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Reviews of Poli Cave House Santorini

Fira Exo Katikies, Fira, 84700, Greece

#222 of 232 vacation rentals in Fira

Guests' Choice

Review Score

Based on 16 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    6.2

  • Facilities

    7.6

  • Staff

    7.8

  • Value for money

    8.1

  • Free Wifi

    10.0

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Showing 1 - 16

  • Reviewed: September 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was very beautiful. I was comfortable and clean. Because the house is cave style it had only one window in the entrance. About the location if you are with the car ypu need 5-10 minutes to get to fira but if you are walking i wouldnt advice staying here.

    Stayed in September 2024

  • Reviewed: December 6, 2022

    9.0
    Great experience.
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    There can be a key safe at the front door so the guests can check in them self. That will be ideal.

    Excellent environment and very friendly host. You can have everything you need in the house, even the pots and silverwares for cooking a meal. There are two rooms available for use, both are large 2m*2m. And a large sofa that's enough for laying down.

    Stayed in December 2022

  • Reviewed: October 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    There was no clear indication where to park our rental car. The neighbors living in the street were very unfriendly. Indicated that they will scratch our car if we didn't park about 200m from our house next to the road. The one bedrooms bedding didn't smell to fresh. The towels wasn't nice and soft. On arrival there were a few flies due to horses stabled close by.

    Very neat and clean. Kitchen was nicely equipped except for a egg lifter. A bigger ketel will be nice for 4 people. A microwave will be a nice addition.

    Stayed in October 2022

  • Reviewed: January 29, 2024

    10
    Ideal Stay in Fira
    • Leisure trip
    • Solo traveler
    • Villa
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful hospitality, nice and calm location. I really enjoyed my stay in Poli Cave House

    Stayed in January 2024

  • Reviewed: September 10, 2023

    2.0
    The experience with been told Lies, harassed and bullied RUINED our stay in Santorini
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 4 nights

    There wasn't much I liked about this property. in fact the host ruined our stay in Santorini. Firstly, on the first day we caught the host spying on us from above and over the roof. We felt violated and there was no privacy. We had innocently booked knowing three adults were travelling. the accommodation stated it sleeps up to four. When we arrived, we were told that we only booked for 2 adults. It was an innocent mistake. During our trip we had booked over 11 different hotels in Europe, Our experience with all our hotels, except this one was excellent. I have never experienced a host like this before. The host refused to accept my explanation that our booking for 2 adults and not 3 was an innocent mistake. We were demanded to pay 300 Euros more for the extra person. I was also threatened that it was the week of 15 August, and we should be paying more. I clearly told the host the booking in Booking.com was made 8 months prior in January when the booking was accepted and fully paid back in January. I was provided a bank account to transfer the additional money to and was told this was the owner's Bank account. I was threatened and was told the owner lived up the street and he has seen three people were living at the property and we needed to walk separately. Fancy been afraid to even walk up the street because we were told people were watching. Not something you want to experience when on holidays. When I asked to meet with the owner after we were harassed every day, the story changed. We were lied to, and when I asked a simple question regarding the fact there was no HOT water I was ignored. The host ruined our 4 days in Santorini.. If the host /owner was a decent business person, the fact there was NO HOT WATER , OUR BOOKING MISTAKE WAS INNOCENT, they could have tackled the issue differently by saying " Hey guys we realise there are three adults, you only booked for 2, but that is OK given there is NO HOT WATER at the house.

    There wasn't much I liked about this property. in fact the host ruined our stay in Santorini. Firstly, on the first day we caught the host spying on us from above and over the roof. We felt violated and there was no privacy. We had innocently booked knowing three adults were travelling. the accommodation stated it sleeps up to four. When we arrived, we were told that we only booked for 2 adults. It was an innocent mistake. During our trip we had booked over 11 different hotels in Europe, Our experience with all our hotels, except this one was excellent. I have never experienced a host like this before. The host refused to accept my explanation that our booking for 2 adults and not 3 was an innocent mistake. We were demanded to pay 300 Euros more for the extra person. I was also threatened that it was the weel of 15 August, and we should be paying more. I clearly told the host the booking in Booking.com was made 8 months prior in January when the booking was accepted and fully paid back in January. I was provided a bank account to transfer the additional money to and was told this was the owner's Bank account. I was threatened and was told the owner lived up the street and he has seen three people were living at the property and we needed to walk separately. Fancy been afraid to even walk up the street because we were told people were watching. Not something you want to experience when on holidays. When I asked to meet with the owner after we were harassed every day, the story changed. We were lied to, and when I asked a simple question regarding the fact there was no HOT water I was ignored. The host ruined our 4 days in Santorini..

    Stayed in August 2023

  • Reviewed: January 17, 2023

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Solo traveler
    • Villa
    • Stayed 6 nights

    Monica met me at the gate, she was very helpful .. she loved my dogs, and showed me the place .. the location is a little outside of Fira, but very authentic, you get to see another side, away from the hustle of all the tourists and noise in the summer :)

    Stayed in January 2023

  • Reviewed: November 29, 2022

    1.0
    • Business trip
    • Travelers with friends
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 24, 2022

    10
    Friendly, high standard of cleanliness, historical and interesting building for a quiet stay.
    • Leisure trip
    • Couple
    • Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    It suited us well for a short, peaceful and private stay on a busy and crowded island.

    Hosts were welcoming, kind and generous.They helped us with rental cars and arranged for a friend to take us to the port when two taxis failed us. We also liked the authentic location and the beautiful courtyard for eating in the evening. The property was stylish and original and we appreciated the daily cleaning and fresh towels and bedding every day-we did not expect this exceptional service!

    Stayed in August 2022

  • Reviewed: August 14, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    Beautiful place, very clean and comfy. The host is very kind and helpful. An amazing location to relax and enjoy Santorini!

    Stayed in August 2022

  • Reviewed: July 25, 2022

    3.0
    I would not stay I knew the quality of the property.
    • Leisure trip
    • Group
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    on the first night, it was cold and there was no blanket. Wei called them for blankets and yes they provided. electric stove was not working at all, and neither coffee machine was working.

    not at all.

    Stayed in July 2022

  • Reviewed: February 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: August 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: June 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: July 2, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: October 24, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Villa
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2022

Showing 1 - 16

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