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  5. Reviews of Hyperion City Hotel & Spa

Reviews of Hyperion City Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

El. Venizelou 75-79, Chania, 73132, Greece

#45 of 137 hotels in Chania

Guests' Choice

Review Score

Based on 1003 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    9.2

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    10
    Five Stars
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Lovely staff loved our room the spa is lovely and private and the breakfast is yummy

    Lovely staff loved our room the spa is lovely and private and the breakfast is yummy

    Stayed in April 2025

  • Reviewed: March 17, 2025

    9.0
    We were very impressed with the courtesy and kind attention of the staff and the cleanliness
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Your advertising emphasizes pool view but the reality is not worth mentioning. Develop the strengths of the hotel and advertise them.

    Breakfast was good but could be much improved by having one of the staff available to cook eggs, bacon and such items that do not keep well in a bowl of oil.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    10
    Definitely Recommend
    • Leisure trip
    • Solo traveler
    • Triple Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    The bathroom light was sensor, and there was no way to turn it off until it did it by itself. I wish there was a switch

    I loved the spa and the breakfast. The breakfast had good options for making sure they had greek items. The staff was very kind and welcoming

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night

    everything was good

    Stayed in December 2024

  • Reviewed: February 28, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 3 nights

    So quiet and warm. Awesome Broccoli for breakfast!

    Stayed in February 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Triple Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    It was nice

    It was really everything

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Nice stay!
    • Leisure trip
    • Travelers with friends
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    We went there because it is a Spa hotel. However the Spa was full during our entire stay. Thursday evening until Sunday morning. It closes already at 5pm. Do not take me wrong - all else was fine. We were just a bid sad that we couldn't go.

    Was very clean and friendly staff, Also they offer coffee and drinks of the mini bar in the room.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    The staff were exemplary in their service

    Stayed in January 2025

  • Reviewed: February 1, 2025

    10
    We felt wonderful in this hotel!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    An exceptional hotel, beautiful, spacious room, very clean and everything impeccable. They upgraded us to a room with a balcony and sea view so we also had a beautiful view. Quality breakfast, with various options and very tasty. Very good location, in 5 minutes walk you can reach the port, the center anywhere. We could park the car on the street without any problems and it is free. Very friendly staff always. We had a car breakdown and the gentleman at the reception did everything he could to help us. I recommend the hotel and we will definitely stay again.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was immaculately clean and all the staff were really kind and helpful. Breakfast was generous and delicious. And the location was very convenient for exploring the old town. We had a wonderful stay and would like to visit again. I highly recommend it!

    Stayed in January 2025

  • Reviewed: December 25, 2024

    10
    Beautiful, elegant, pleasant and feeling luxury style calm stay!
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything!!!

    Everything from the entry to the exit 🙂 The receptionist was with a great smile and pleasant character, helpful and always ready to listen and assist with information and suggestions!

    Stayed in December 2024

  • Reviewed: December 19, 2024

    10
    Good value for money. V. Helpful Staff. Regards to Katerina!
    • Leisure trip
    • Couple
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Modern. Clean. SPA facilities. Good service.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Staying was really amazing. Stuff was very lovely, helpful and professional. Hotel smells soo nicely. Room was very clean, has Netflix and YouTube subscriptions and fast room service via tablet. Definitely recommended and we will also come back for sure.

    Stayed in December 2024

  • Reviewed: December 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Suite with Sea View
    • Stayed 1 night

    i booked this hotel on short notice because of the spa. unfortunately it was not possible to use it on the days of arrival and departure.

    the room with 2 seperate spaces, the location close to center. the help of the reception. parking was very good unther the hotel.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    9.0
    Perfect spot, friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The breakfast buffet had a weird selection of vegetables which threw us off a little

    Perfect location, friendly staff , comfortable beds

    Stayed in December 2024

  • Reviewed: December 10, 2024

    10
    Second time here will return excellent
    • Business trip
    • Solo traveler
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location excellent staff lots to do and see right around the hotel parking for a fee

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    We enjoyed our stay very much. The hotel is beautiful. Rooms were very clean. The breakfast was wonderful, and the girls working the breakfast buffet were fantastic.

    Stayed in October 2024

  • Reviewed: December 4, 2024

    10
    location with the sea view and walking distance to the center
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    beautiful sea view, modern facilities, complimentary drinks

    Stayed in December 2024

  • Reviewed: December 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 7 nights

    in my room the was a mirror and because the curtains didnt completely block out all the light, a beam of light was reflected off the mirror and was right in my eyes so every time I wanted to rest (whether it was day or night) I had to put and raise this mirror. Maybe it was only in that specific room

    excellent varied breakfast and every day there were different options of the dishes so you wouldn't be bored. Not bad location, quiet. Helpful and polite stuff. Perfect check in and check out

    Stayed in October 2024

  • Reviewed: November 27, 2024

    10
    Great staff! Prefect location.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast options could be more for vegetarians and vegans.

    For the location to the staff, it was a perfect stay for us. We had an early check out, and they prepared a breakfast box for us. That was really sweet. We had some request and last minute cancellations (spa), that were well taken into consideration. We had a sea view room and it was magnificent.

    Stayed in November 2024

  • Reviewed: November 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    Everything was perfect. The Recepption staff and restaurant team were so kind and polite. Thank you for your service and warming Sofia food :)

    Stayed in November 2024

  • Reviewed: November 18, 2024

    10
    Solo travel
    • Leisure trip
    • Solo traveler
    • Triple Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Exceptional view and great facilities.

    Stayed in November 2024

  • Reviewed: November 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Immaculate. Excellent location. Excellent breakfast.

    Stayed in November 2024

  • Reviewed: November 15, 2024

    10
    Wonderful time in Chania
    • Leisure trip
    • Travelers with friends
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    NOTHING

    Great hotel very close to the sea, port and old town. Fantastic location. Nice rooms decorated in a modern way. In the room there was a coffee machine, capsules, tea etc. In the fridge water, cold drinks, wine which was included in the price of the room. Towels changed every day and what surprised us the most was that there were bathrobes. The hotel also has a fantastic spa. The hotel is clean, modern, and pleasant with great service. very polite and professional ladies at the reception in the bar and restaurant and wonderful cleaning ladies. Everyone did their job professionally and were very nice, which made our stay really wonderful. Breakfast was delicious. Wide selection and everything tasty and fresh. Extremely comfortable bed and pillows!!! HIGHLY RECOMMEND!!

    Stayed in November 2024

Showing 1 - 25

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