eating area. The view from the room and the balconies were stunning. The room was very comfortable, everything very nice. The staff was extremely helpful, ferrying our luggage up and down the stairs, setting up tours for us, even helping me learn the Greek alphabet.
Stayed in August 2024
Reviewed: October 8, 2024
Saloni
AustraliaOne of the most beautiful places we have ever stayed at!! The views from the suite/balcony are spectacular. Very close to Fira town, great bunch of restaurants around the property too. We will be back :)
Stayed in September 2024
Reviewed: October 7, 2024
Christoph
AustriaFantastic view from the Caldera, beautiful and clean rooms and above all a very friendly and helpful staff! We got an upgrade for the room for free. Thank you for the great stay!
Stayed in October 2024
Reviewed: October 6, 2024
Paula
United KingdomLack of facilities in the room, either no tea bags or milk, no place for your hand towel, no toilet roll replaced. Room was large but basic.
Breakfast location was stunning, the view was beautiful. The view from our room was stunning and we like that our balcony was private( no one walking across it!!)
Stayed in September 2024
Reviewed: October 4, 2024
France
CanadaWe had great difficulty finding the hotel as access to it is a small sidewalk tucked between two restaurants on a very busy pedestrian alley. which google maps could not find (we had a rental car). We would have appreciated receiving detailed instructions before arrving on where to bring our car to drop off the luggage with the valet. People should also be notified of the many stairs leading to the rooms and pool/bar/restaurant area, which could be quite daunting for people with mobility issues.
The views from this hotel are exceptional and the perfectly postioned rooms and spacious balconies allow you to fully experience the magic of Santorini. The sunsets are simply incredible and the effect of the lights on the white cliffs at night is stunning. Our room was well appointed and very comfortable. We enjoyed having delicious breakfasts by the pool and excellent room service.
Stayed in September 2024
Reviewed: October 1, 2024
Helena
SwedenThe breakfast was ok but not more. It felt like the warm dishes were made in one in the morning, this since they were all cold when it was time to take them on the buffet and didn’t felt like newly made. Also if you came at the later part of the opening hours, some stuff was finished. Expected more from 4 star hotel. Also the view from the pool bar was very nice how ever, if you looked just down the initial meter it was a lot of rubbish on the ground that took away the nice feeling
Stunning view, very nice room and friendly and helpful staff.
Stayed in September 2024
Reviewed: September 22, 2024
John
New ZealandWe liked everything.
Lovely views and very helpful staff.
Stayed in September 2024
Reviewed: September 14, 2024
Grant
United Arab EmiratesDirections to get to the hotel was a little confusing, missed the sign for reception and ended up going down some other steps. Which resulted in lugging 40kg worth of suitcases. But apart from that loved the hotel.
The views were absolutely amazing, beautiful hotel, great friendly staff.
Stayed in September 2024
Reviewed: September 6, 2024
Elísa
IcelandLovely stay and excellent staff and location.
Stayed in September 2024
Reviewed: September 2, 2024
Leron
IsraelIf you want to fully appreciate Santorini be prepared to climb many stairs.
The location is perfect and the views are spectacular. The whole atmosphere of the complex is magical; built like modern caves into the mountain overlooking the sea from the high cliffs. Exciting watching the gigantic cruise ships anchor in the harbour each day.
Stayed in September 2024
Reviewed: August 30, 2024
Vickie
United StatesThe staff was very accommodating and was helpful with each question/request we had. The room was comfortable and the view spectacular! Breakfast was a great start to our day with pleasant staff!
Stayed in August 2024
Reviewed: August 25, 2024
Ludovic
FranceIncredible breakfast! Warm welcoming! Nice staff! Beautiful view! Calm place.
Stayed in August 2024
Reviewed: August 24, 2024
Orania
AustraliaNothing
Loved everything... the location is spectacular... our room was beautiful... the staff went above and beyond.. recommend highly
Stayed in August 2024
Reviewed: August 19, 2024
Abhijit
United StatesLot of stairs in everywhere you do.
Location.
Stayed in July 2024
Reviewed: August 7, 2024
Felicity
AustraliaNothing to report.
Clean, very comfortable, decent sized room and bathroom, awesome views, great facilities with a pool and seperate spa, buffet breakfast included, very helpful staff especially with luggage, room serviced daily, could order fresh , very nice food through room service , several shared deck chair/ lounge areas to sit and enjoy sun and views , pool towels supplied, beach towels available for hire and refunded on return, great location with easy walk to Fira but there are restaurants very close to property if you didn’t want to go further.
Stayed in July 2024
Reviewed: July 28, 2024
Aldo
AlbaniaNothing
Everything was perfect. The staf the views , the pool, jacuzzi. It was located in the best part of Caldera.
Stayed in July 2024
Reviewed: July 26, 2024
Michiel
NetherlandsSwimming pool very small
Great accommodation, nice rooms
Stayed in July 2024
Venice, Italy
Queens, US
Riga, Latvia
Bergamo, Italy
Holt, UK
Milan, Italy
Gonnesa, Italy
Ko Mook, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content