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  5. Reviews of L'Aurora Inn

Reviews of L'Aurora Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

15 calle "A" 7-52 zona 13 Aurora 1, Zona 13, 01013 Guatemala, Guatemala

#29 of 73 hotels in Guatemala

Guests' Choice

Review Score

Based on 766 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    8.6

  • Value for money

    8.5

  • Free Wifi

    8.3

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Showing 301 - 325

  • Reviewed: June 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast, location, clean and quiet

    Stayed in June 2024

  • Reviewed: June 13, 2024

    5.0
    I think I’ll explore other places to stay when I come back
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The fact that I was told someone spoke English and no one did at the hotel except for one person who was there in the evening

    It was a traditional breakfast. I really enjoyed the fruit.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all. The entire experience at this hotel was perfect. We stayed here for one night, right before our early AM flight due to the location (2 min from airport).

    The staff was incredible! Very courteous, friendly and extremely helpful. They went above and beyond to accommodate us for a super early flight as for providing breakfast to go as well as the shuttle service!! Amazing service!

    Stayed in June 2024

  • Reviewed: June 7, 2024

    10
    Excelente place to stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    They drove from and to the airport for free

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Can't really think of anything.

    Comfortable room. Staff available for any needs. Breakfast and airport shuttle provided at times we requested.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice and clean room and comfortable bed. The staff was always friendly and helpful. They arrange a free airport pick-up which was very nice. Having breakfast on the terrace was a plus, breakfast was also delicious. Perfect upon arriving or before leaving from the airport!

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had some trouble communicating with night staff, but otherwise, no problems.

    Very close to airport - quick 5 min walk, easy to find. Bed was super comfy, and everything was provided - water, coffee, shampoo, conditioner, soap. Breakfast was included, but needs to be reserved ahead of time (night before, during check in). Delicious of course! Room even included a small outdoor area with bench. Hotel has a terrace on second floor (only a view of the street). Shower heated immediately. Room was very clean. Wifi was strong though I didn't test it with a meeting.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Close to airport. Clean. Helpful staff. Good food.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Very good choise for sleeping near the airport
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast, comfort rooms with netflix, free transportation to the airport

    Stayed in May 2024

  • Reviewed: April 25, 2024

    10
    Amazing one night stay in Guatemala next to the international airport .
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was amazingly clean. I needed an iron and it there was one in the room. They have a terrace with tables and seating space beautiful. You can walk to the airport if you. Want because it is at walking distance. But they also have shuttle which is free not as another revues mentioned there is no fee for shuttle

    I read many reviews before deciding yo stay at this location. Previous Reviews doesn’t make justice to this small place that has all you need to spend one night for your layover. Previous reviews were complaining about the shuttle not being there. This was not my experience. I called as soon I arrived. I went to the meeting location and my shuttle took maybe five minutes to get to me. They are super puntual with all their activities. They asked about my schedule for the next day and as I ask at 8 am my breakfast arrived to my room at 9 my shuttle was ready to drop me off at the airport.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    The room and bathroom were spotless and very comfortable with great air con and breakfast. Staff very friendly and accom
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is a language barrier which made it hard to find one another at the airport but overall just remember they endure travellers all the time so don’t be shy about trying to communicate with the staff and technology will help in the end.

    Location to airport and the staff picked me up from airport after midnight. They provided breakfast to my room which was tasty and very convenient. Room and bathroom clean, modern, stylish and comfortable. Air con was great.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, quiet, comfortable room. Friendly and helpful staff

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Relaxing
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Gated parking, comfortable bed, beautiful on the inside, breakfast served to the room, air conditioning.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Best place I've stayed at in all of Guatemala.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Not one thing

    The staff are excellent, helpful and knowledgeable. Easy parking

    Stayed in April 2024

  • Reviewed: April 14, 2024

    5.0
    Nice, clean, desk manager kinda grumpy
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom separate from dwelling

    Close to town square

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    A nice place to stay with personal very helpful and nice. Very clean
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    The personal is so nice

    Very close to the airport and nice rooms

    Stayed in March 2024

  • Reviewed: April 11, 2024

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good airport pick up and drop off yummy breakfast Alvaro at front desk was great we were also able to rent a car with them they also provide Dolar exchange

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast and airport transfer were very helpful. The room was perfect, but the pillows were too big. It was still wonderful though. Thank you

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Perfect for an early flight
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Assuming you booking it because of an early flight, this place is perfect. Clean, easy checking, some light food early in the morning. I walked to the hotel from the airport, it's so close and convenient

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    A perfect place to stay when coming or leaving through the airport.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful beds and bedding! It was clean and right next to the airport. The staff was very accommodating with shuttles to the airport and a box breakfast. Nice patio to enjoy.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Mainly used it for resting and their shuttle service to the airport for my 3am flight. The communication and the free shuttle service was great.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Great Airport Hotel
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were a few touches that could be shaped up, but altogether good

    Great location right near the airport, very responsive staff, delightful breakfast on the terrace, clean room

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    Functional place if you have an early flight but service is not good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff has not been friendly and accomodating at all. We ordered some juices to the room and it took them almost an hour to bring them. We asked for some other little extra services and they alsways said no to everything.

    The location right by the airport is really good. Th3 shuttle service to and from the airport works well. The rooms are functional and clean.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    2.0
    Unreliable service, rude and impolite staff - stay away
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    When I went back to collect my small bag (it was stored for 10 USD - first time a hotel charged me for this), they made me wait 25 minutes, at 10pm. No one gave me any information about when I could get it back, while a taxi waited outside. The phone number given was not answered. When the receptionist came back from the airport which is 2 minutes by car, he turned out to be the same person as the airport pickup guy. What would you do if the hotel where you left your bag for an extra charge waited you with closed doors and no one to call? Answer is simple: only stay here when all the other places are full. No English is spoken at all - for an airport hotel, English-speaking check-in staff should be a minimum service.

    Location and large room - thats all

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice small hotel close to the airport. Would definitely stay again

    Stayed in March 2024

Showing 301 - 325

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