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Reviews of Santorini Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Main Street, Fira, 84700, Greece

#72 of 111 hotels in Fira

Guests' Choice

Review Score

Based on 383 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    9.0

  • Free Wifi

    8.5

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Showing 151 - 175

  • Reviewed: June 26, 2023

    10
    Perfection.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing- all good things

    We loved the staff and the location the most! They went above and beyond and were always friendly.

    Stayed in June 2023

  • Reviewed: June 23, 2023

    8.0
    Great location . Lovely staff very helpful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Great location . Room nicely decorated and comfortable . Lovely breakfast included

    Stayed in June 2023

  • Reviewed: June 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was great, very clean vicinity and friendly staffs. The breakfast options were amazing 👏🏾. The staffs made sure you're comfortable. I really enjoyed my stay there. And we also got a welcome gift from the hotel.😊

    Stayed in June 2023

  • Reviewed: June 20, 2023

    10
    This hotel was clean and comfortable and the staff was amazing. Good location! Would stay here again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was incredible, before our trip they answered and questions we had. They helped us with securing a taxi to and from the airport and with suggestions on what do do in town. the facilities were very clean and comfortable. we thoroughly enjoyed our stay.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location directly opposite Three Bells. Staff very accommodating and offered complimentary upgrade.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was really nice, great variety of food and beverages. Great place to relax!

    Stayed in June 2023

  • Reviewed: June 7, 2023

    8.0
    Great short stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent location. Simple, contemporary decor.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    excellent
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    too many stairs lol

    very clean, pleasant staff. centrally located

    Stayed in June 2023

  • Reviewed: June 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast should start 7pm Location hard to get to up hill especially elderly need transfers or taxi

    Stayed in May 2023

  • Reviewed: June 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 7 nights

    Lovely hotel with plenty of facilities. Pool area was nice. Great choices at breakfast. Was just a good distance and easy walk to the main shops and restaurants. The only fault was the weather, but you couldn’t do anything about that 😊

    Stayed in May 2023

  • Reviewed: May 30, 2023

    8.0
    Very nice and comfortable -- would not hesitate to recomend to people
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Lacking a concierge type of service -- front desk was efficient but not great at "what to do" type of advice

    Nice room with a balcony. Very nice location and good breakfast choice

    Stayed in May 2023

  • Reviewed: May 30, 2023

    10
    overall amazing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the facilities was clean and the rooms was done daily

    Stayed in May 2023

  • Reviewed: May 30, 2023

    10
    amazing stay free upgraded room perfect location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the rooms and pool was fantastic

    the staff was amazing

    Stayed in May 2023

  • Reviewed: May 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great breakfast

    Stayed in May 2023

  • Reviewed: May 24, 2023

    10
    Exceptional
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, helpful staff, great breakfast.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    10
    A relaxing stay in a beautiful hotel on a very special island.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The ONLY downside was the swimming pool temperature. It was freezing! The pool loungers, beds and bar area were immaculate as was the whole hotel but the pool remained empty

    we liked EVERYTHING about the property. Our room was excellent with a view over the pool and the sea in the distance. A very comfortable bed and plenty of storage space.A 10 min stroll along the Caldera path took us into the centre of Fira. Breakfast varied every day so everybody was catered for. the staff were marvellous

    Stayed in May 2023

  • Reviewed: May 23, 2023

    10
    Gorgeous hotel and brilliant management.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Wonderful hotel and great management. We booked for one night but our flight got to Santorini for 7a.m. which was hours before check in, so they upgraded our room and also said we can have an extra breakfast at 8 for free rather than having to go find breakfast outside.. The hotel was gorgeous and the room was amazing with gorgeous views! The management was great and was at service straight away when needed! 11/10! would recommend to anyone travelling to Santorini.

    Stayed in May 2023

  • Reviewed: May 21, 2023

    8.0
    Better invest in this hotel if traveling with kids and in summer!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom has a glass door that dos not provide the best privace soundproofing features. Also, in dispite of all the good things, this hotel is more like a 3 stars than 4, considering the standard decoration and comfort of the bedroom. It is important to mention that the breakfast included does not correspond to a 4 stars hotel. The hairdryer is unbelievably bad. It wouldn't blow out a candle. It's a safe model that doe not heat up enough to give the hair a nice and quick shape. Bring your own hairdryer to not get disappointed.

    The location is quite good, close to the narrow streets where the village is with its all stores and restaurants. The pool is unbelievable nice but we couldn't enjoy as it was raining and windy. The structure is excellent! Staff are very helpful.

    Stayed in April 2023

  • Reviewed: May 15, 2023

    10
    A home away from home.
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    The hotel has an excellent location, very clean and absolutely great staff. The service provided was 10/10 which made our holiday more memorable. The moment we arrived until we checked out, I couldn't be more thankful. I have to give a special mention to the bar staff in the pool, Michalis and the lady serving our food (pity we didn't get her name). The guy in the reception Nichos has been really helpful but again kudos to everyone in the hotel. Everyone we see constantly has smiles on their faces which makes it very comfortable. I will definitely come back and stay here again. Thanks a million.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    10
    Superb !
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    Room size and breakfast could have been better .

    The hospitality was superb . Very helpful front desk .

    Stayed in May 2023

  • Reviewed: May 6, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was big, beautiful views and clean. breakfast was good. staff were nice friendly

    Stayed in April 2023

  • Reviewed: May 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    Nice breakfast, but it would be better to have more vegetarian options, like scrambled tofu, etc.

    Great value for money. Nice location, at the center of Thera. Very clean and spacious room, exactly as mentioned in the pictures. Best hotel experience so far.

    Stayed in April 2023

  • Reviewed: May 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The breakfast could be improved a little. It was not bad at all, but there seemed to be room for improvement for a 4-star hotel. After the first day, it felt a bit monotonous with limited options to choose from.

    Amazing hotel, really felt like a palace when you first enter inside. The hotel staff were very welcoming and friendly. They helped us with planning our visits nearby and also helped in booking some tours. The room was very spacious and well cleaned. The pool was also very good with the view of the ocean.

    Stayed in April 2023

  • Reviewed: April 28, 2023

    9.0
    comfortable stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    not very close to Fira town center. a little hard to transport if use public bus. all rooms windows and balconies not facing west, you will not have most popular ocean views of Santorini when staying in room.

    the room assigned to us was new extension finished months ago. facilities look new. very friendly and professional staff at reception desk, they took care of customers needs. good breakfast. clean and spacious room. beautiful view from room

    Stayed in April 2023

  • Reviewed: April 22, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room with Plunge Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Stunning hotel in a perfect location for exploring the island. Parking right outside the front door, spotlessly clean with amazing staff!!!

    Stayed in April 2023

Showing 151 - 175

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