Exceptional Hotel Experience! We had an incredible stay at this hotel! The structure itself is great, with beautiful, well-maintained facilities that make it a pleasure to spend time in. The location is also excellent. The real highlight, though, is the food: Every meal over the past week has been a memorable experience, with exceptional variety and meticulous attention to detail in each dish. Every bite, from savory dishes to desserts, feels special. And speaking of desserts—they’re absolutely incredible, as tempting as they are delicious. I’ve never seen anything like this in any other hotel. The breakfast was also really good, offering a wide selection that catered to every taste. I highly recommend booking the half board as we did, you won’t find a restaurant better than this! What truly sets this hotel apart is the attention of the staff from start to finish. They are friendly, attentive, and genuinely dedicated to ensuring every guest has an exceptional experience. Can’t recommend it enough! I rarely return to the same place twice, but here, I may rethink my rule. Thank you!

Stayed in November 2024

There were a few issues with the room but did get sorted out. Staff were helpful.

Excellent variety of restaurants. Quality of food was great. Location very good with good transport links.

Stayed in October 2024

We had amazing time in Minoa Palace. Service was excellent, very delicious breakfast buffet, good location. All the small details during our stay made us feel very welcomed. I would defenitely recommend to anyone!

Stayed in October 2024

Nothing. It was amazing!

The experience of staying in Minoa Palace resort was simply outstanding! The facilities, the services and above all, the personnel, made our stay one of the most amazing experiences when it comes to summer vacation! We travelled for the first time with our baby which was 8 months old, and they made everything so easy for us, being always there to help us, to find solutions for us, and always with a huge smile on everyone’s face! Totally recommend it!

Stayed in September 2024

I enjoyed Minoa Palace..great breakfast, clean surroundings felt safe as 24/7 reception..very important as we drove 2hrs from Hraklion airport. Andreas at reception checked us in and out..pleasant experience always with a smile. There was parking for a loan car at no extra cost. Pool is AMAZING and pool staff attentive. Breakfast buffet caters for all tastes..felt full till dinner.

Stayed in August 2024

Toilets at the beach side could be cleaner and small renovations here and there. The pool close to reception could be more clean. However, these are small details.

I really like the wine testing menu at the sea side restaurant and the setup at the sea side/beach. Friendly service and a special relaxed environment. The rooms were really comfy, open büfe for breakfast and dinner was great! We have received another gift every day, thank you!!

Stayed in September 2024

A true 5 star resort with 6 star staff

Stayed in August 2024

Everything

Stayed in August 2024

The hospitality and the care for the details was very outstanding. Zoe and the and lovely staff with no exceptions made sure we are very delighted with the stay.

Stayed in August 2024

What bothered me was that towards the end of our stay, the room next door got occupied and I could hear them being intimate, so thin the walls are! The spa pool & jacuzzi waters are kept so cold, it's impossible to get in. And they must upgrade their gym, which is totally incompatible to a 5-star hotel (extremely old equipment).

The resort is very beautiful, the beach area is nicely kept, from the hotel location you can see both sunrises and sunsets. The food choices were amazing, a massive buffet both at breakfast and dinner. Dinner varied every evening. Room, bed and bedlinen were very comfortable. Staff is mostly young and well trained to be polite, as I noticed Greek people is not always so. There was always live music playing somewhere every evening.

Stayed in August 2024

The drinks are not included in the dinners. The beach is not sandy even though it looks sandy in the pictures. It would be nice to have more gaming activities, e.g. have a room with billiards. But overall, these things are not that significant.

Great place. Very friendly staff. The beach is nice, even though it is not sandy. The sea is warm and clean. The pools are also great. The food is the best hotel food I have ever had, 10/10. The cocktails are good in the bars. The rooms are great. There was also live music every day, a very good one. There are also water sports activities nearby. Amazing place

Stayed in August 2024

WiFi was very weak throughout the property.

Well kept Courteous staff

Stayed in August 2024

No

Spacious, clean, comfortable and beautiful

Stayed in August 2024

Everything was exceptional

Breakfast was excellent. We have a handicapped daughter and everyone was so accommodating.

Stayed in July 2024

Cleanliness in the bathroom could be better.

We loved the extremely diverse breakfast and the coffee was excellent. The staff was very friendly and professional, particularly Babis and Zoi. The entertainment on Tuesfay evening with the band ... Panda was on par to a jazz bar. It's lovely to be able to spend a whole day only in the resort, if we wish too.

Stayed in June 2024

The staff were of high quality and provided excellent service. The quality of the food served in the various restaurants was very good.

Stayed in June 2024

N/A

A real 5 star hotel. Even at the end of the summer season the team is great.

Stayed in October 2023

Gym area (old equipment). Working hours of the spa and pools. We didn’t really understand why the pool area and spa closes at 6 pm as we found it to be a little bit too early. Coming after a day of hiking it would be nice to relax near the pool.

The first and the most important in this hotel is the staff! Everyone was just exceptionally good, welcoming you as if you are a family member. They create the atmosphere of relaxation and good mood. The complex itself is big, well maintained, consists of two hotels divided by the road but connected by a bridge. We stayed in the older part of the complex and we loved it although It needs some upgrades (gym for instance). Beach area is really nice. We appreciated that the music in the beach bar was not loud and one can enjoy the sound of the sea, it was very relaxing.

Stayed in October 2023

Nothing

Everything.

Stayed in October 2023

Beautiful facilities, friendly and helpful staff, perfect location. We had a waterfront double room on the Imperial side which was amazing. Opened our glass doors onto the balcony directly overlooking the beach and sea.

Stayed in October 2023

The complimentary services in the spa were a little disappointing. The jacuzzi was not very warm, and the indoor pool was also not heated, which we thought it would be from the website. However, they have a hamam and sauna that could be used for a pretty low price, which they said would be included if we bought any spa treatments.

We had a lovely stay at Minoa Palace! The staff was kind and welcoming and provided great service and nice little perks like an anniversary cake and a free bottle of wine, and a little gift when you check out. The breakfast and dinner buffet was overall really great! We spent a lot of time at the pool, and the grounds are beautiful and well maintained. There are a lot of restaurants and shops within walking distance, and a bus stop right outside the resort, making it easy to go to Chania or in the other direction to Kissamos. The room was fairly basic but nice and all we needed, and the bed was very comfortable.

Stayed in October 2023

Stay was faultless

The food was varied and of a very high standard. Room and hotel was clear, spacious and well maintained throughout the stay. Staff were friendly, helpful and went out of their way to make our stay even more special and enjoyable. I can’t wait to return on our next visit for our honeymoon!

Stayed in October 2023

The resort is very meticulous, the food is very good, the rooms are renovated, feels like a true 5 star hotel, bars and restaurant are great and the prices are very reasonable. We really liked it and we are sure to come back.

Stayed in September 2023

The inside pool was cold. Jacuzzi old small and not warm important for the cold or windy inside door days. The hotel design is a bit out dated. But the pros beat the cons

Great location. Amazing breakfast spot. Great beach. Big rooms. Recommend

Stayed in September 2023