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  5. Reviews of The Excelsior - Small Luxury Hotels of the World

Reviews of The Excelsior - Small Luxury Hotels of the World This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 Komninon Str. & 23 Mitropoleos Str., Thessaloniki, 54624, Greece

#12 of 79 hotels in Thessaloniki

Guests' Choice

Review Score

Based on 659 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.9

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    8.8

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location, in walking distance to everywhere. Very nice street. Very nice design and decoration in the building. Wide, modern, super clean room with every facility you can need. Very good breakfast menu and wide range buffet. Service is perfect. It was a really good start to the day having breakfast in the mornings in a very cozy restaurant room. The staff was super friendly, smiling and helpful with every need. The vale service is a huge plus, we could easily leave our car in the front of the hotel and enter our room in seconds. In our next visit to Thessaloniki we will definetely stay in The Excelsior. Thank you for making our holiday unforgetable.

    Stayed in March 2025

  • Reviewed: April 2, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Excelsior Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is perfect

    Stayed in April 2025

  • Reviewed: March 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 1 night

    We booked a room at the very last minute and arrived late at night and were made very welcome. We asked for a quiet room and were upgraded to be at the back of the hotel, in a very large and comfortable room. Breakfast was plentiful, if not especially imaginative, with lots of options.

    Stayed in March 2025

  • Reviewed: March 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Excelsior Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy due to the rooms facing the street and across there’s a bar working late

    Very central location, friendly staff, good design

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Luxurious hotel in heart of Thessaloniki
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 13 nights
    • Submitted from a mobile device

    We had wonderful time in this hotel. We stayed for 13 days during Christmas time and we will come back again. Hotel room was specious, wonderful breakfast, very friendly staff.

    Stayed in January 2025

  • Reviewed: February 3, 2025

    10
    Great staff, great location
    • Leisure trip
    • Couple
    • Penthouse Suite
    • Stayed 2 nights

    very good

    Stayed in February 2025

  • Reviewed: January 18, 2025

    10
    Exceptional
    • Couple
    • Excelsior Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Liked everything

    Clean, beautiful, practical, amazing staff and breakfast, excellent location

    Stayed in December 2024

  • Reviewed: January 7, 2025

    9.0
    Overall it was an excellent stay and experience!
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 2 nights

    The room size was a bit smaller than expected.

    The staff was extremely polite and friendly. We are very happy for their support!

    Stayed in December 2024

  • Reviewed: January 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location ! Kindly and helpful staff !

    Stayed in January 2025

  • Reviewed: December 20, 2024

    10
    stay at Hotel Excelsior
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing at all

    exceptional in every way. location very central, hotel staff very professional and helpful. breakfast very appetizing and with a variety of cold and hot selections. hotel and rooms very tastefully decorated and room size larger than average. Couldn't ask for anywhere better. will definitely return and highly recommended.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Excelsior Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel and great location!

    Stayed in December 2024

  • Reviewed: December 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Loved that it was centrally located. The staff was friendly and helpful with suggestions. The breakfast was excellent. It's a lovely, classy small hotel with an exceptional staff.

    Stayed in December 2024

  • Reviewed: November 29, 2024

    10
    I will prefer this hotel for the next trip too! It was great, clean and has good location.
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location, kind stuff, clean and fancy rooms

    Stayed in November 2024

  • Reviewed: November 24, 2024

    8.0
    Great for short stays
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The shower leaked water everywhere in the bathroom

    Breakfast was great, excellent location

    Stayed in November 2024

  • Reviewed: October 2, 2024

    10
    Just perfect
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautifully designed. Very luxuorious. Staff were so amazing and helpful.

    Stayed in October 2024

  • Reviewed: September 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a unique hotel with pleasant personnel and nice decor. There were panels at our window to close to eliminate noise from the street. It was clean and up-to-date.

    Stayed in September 2024

  • Reviewed: September 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    location. room

    Stayed in September 2024

  • Reviewed: September 25, 2024

    9.0
    Lovely hotel and good location.
    • Leisure trip
    • Group
    • Excelsior Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping poor. I had to ask for the room to be cleanedcand for more toilet rolls. The shower leaked all over the bathroom floor. I had to use our towels to clean it up. The basin was blocked and one bedside light did not work.one of the lights over the mirror did not work.

    Housekeeping was poor. I had to ask for the room tio be cleaned. The shower leaks all over the bathroom floor. I had to use the to soak up the water. The bathroom basin was blocked and wasn't fixed. One if the bed side lights didn't work.

    Stayed in September 2024

  • Reviewed: September 24, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staffs are really polite and respectful. The breakfast was perfect and tasteful. I recommend everybody who would like to have great and comfortable stay in Thessaloniki.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise of the air condition

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Excelsior Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower retained the water on account there was not any slope for The water to go through The drain so it stayed in The shower.

    The staff was wonderful and The location was excellent.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    10
    Great hotel
    • Business trip
    • Solo traveler
    • Excelsior Classic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I like everything in this hotel

    Great hotel at exelent location. Hotel is small but unique with interior, staff taking care of everything - with smile, including chocholade in the evening...breakfast is great..

    Stayed in September 2024

  • Reviewed: September 10, 2024

    9.0
    had lots of fun in Thessaloniki as usual
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    bathroom and restrooms are a bit weird and small, especially with a small kid once you close the restroom door a kid can't open it at all

    the location is amazing, it's one of the best corners downtown - stores, the sea, the restaurants all at 10 mins distance. Even when you go downstairs you have the fantastic restaurant and two bars - what a start for your vacation:) Staff is gerat and were kind to park the car for you with one of the 24/7 parkings the hotel works with Highly recommended place for your stay in the city!

    Stayed in September 2024

  • Reviewed: September 9, 2024

    10
    Fantastic hotel.
    • Leisure trip
    • Couple
    • Excelsior Classic Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Beautiful. Very clean. Excellent service. Location.

    Stayed in September 2024

Showing 1 - 25

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