19-25 Vivilaki, Chania, 73133, Greece
#9 of 137 hotels in Chania
Guests' ChoiceBased on 365 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.4
Facilities
9.6
Staff
9.6
Value for money
9.1
Free Wifi
9.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 26, 2025
Papadopoulou
GreeceToo many electronic controls for simple tasks in the room and none working properly, it's a pity. Also the light in the bathroom is not proper for make-up despite the magnifying mirror.
Excellent location, good food, friendly staff
Stayed in March 2025
Reviewed: March 14, 2025
Merwin
United StatesView was amazing
Stayed in March 2025
Reviewed: March 3, 2025
Kseniia
RomaniaIt was just excellent. One of the best hotels I ever stayed. Very good restaurant
Stayed in March 2025
Reviewed: February 13, 2025
Sam
United KingdomBrilliant on every level. Staff, value, facilities, comfort. Stylish and very thoughtfully designed. Couldn’t fault anything
Stayed in February 2025
Reviewed: February 9, 2025
Zohar
IsraelLovely hotel with wonderful staff and nice quiet location on shore with great views and nice breakfast. Some more vegies for breakfast is the only thing that I would add
Stayed in February 2025
Reviewed: February 6, 2025
Wanjing
ChinaThis hotel has a wonderful sense of design—minimalist, comfortable, and thoughtfully arranged. The service is attentive and considerate, making the stay even more enjoyable. The room offers stunning views, allowing guests to take in the beauty of the sea up close at any time. It’s just a pleasant 10+ minutes walk along the coast to reach the city center. Staying here for three to four days would be an incredibly relaxing and delightful experience. Highly recommended!
Stayed in February 2025
Reviewed: December 21, 2024
Evangelos
GreeceHospitality was for second time of our experience, exceptional. You can not expect anything better.
Stayed in December 2024
Reviewed: December 7, 2024
Ilan
IsraelNothing, all was outstanding (except one dish of the superb dinner …)
It’s an amazing hotel by all means - room, view, spa, restaurant, location and staff !! (It was so good that I even agreed with George that Panatinaykos was a better basketball team than NJ I this year …)
Stayed in December 2024
Reviewed: December 4, 2024
Peter
United StatesOpening up breakfast at 7:00
Breakfast was adequate. A few more choices would be nice.
Stayed in November 2024
Reviewed: November 17, 2024
Adi
IsraelThe only minus we can think of is that the heated pool is not really heated..(visited in November). But it is such a small thing comparing to all the pluses.
We had a great stay! The room was big and spacious, clean, felt new. And the view.. Amazing. The bed and pillows were very comfortable. The staff were all so kind and helpful. The hotel is not located in the city center (but not very far), which for us was exactly what we wished for - peace and quiet. The breakfast was great and also the dinner at the restaurant!
Stayed in November 2024
Reviewed: October 29, 2024
Dhiri
United KingdomReally beautiful location
Stayed in October 2024
Reviewed: October 28, 2024
Vasileios
Greecesatellite TV , jacuzzi in the room wasn't working
fantastic location, beautiful modern decorated room with amazing view, comfortable bed, private hamam in yhe room, great restaurant
Stayed in October 2024
Reviewed: October 27, 2024
Lisa
United StatesKeep in mind there is a 30 minute walk to the Old Venetian harbor, also the pool is indoors and it smells a bit of mildewy in that area…
A gorgeously renovated property. Listen to the waves as you go to sleep. Beautiful, comfortable and breakfast is ⭐️ and our steam shower was a treat!
Stayed in October 2024
Reviewed: October 16, 2024
Richard
AustraliaThe gym facilities were limited
Beautiful views lovely waterfront walk to the old town. Staff very helpful 5 stars
Stayed in October 2024
Reviewed: October 15, 2024
Rinderle
United StatesNothing
Clean, friendly, great breakfast and location
Stayed in October 2024
Reviewed: October 11, 2024
Tom
United StatesToo far from everything else
Location on the water
Stayed in September 2024
Reviewed: October 7, 2024
Philip
United KingdomNot great cat lovers - lots of them outside but they generally took the hint and weren’t a nuisance. No nearby beaches so we generally used taxis to the beaches on the west side of town or walked in and got the 21 bus from Chania bus station and back.
Breakfast choices and buffet items all good. Availability of tomato ketchup would have been welcome. All staff great. Loved the sea views from our room and the dining patio open to the sea. Reception couldn’t be more helpful. 20 to 25 min walk into town.
Stayed in October 2024
Reviewed: September 28, 2024
Cordelia
United KingdomThe Family Suite has two bedrooms as advertised, but the smaller bedroom is a kind of mezzanine and the two bedrooms have no doors/walls between them, so we still ended up creeping about in the dark once our child was in bed (but still had a lovely stay!).
The hotel is beautifully designed with stunning sea views. The staff were all extremely welcoming and helpful at both reception and in the restaurant, where in particular they were very accommodating of our young daughter. The food in the restaurant was fabulous and there is a simple but lovely spa with an indoor pool, steam room and outdoor whirlpool.
Stayed in September 2024
Reviewed: September 21, 2024
Jessica
United StatesThe spa is too close to the pool so is noisy when you are trying to relax.
Well done hotel. Close enough to town to walk about 20 minutes. Comfortable beds. Spa staff excellent.
Stayed in September 2024
Reviewed: September 17, 2024
Sandra
SwitzerlandWe’ve had our wedding in chania on 31st of August, an we had the pleasure to stay at this wonderful, perfect, professional and dreamy modern hotel. The employees are just so friendly, welcoming and lovely! We will come back as often as we will be in chania. This was the most wonderful experience and made our wedding even more special.
Stayed in September 2024
Reviewed: September 16, 2024
Marc-olivier
CanadaBeautiful modern hotel with great service and amenities but mostly incredible views. The breakfast was very good. This hotel was a highlight of our trip to Crete and would recommend to anyone.
Stayed in September 2024
Reviewed: September 7, 2024
Dinah
AustraliaNothing
It was stunning- location was peaceful, the renovation of this historic building is amazing, the staff were wonderful, the room was incredible!
Stayed in August 2024
Reviewed: August 30, 2024
Joanne
United KingdomNothing. It’s on the outskirts of town which we liked, but having a car is helpful (parking in Chania is easy and app based) but you can walk in easily
The Tanneries is fabulous and we absolutely loved our stay! Fantastic, modern, comfortable rooms over looking the sea. Loved that our room had its own steam room and jacuzzi! The breakfast is lovely and dinner in the restaurant is also great. The small gym is ample. Didn’t have time to try the spa this trip. The building itself is Interesting and attractive, and the area has a great vibe. Possibly the best aspect is that the staff are exceptional. Nothing is too much trouble. They tailored breakfast to our preferences, were on hand to recommend places to visit and restaurants/ tavernas in each location, provided towels for beach visits, and they even helped us load the car when we left! I would highly recommend it.
Stayed in August 2024
Reviewed: August 26, 2024
Jason
AustraliaNothing
The rooms and hotel facilities were fantastic, the staff were extremely helpful and the view was stunning
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content