Novena Calle Poniente y Quinta Avenida Sur, 03001 Antigua Guatemala, Guatemala
#33 of 164 hotels in Antigua Guatemala
Guests' ChoiceBased on 469 hotel reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.9
Free Wifi
9.1
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End of dialog contentReviewed: April 1, 2024
Janio
United StatesNothing to complain
All the employees very very nice. They greeted you with a sincere smile.
Stayed in March 2024
Reviewed: March 19, 2024
De
ItalyMany good Fruits!
Stayed in February 2024
Reviewed: March 16, 2024
David
CanadaExcellent breakfast friendly staff
Stayed in March 2024
Reviewed: March 13, 2024
Arturo
United StatesNo AC
Great location nice hotel!
Stayed in March 2024
Reviewed: March 3, 2024
Isabel
CanadaVery nice place and great location . Delicious breakfast and very friendly staff .
Stayed in February 2024
Reviewed: March 3, 2024
Sharon
United StatesThe shade in our room was difficult to work. We could put it down, but not up.
Great staff - helped with transportation! Beautiful grounds, quiet room. Everyone was pleasant and helpful.
Stayed in March 2024
Reviewed: February 24, 2024
Benjamin
AustraliaLovely hotel, big clean rooms, friendly staff, and in a good, quiet location.
Stayed in February 2024
Reviewed: February 18, 2024
Ramirez
United StatesI had no issues whatsoever.
It’s a beautiful property. It was super clean. Staff was very friendly. The breakfast was delicious.
Stayed in February 2024
Reviewed: February 10, 2024
Charlotte
United KingdomEverything was great, nothing I would change at all.
Stayed in February 2024
Reviewed: January 27, 2024
Melanie
AustriaVery nice place, spacious rooms, great breakfast, they even did breakfast for us 30 minutes earlier one day as we had to go to a hike, friendly staff, really big garden
Stayed in January 2024
Reviewed: January 22, 2024
Lara
MaltaI loved the lush garden and the small playground. The staff were lovely and the breakfast was very good.
Stayed in January 2024
Reviewed: January 14, 2024
Laura
United StatesThe room was smaller
The breakfast was very delicious
Stayed in December 2023
Reviewed: January 10, 2024
Krisztina
GuatemalaThe street next to the hotel has a lot of traffic, noise can be strong. But, we learnt that we can control it closing the bathroom door, as it had a window looking to the street.
Hotel easy to find, good location, as it is in Antigua, of course walking distance we had everything. The personal at the information desk and also in the restaurant very friendly. Our room had a lot of space. Was comfortable.
Stayed in January 2024
Reviewed: January 1, 2024
Joanne
United KingdomThere was some misunderstanding about how many rooms I had booked. They said I had 4 rooms booked which I was charged for before my arrival on check-in day. I had in fact had 2 rooms booked. I had previously canceled the original 2 rooms as I found them cheaper on a different day on Booking.com. For some reason it was still showing on the hotels system that I had 4 rooms booked. They realised there had been a mistake and found the cancelation notice and said it would take about a week for me to be refunded.
Everything was great, the staff, the food, the location and the wifi. There were lots of different options for breakfast that were included in the price. The hotel is located about a 5 minute walk from the main square and it felt like a very safe location. I would definitely stay here again.
Stayed in December 2023
Reviewed: December 30, 2023
Paulo
BrazilExcellent hotel. The room was extremely comfortable and large. Breakfast was very well served and especially the waiter José in the restaurant was very kind and attentive. Would strongly recommend staying here.
Stayed in December 2023
Reviewed: December 25, 2023
Vicente
GuatemalaThe noise that came from the main road outside the hotel. Next time I’ll ask for a room that’s not facing the main street.
Great garden. The hotel is surrounded by beautiful gardens with a wide variety of plants. It has small hidden trails, surrounded by all different kinds of tropical plants. Very peaceful.
Stayed in December 2023
Reviewed: December 24, 2023
Anita
United StatesThe beds were pretty firm in my opinion, my side sleeping ways weren't very well supported, I woke up every few hours and needed to change position or turn over. A brighter light option in the rooms wouldnt be a bad option. Due to the general layout of the room and the shade from the (awesome) foilage right outsode the window, I found myself applying mascara with my hand held mirror next to the window. However, I often find myself doing this, evidently a large portion of the world is pretty happy with mood lighting rather than "see what you're doing lighting", lol. Neither of these things would prevent me from bragging about the awesome place I stayed, and I'd gladly bring friends to stay there with me when I return.
The grounds are like a fairy tale, bravo to the gardeners and groundskeepers!!! The staff is super kind and helpful without being overbearing. They have pizza and drinks in site which is really nice. The pizza is stone oven and really great. There's also decent wine on the menu. Oh,and breakfast is I cluded and it's an actual, pick from a breakfast menu type breakfast. And it's really good. For those days when you're not doing any big excursion or you're just tired and want to chill, the garden paths are amazing, lots of nooks and crannies (and yes, alcoves) buried in the green foliage and beautiful flowers of the garden to sit, read a book or meditate whatever you like. It's secluded from the rest of the city and you're just in a little secret garden. They'll let you store your luggage there if you arrive before check in or have lots of time to enjoy somewhere after checkout. They have people they work with so if you need a driver, an excursion, or a suggestion, the staff definitely will be able to help you. The rooms are super clean and well decorated.
Stayed in November 2023
Reviewed: December 22, 2023
Sheshnag
United StatesEverything was good
Restaurant was great! We did have issues with hot water and the stuff moved us after a couple of room visits
Stayed in November 2023
Reviewed: December 22, 2023
Sheshnag
United StatesEverything was good
Location was amazing! Food was good.
Stayed in November 2023
Reviewed: December 12, 2023
Kelie
Costa RicaWonderful stay
Stayed in December 2023
Reviewed: December 1, 2023
Dieneke
NetherlandsWater takes a while to get warm in the shower, but it does!
Breaskfast was amazing, good options. Beautiful garden!
Stayed in November 2023
Reviewed: November 30, 2023
Luis
SpainThe guys in the reception were very helpful!! Also the space is very green and spacy while being in the middle of the city
Stayed in November 2023
Reviewed: November 29, 2023
Blair
United StatesBeds a little small for taller people. Beds a little too firm.
Great breakfast, restaurant, and authentic feel.
Stayed in November 2023
Reviewed: November 27, 2023
Ramos
GuatemalaEXCELLENT SERVICE STAFF AND ROOMS WERE DECENT , NO AIR CONDITIONAL BUT OVERALL I WAS IMPRESS WITH THE HOTEL . ITS GOOD FOR ONE NIGHT STAY BUT NOT LONGER
Stayed in November 2023
Reviewed: November 20, 2023
Ronald
United StatesBeautiful place and helpful staff. Would definitely stay there again.
Stayed in November 2023
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