Can be noisy from other rooms.

Relaxing and clean. Staff very professional and helpful

Stayed in July 2023

that our door was broken while we were staying in VIP luxury suites. We were locked out from 12 o’clock in the morning till about 12:50 AM. We have been on the boat all day. My daughter was sick and was laying on the ground. The manager was disrespectful, rude, and could care less. I would think they would want to care more, but obviously they don’t put the customer first

Location, amenities, and the beauty

Stayed in June 2023

views from the room

breakfast staff helpfulness

Stayed in June 2023

Did not think rooms, breakfast, cleaning and attention to detail was of ‘5 star quality’ and therefore felt a bit short changed with how much we paid. Small TV in room with no access to digital platforms and only two channels in English, no information pack in the room, cleaning was not up to scratch: windows and mirrors not wiped down or side tables. Asked for something special for wife’s birthday and nothing was done and then when we complained was told the welcome drinks and small plate of fruit we got when we arrived was it. Coffee with breakfast poor quality, scrambled eggs runny and some stuff did not taste super fresh… overall had a good stay but nothing to write home about.

Friendly and welcoming staff, excellent pool and spa facilities, lovely resort and the location is really really great - very near beach and main streets in kamari. Decent breakfast selection and nice enough gym.

Stayed in June 2023

The water at the hot tub and the bathroom was barely hot, when we asked if there is a problem with the steam the housekeeping man told us that it’s not hot because of Covid-19 - can’t understand what is the connection so those of you who like boiling water, you’ll be disappointed

The room was really big, there is a parking lot, nice breakfast, the bad was really comfortable and the staff was amazing.

Stayed in May 2023

The food in the hotel restaurant was excellent, pool was amazing and had our own private sun beds. The staff were really friendly and very helpful. Would definitely recommend the hotel for a relaxing holiday

Stayed in May 2023

The breakfast menu should change as it gets monotonous if you are staying more than 2 days

Stayed in April 2023

We booked an executive room which if going off season I wouldn't bother as loads of beds at the four pools. I felt the executive rooms were not private enough I did say this to manger and he did change our room. You can hear everything in the rooms adjacent to you ..we were woke at 4am by some one vomiting and they may as well have been in our room

The resort was lovely and very near to the beach. There were 4 different pools and lots of pool beds with towels left out every morning. We had one of the couples treatments in the spa and it was really good value and included a bottle of Cava. Breakfast was good and loads of options ..I didnt have lunch or dinner so can't say what that was like. Cleaners came every day and resort was lovely & clean

Stayed in October 2022

nothing

beautiful and peaceful

Stayed in October 2022

nothing

location

Stayed in October 2022

Would have been nice to have been provided with some tissues or paper towels for general use. Also biggest problem was getting to and from room. It would be useful to have some signage. I understand perhaps listing rooms numbers, but what about having zones in relation to Santorini e.g. zone Thira, Zone Kamari, Zone Oia. Something like this would have been very helpful.

More or less everything.

Stayed in September 2022

- The facility is well maintained but you can see that it was built many years ago, not really modern and also the interior design was a bit dull. - The service was not 5star like, not really attentive and not well trained (eg forgot things you ordered). - The quality of food for breakfast was a bit disappointing, eg dry croissants and bread form yesterday, no fresh Organe juice (tasted like concentrate) - located close to airport, so you hear an airplane taking off every hour or so all in all, not really a 5star hotel for us

enough space (three pools),friendly staff, free room upgrade

Stayed in September 2022

kamari location ok but a little downscale compared to Caldera side

very comfortable with great facilities and staff.

Stayed in September 2022

Blaring awful music by the pool it should be just tranquil relaxing or Greek music softly playing not 80’s dreadful loud pop music.

great location and lovely welcoming staff.

Stayed in August 2022

Beautiful property with very friendly staff.

Stayed in September 2022

rooms slightly outdated for a 5 star would have expected a bit more.

spacious, friendly staff, amenities.

Stayed in September 2022

very hot in the junior suite

4 pools

Stayed in August 2022

Overall the facilities and experience is not five stars, but four stars and this rating reflects this. I do not really understand the extremely good rating here on Booking Some specific points: - staff was okay, but not good enough for a five-star hotel, e.g. requests easily forgotten, often late and inattentive ... always had the feeling staff is there because it's a job but not because hospitality was at their heart - no one is asking you for drinks or food around the pool although the restaurant is just next to it - room was very tiny. we were in a superior executive room with semi-private pool. the semi-private pool is quite useless as it is shared with 5 rooms and very small considering this and you just have a bad view from the room - breakfast is not good enough for a five star hotel ... limited fruit selection, juices not natural, etc.... everything not really up to the quality that you d expect (eggs, bakery sometimes not fresh, etc.)

- nice pool area with a good vibe - dinner menu was limited, but high quality - good organization by the reception for transfers and other topics

Stayed in August 2022

Would have preferred more food options

Great facilities and located in a great area

Stayed in July 2022

the gym was small and half of the equipment was out of order. and you had to pay to play tennis, should have been a deposit for the equipment only

gorgeous property, beautifully kept and so many hidden private pools. fantastic buffet breakfast with lots of choice

Stayed in July 2022

Lower shower head was leaking. I was missing the Santorini beautiful views. This is in a beach town with no view of the outside of the resort. But its inside looks great. Jacuzzi is extra pay, and expensive, even if u get a massage.

Beautiful resort, super friendly and helpful staff. Close to the beach. Breakfast on the pool is nice with great variety of fresh food.

Stayed in July 2022

No issues

Spacious and relaxing. Clean and well maintained

Stayed in May 2022

Our room (Classic) was a little cramped for 2 people with 2 large suitcases. The bathroom was too dark - the shower in particular was very dark. Breakfast was good but not five star.

The pool areas (there were five or six) were superb. All staff were welcoming, exceptionally friendly and eager to please. (special mention for Anastasia) Everywhere was spotlessly clean. Bar food was very tasty. We were accommodated with a late check-out for no extra charge. Airport pickup and drop off were very smooth and efficient (thanks Emile)

Stayed in May 2022

Apart from the manager and a couple of staff members, the majority of the staff was very unwelcoming to the point where it was frightening to ask any questions. For example, I couldn’t figure out to get one of the lights working and thought the socket went out. I asked a staff member to take a look and he said I have to turn on XYZ switch on the wall at the other end of the room first like this was obvious then stomped out shaking his head.

Four swimming pools, close to the beach, the manager was very helpful and changed our room when we had an issue with the first one

Stayed in April 2022

There’s nothing I didn’t like about this heaven

I liked everything about this hotel and I am usually very picky,l Stuff, clean room everyday, pools, breakfast, location, love love love!

Stayed in August 2023