Callejon Santa Elena, 07010 Panajachel, Guatemala
#27 of 43 hotels in Panajachel
Guests' ChoiceBased on 167 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.0
Facilities
8.0
Staff
8.7
Value for money
8.2
Free Wifi
6.7
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End of dialog contentReviewed: April 20, 2023
Aydya
United StatesThe windows and door were left open so there was dirt everywhere. The bedding had obviously not been changed because there was hair all over and stains. We left a night early because we felt so gross.
Stayed in April 2023
Reviewed: April 6, 2023
Phillip
GermanyTowels and sheets are dirty
Super friendly and helpful staff and great located
Stayed in April 2023
Reviewed: April 5, 2023
Tomomi
United StatesNothing
The bed!!! Very comfortable and the owner was very helpful and attentive. I appreciated that she went to tell the neighbor-guests who were talking loudly in the middle of the night. Besides the time, it was only noise issue I had during my one week stay.
Stayed in March 2023
Reviewed: April 3, 2023
Elisabeth
CanadaPretty loud at night, you hear the neighborhood and the dogs barking all night.
Nice place, super clean and comfortable.
Stayed in March 2023
Reviewed: March 26, 2023
Andrew
United KingdomGood location close to Main Street
Stayed in March 2023
Reviewed: March 17, 2023
Patty
United Statesnarrow alley to get to
very inexpensive, excellent location, quiet and very clean. room was very small but bed was comfy and room was very clean. not a luxury property, very homey feel.
Stayed in March 2023
Reviewed: March 9, 2023
Yavuz
GermanyThe staff was not friendly. I saw in earlier reviews that you can use the kitchen. We wanted to only make coffee and the women responsible didn't allow us to use the kitchen. The size of the room was bad also.
The bed was comfortable
Stayed in March 2023
Reviewed: March 3, 2023
Angela
CanadaIt did not look like the pictures, it was clean but there was no atmosphere and didn't meet expectattions
Comfortable room, 2 beds, private bathroom
Stayed in February 2023
Reviewed: February 21, 2023
Brad
United Kingdomhas everything you need and in a great location- recommend!
Stayed in February 2023
Reviewed: February 20, 2023
Grant
CanadaThe room was quite noisy. Mine was right next to the street so there was an almost constant sound of traffic, dogs barking and children playing - nothing against children! (-: I overestimated the quality of the hotel based on previous reviews. It's a good place to stay if you're on a budget, but I wish I'd spent a little more for something more central and with a larger room.
The room was small but clean.
Stayed in February 2023
Reviewed: February 19, 2023
Erik
Netherlands- Windows can't be closed, pretty noisy at night!
+ TV + Comfy bed + Clean
Stayed in February 2023
Reviewed: February 18, 2023
Stephanie
Australiathe bathroom was small , the location wasn’t great but for the price it was fine.
staff were very welcoming and lovely. bed was comfy
Stayed in February 2023
Reviewed: January 23, 2023
Josh
MexicoExcellent hotel, 3-4 star quality, wonderful staff, strong wifi, hot water. They let us use their kitchen, it was a truly quiet but central location of Pana. We would definitely return!
Stayed in January 2023
Reviewed: December 14, 2022
Vanessa
United KingdomIt is very loud when you want to sleep. The rooms are all around a courtyard so people/children are there. My room also had a window into a street which had noise. The dogs bark
The properties location is great. My room was nice - clean, comfy.
Stayed in November 2022
Reviewed: December 11, 2022
Thom
Netherlandsthe room was dirty, hairs on the bed, bathroom was not clean, same as the toilet. staff was not very friendly
Location is fine
Stayed in November 2022
Reviewed: November 27, 2022
Ofer
CanadaCould have done better on cleaning
There were hot water in the shower. Good location
Stayed in November 2022
Reviewed: November 2, 2022
Joanne
RomaniaWalls & ceilings stained with mold, bathroom was so tiny door could't open properly (it hit the sink), the toilet was stained yellow, the tiled walls in bathroom were dirty, the shower had a hole in the wall, the sink was leaking, there were ants in the room, and when I went to make coffee in the morning the kitchen was full of dirty dishes & garbage. And it was very noisy (kids yelling, dogs downstairs barking, booming music from nearby bar till past midnight).
The staff were friendly, the location central, and the price was cheap.
Stayed in November 2022
Reviewed: September 12, 2022
Stella
United StatesA little noisy if you have noisy neighbors. Walls are not well insulated. Music from nearby bars can be heard sometimes but not much. It is at the opposite side of the lake Atitlán. No view.
For a solo female traveler, since property is run by a family who lives on site, I felt safe and secure. Great value for the money. Location is close to Santander Avenue and safe to walk around.
Stayed in September 2022
Reviewed: August 21, 2022
Alejandro
ColombiaVery comfortable bed, owners are very nice. They also had good shuttle prices, best in town from what I was able to ask around for a shuttle to Antigua
Stayed in August 2022
Reviewed: July 27, 2022
Dominik
PolandNothing
Everything was as described.
Stayed in July 2022
Reviewed: July 20, 2022
Jole
BelgiumThe parking space was almost impossible to get to, extremely narrow street to drive to which would have been impossible to do alone. The toilet was very dirty and there were ants coming out of the bathroom cabinet which was locked so we could locate the source for the ants. Electric showers are in general a weird thing, but this one had wires not connected to anything so was quite fishy. They do not have a vent or ac so it can get quite hot.
The location was very good, walking distance to the city centre. The owner was really nice and friendly.
Stayed in July 2022
Reviewed: July 1, 2022
Fiona
NetherlandsVery simple rooms. Basically a bed and bathrooms A lot of noise at night from bars nearby.
Stayed in June 2022
Reviewed: June 12, 2022
Lisa
United StatesThat there are no guests allowed and no kitchen for travelers to use.
The friendly staff.
Stayed in June 2022
Reviewed: November 28, 2023
Anonymous
United KingdomThe room needed some paint and the bathroom modernising. This hostel is a very old building and there were a lot of marks on the walls and mould in the bathroom. I would recommend this hostel just for one night
The location is great. 5 minute walk to the bars and restaurants in Panajachel. The staff are very friendly. This small family run hostel has very helpful staff.
Stayed in November 2023
Reviewed: July 3, 2023
Anonymous
GuatemalaEverything was fine hard to get in with a car but it’s fine manageable everything was fine.
Property was pleasant and clean and owner is very friendly and let us park our car earlier time than check in and place is pleasant very close to the lake walking distance and I would stay there again when I come to Panajachel.
Stayed in June 2023
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