Reviews of Rethymno Mare Royal & Water Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Skaleta Rethymnon, Skaleta, 74100, Greece
#19 of 19 hotels in Skaleta
Guests' ChoiceReview Score
Based on 6 hotel reviews
Score breakdown
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Cleanliness
6.3
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Comfort
6.4
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Location
6.2
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Facilities
6.8
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Staff
8.0
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Value for money
5.6
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Free Wifi
5.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 6
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Reviewed: July 4, 2022
Kat
Denmark24 Reviews6 helpful votesPleasantThe service in the reception. In the booking it said check in at 14:00, which the first receptionist also told us, so first we waited half an hour since we came a bit early. At 14 a new receptionist then told us it was 15 due to Covid. We were then sent to the pool quite a walk away to find that we had to go back to the receptionist to rent towels. The bathtub in the room was not clean
The food
Stayed in July 2022
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Reviewed: August 20, 2022
Martyn
United Kingdom5 Reviews3 helpful votes“Swimming facilities are good but cleanliness all round Was very poor disappointing holiday”restaurant staff are rude especially the manager, cutlery and plates were dirty we were B/B breakfast was under par more like a 3*, the room was nice but very dirty had to chase to get the bedding changed, in the main bed was broken so couldn’t be clean underneath properly, there was discarded rubbish empty cups, cans, and plastic water bottles in the garden area as you walked up to the main pool, paid £5g not Worth it If they get there act to gather it could be a nice hotel.
The pool swimming pools were good
Stayed in August 2022
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Reviewed: August 7, 2022
Per
Sweden2 Reviews3 helpful votes“Not satisfied at all and did not meed expectation's”The hotel was presented as 5 star or 4+ star and maybe it was 15 years ago. The water park was old and the kids got hurt running the slides. Most everything about the food was under all criticism.. The breakfast was not organised at all, lack of several standard items normal for breakfast. Some not tasty at all and the juice was not juice but soda without carbonation. Melons and other fresh fruits ran out. Bread was not fresh.. Both lunches and dinners were messy and chaotic. There was only a buffet and most of it didn't taste good. There was no à la carte menu but only a buffet all evenings, no variety on the buffet.. Went away for both lunch and dinner most at least half time.
Stayed in July 2022
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Reviewed: August 2, 2022
Hanru
South Africa39 Reviews24 helpful votes“Below average”This is an old hotel that has not been well maintained. It is advertised as 5-star, but lacks basics and service expected in a 4 star hotel. Rooms are only serviced every second day. There are not enough deck chairs for the guests. The restaurant seems completely overwhelmed and understaffed and most meals were chaotic with food running out and long queues. Rooms are basic.
The water slides and pools on the property are great for families with children.
Stayed in August 2022
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Reviewed: October 22, 2023
Rob
United Kingdom6 Reviews2 helpful votesGoodThere are no comments available for this review
Stayed in October 2023
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