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Reviews of Hotel Posada Don Carlos

Callejon Santa Elena, 07010 Panajachel, Guatemala

#27 of 43 hotels in Panajachel

Guests' Choice

Review Score

Based on 167 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.0

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.2

  • Free Wifi

    6.7

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Showing 76 - 100

  • Reviewed: April 20, 2023

    2.0
    uncomfortable from poor cleaning
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The windows and door were left open so there was dirt everywhere. The bedding had obviously not been changed because there was hair all over and stains. We left a night early because we felt so gross.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    5.0
    we stayed one night which was totally fine. The checking was super friendly and easy. Wouldn‘t recommend if you plan to
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Towels and sheets are dirty

    Super friendly and helpful staff and great located

    Stayed in April 2023

  • Reviewed: April 5, 2023

    10
    Exceptional
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    The bed!!! Very comfortable and the owner was very helpful and attentive. I appreciated that she went to tell the neighbor-guests who were talking loudly in the middle of the night. Besides the time, it was only noise issue I had during my one week stay.

    Stayed in March 2023

  • Reviewed: April 3, 2023

    10
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty loud at night, you hear the neighborhood and the dogs barking all night.

    Nice place, super clean and comfortable.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    10
    Cheap hotel
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location close to Main Street

    Stayed in March 2023

  • Reviewed: March 17, 2023

    10
    I had a good sleep and felt safe
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    narrow alley to get to

    very inexpensive, excellent location, quiet and very clean. room was very small but bed was comfy and room was very clean. not a luxury property, very homey feel.

    Stayed in March 2023

  • Reviewed: March 9, 2023

    4.0
    Unkind staff didn't even allow us to make our own coffee!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was not friendly. I saw in earlier reviews that you can use the kitchen. We wanted to only make coffee and the women responsible didn't allow us to use the kitchen. The size of the room was bad also.

    The bed was comfortable

    Stayed in March 2023

  • Reviewed: March 3, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    It did not look like the pictures, it was clean but there was no atmosphere and didn't meet expectattions

    Comfortable room, 2 beds, private bathroom

    Stayed in February 2023

  • Reviewed: February 21, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    has everything you need and in a great location- recommend!

    Stayed in February 2023

  • Reviewed: February 20, 2023

    5.0
    Good if you're on a tight budget.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights

    The room was quite noisy. Mine was right next to the street so there was an almost constant sound of traffic, dogs barking and children playing - nothing against children! (-: I overestimated the quality of the hotel based on previous reviews. It's a good place to stay if you're on a budget, but I wish I'd spent a little more for something more central and with a larger room.

    The room was small but clean.

    Stayed in February 2023

  • Reviewed: February 19, 2023

    6.0
    Lightsleepers don't go here!
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    - Windows can't be closed, pretty noisy at night!

    + TV + Comfy bed + Clean

    Stayed in February 2023

  • Reviewed: February 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the bathroom was small , the location wasn’t great but for the price it was fine.

    staff were very welcoming and lovely. bed was comfy

    Stayed in February 2023

  • Reviewed: January 23, 2023

    10
    Excellent Stay in Pana!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights

    Excellent hotel, 3-4 star quality, wonderful staff, strong wifi, hot water. They let us use their kitchen, it was a truly quiet but central location of Pana. We would definitely return!

    Stayed in January 2023

  • Reviewed: December 14, 2022

    5.0
    Comfy but nothing special
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is very loud when you want to sleep. The rooms are all around a courtyard so people/children are there. My room also had a window into a street which had noise. The dogs bark

    The properties location is great. My room was nice - clean, comfy.

    Stayed in November 2022

  • Reviewed: December 11, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the room was dirty, hairs on the bed, bathroom was not clean, same as the toilet. staff was not very friendly

    Location is fine

    Stayed in November 2022

  • Reviewed: November 27, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could have done better on cleaning

    There were hot water in the shower. Good location

    Stayed in November 2022

  • Reviewed: November 2, 2022

    2.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    Walls & ceilings stained with mold, bathroom was so tiny door could't open properly (it hit the sink), the toilet was stained yellow, the tiled walls in bathroom were dirty, the shower had a hole in the wall, the sink was leaking, there were ants in the room, and when I went to make coffee in the morning the kitchen was full of dirty dishes & garbage. And it was very noisy (kids yelling, dogs downstairs barking, booming music from nearby bar till past midnight).

    The staff were friendly, the location central, and the price was cheap.

    Stayed in November 2022

  • Reviewed: September 12, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    A little noisy if you have noisy neighbors. Walls are not well insulated. Music from nearby bars can be heard sometimes but not much. It is at the opposite side of the lake Atitlán. No view.

    For a solo female traveler, since property is run by a family who lives on site, I felt safe and secure. Great value for the money. Location is close to Santander Avenue and safe to walk around.

    Stayed in September 2022

  • Reviewed: August 21, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable bed, owners are very nice. They also had good shuttle prices, best in town from what I was able to ask around for a shuttle to Antigua

    Stayed in August 2022

  • Reviewed: July 27, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything was as described.

    Stayed in July 2022

  • Reviewed: July 20, 2022

    6.0
    Not good value for the money
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The parking space was almost impossible to get to, extremely narrow street to drive to which would have been impossible to do alone. The toilet was very dirty and there were ants coming out of the bathroom cabinet which was locked so we could locate the source for the ants. Electric showers are in general a weird thing, but this one had wires not connected to anything so was quite fishy. They do not have a vent or ac so it can get quite hot.

    The location was very good, walking distance to the city centre. The owner was really nice and friendly.

    Stayed in July 2022

  • Reviewed: July 1, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very simple rooms. Basically a bed and bathrooms A lot of noise at night from bars nearby.

    Stayed in June 2022

  • Reviewed: June 12, 2022

    1.0
    Beautiful city
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    That there are no guests allowed and no kitchen for travelers to use.

    The friendly staff.

    Stayed in June 2022

  • Reviewed: November 28, 2023

    8.0
    Family friendly hostel
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room needed some paint and the bathroom modernising. This hostel is a very old building and there were a lot of marks on the walls and mould in the bathroom. I would recommend this hostel just for one night

    The location is great. 5 minute walk to the bars and restaurants in Panajachel. The staff are very friendly. This small family run hostel has very helpful staff.

    Stayed in November 2023

  • Reviewed: July 3, 2023

    10
    Pleasant and clean
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was fine hard to get in with a car but it’s fine manageable everything was fine.

    Property was pleasant and clean and owner is very friendly and let us park our car earlier time than check in and place is pleasant very close to the lake walking distance and I would stay there again when I come to Panajachel.

    Stayed in June 2023

Showing 76 - 100

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