nothing, everything was perfect

everything is just perfect, the food very delicious, nice place

Stayed in September 2024

Beach pebbly and no easy passage way to get in the sea but swim shoes can easily solve this issue

Aesthetically pleasing modern and practical All facilities are at close reach Food really good Food at Asian restaurant Nami just excellent and the food at Kuzinha simply delicious

Stayed in September 2024

Evening Entertainment Meeting dietary needs

Very Modern Clean Spacious

Stayed in September 2024

We had a wonderful active week at this place with 2 teens, my wife and me. Accommodations are very good, and the food was of high quality. There are sport and fitness activities that can be booked all day long, with a good variation during the week. The staff was very respectful. We would gladly revisit whenever possible.

Stayed in August 2024

Very beautiful resort. The service’s was amazing. The hospitality was in incredible.. 10 from 10!

Stayed in September 2024

None to think of

The entire experience was unforgettable! Elegant design, waterfront location, hospitable staff, excellent food, and to us the fact that the entire resort is 100% accessible to people with disabilities was crucial. Thanks to the staff for making our stay the most pleasant we had in Crete!

Stayed in July 2024

The food was not good at all.

Very clean, sparkling. Beautiful

Stayed in July 2024

The location - far away from everything

Everything

Stayed in June 2024

The check in process.

The staff and facilities were great

Stayed in May 2024

Excellent

Stayed in May 2024

-

Everything was amazing! The stuff, beach, food, room! Best place for honeymoon btw:)

Stayed in October 2023

Love this. Even better than the picture

Stayed in October 2023

Nothing. Everything and everyone was perfect.

Everything except that it was too far from shopping. The food was excellent, the staff was great, the rooms clean.. The swimming pool was super. I have never seen sure a huge pool! Everything I see now doesn't measure up to the Euphoria Resort. They Are G R E A T!!

Stayed in June 2023

The food quality wasn’t as expected

Everything except the food

Stayed in August 2023

Great service

Stayed in August 2023

The vitamin bar was closed nearly all the time we were there which was disappointing. Our shower really wasn’t very powerful and the TV kept cutting out, as if there was poor signal. We have 3 teenagers, and there were v few people their age (but loads of little kids). It didn’t matter, as this was planned as a time for us to spend time just the 5 of us, but if we’d been there for longer, they might have been a bit disappointed. We didn’t think that much of the surrounding area. We had spent a week elsewhere in Crete (Kalyves) and loved it there. If you like exploring, there’s not much to see/places to walk to. We loved the resort, but once you’re there, you could be anywhere in Europe/Asia/Middle East/Caribbean etc. Maybe not the place to stay if you want to experience real Crete.

Very comfortable rooms, wonderful pool, very high quality food, great service (whether pool or beach side, in a restaurant or at the front desk). The staff were very accommodating - our flight home was at 9pm and we were told we could stay at the resort for as long as we wanted, use all of the facilities etc. The lady at Reception was writing down the time we wanted our bags collected from our room, and she apologised for not looking at me while she was speaking to me! So lovely. We were unable to book any of the a la Carte restaurants on arrival (they were all full and we were only there for 3 nights), but the staff managed to find us a table at the Asian restaurant (which was fantastic).

Stayed in July 2023

None.

The resort. Very modern. Clean and huge pool

Stayed in July 2023

It was difficult booking al la cart restaurants when we pay so much to stay also many seats were open when it said full….and also waiting to be seated at the main restaurant didn’t really make sense also being told i couldn’t wear flip flops when that’s all i brought, i didn’t really understand that when we were dressed up. They should consider adding a playground for kids at the start of the grass area since all kids play there in the evenings .

Breakfast was good and al la cart restaurants Italian and Asian were nice. Beef wasn’t so good but the other dishes were very nice. The kids club was very nice and clean thanks to staff our kids enjoyed activities!

Stayed in June 2023

i highly recommend it for my friends and family

Stayed in May 2023

Improvements - Invest in a better playground. More activities, variation in surfacing. - gym opening hours (please extend so gym is open in morning and evening) - free tip for hotel owner: service in main restaurant. If you redeploy your “allocation of seat staff” to actually provide customer service and let people chose their own seat I think you will improve customer service and can save money. - sleeping couch in family room. Very poor sleep.

Excellent food for all-inclusive. Plenty of healthy options and high quality raw ingredients. Those who desire fried and fast food are also in good hands. Pool is great and well maintained. Kids are allowed in the indoor pool in the morning for 1hr, which was appreciated on days with grey weather. Children waterland. Children loved it and hotel has two lifeguards on watch. Room was excellent (family room)

Stayed in May 2023

n/a

Very new, very clean, everything in good condition and great variety of stuff to do. The food was really varied and good quality, the staff were absolutely lovely.

Stayed in October 2022

The staff was very nice and very accommodating. We really enjoyed our stay. Would come back again in the future.

Stayed in October 2022

you need reservation for sauna. the price for spa was not transparent for us

It is modern and the food is super. The staff is really friendly and thoughtful. The pool looks gorgeous even it is too cold to swim in. Super kids friendly.

Stayed in October 2022

Nothing

Everything was great, nice modern rooms.

Stayed in September 2022